Oriental Riverside Hotel Shanghai (Shanghai International Convention Center) Reviews
Oriental Riverside Hotel Shanghai (Shanghai International Convention Center)
No. 2727 Binjiang Avenue, Pudong New Area, Shanghai, 200120, ChinaView Hotel Details
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Oriental Riverside Hotel Shanghai (Shanghai International Convention Center) Guest Reviews
4.6/5
Very Good
2271 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2271)
Positive reviews(2197)
Reviews with photos/video(663)
Great location(506)
Fantastic river view(191)
Easy to get around(152)
Perfect for kids(31)
Luxurious(17)
Negative reviews(74)
LittleAngela
Superior River-view Queen Room
Stayed in Nov 2024
Family
31 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Room is spacious. Water World is really fun for both young and adults. Food is delicious and of international cusines
6/7
Samuel Tobias Pottas
Superior Garden-view Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The hotel is in an excellent location and breakfast has a wonderful view.
Anonymous User
Deluxe Panoramic Suite
Stayed in Sep 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Nov 29, 2024
Spacious room, great view, clean and hygienic.
Hotel under renovation, lift service limited.
Valeriy
Superior Garden-view Queen Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Very good hotel! I recommend. Breakfast is cool, the view from hotel is excellent. Perfect location.
AnikaB
Superior River-view Queen Room
Stayed in Sep 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 9, 2024
Truly great value for money. The service was amazing and the location too. They are currently doing construction but that didn’t really bother us. The room we had was on the second floor so we didn’t have a great view of the river. The breakfast was very nice. It is just a few minutes walk from amazing western restaurants that have a beautiful view of the river and the bund. The carpets aren’t 5 star clean, it has some stains. Will book again
eko suwawan
Superior Garden-view Twin Room
Stayed in Oct 2024
Business travelers
6 review
4.5/5
Great
Posted on Dec 1, 2024
Near with icon Shanghai
Anonymous User
Superior River-view Twin Room
Stayed in Nov 2024
Family
4 review
4.0/5
Very Good
Posted on Jan 1, 2025
Location is awasome, you can see the bund from your window, hotel is under renovation, not to far from mrt station
Dkakee
Superior Garden-view Twin Room
Stayed in Aug 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Has good benefits.
1. Jogging through riverside
Collin Reddy
Superior Garden-view Twin Room
Stayed in Nov 2024
Family
2 review
4.0/5
Very Good
Posted on Dec 30, 2024
I would have given the hotel 5 stars. However, there are a few issues that need to be addressed. The cleaning of the showers and the bathrooms need supervision for the tardiness of the cleaning. There are molds over a period of time that have not been cleaned and, therefore, a breathing ground for bacteria. The ac temperature could not be reduced despite attempts by very friendly housekeeping staff and a young lady from the reception. It was stuck at 29 degrees. Despite the setting being set at 20 deg. I had to eventually resort to an open door and a wet towel on my forehead. On the positive side, the staff are very friendly and try and be helpful within their ability, I was fortunate to be given a very early check-in and an upgrade to the executive floor. The room size, balcony, views, etc. was excellent. The location is excellent. The concierge team was very helpful. I would certainly recommend the hotel and stay again despite the minor issues. Long walk to the reception and the lifts. I assume that due to the refurbishment, it's a temporary arrangement. Excellent value for money.
Alvin Lau Chia Po
Superior Garden-view Queen Room
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Very good location and staffs. However perhaps due to some ongoing works, the walk to the rooms is quite a distance. However room is clean and the location is amazing.
V
Superior Garden-view Twin Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Some ways are too long to get to the breakfast, or the reception. Otherwise, a nice hotel with great view
Yh13
Superior Garden-view Queen Room
Stayed in Mar 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Good access to park that offered fantastic view of the Bund.
XDZ
Superior Garden-view Queen Room
Stayed in Sep 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Nov 20, 2024
facility is OK as the building is kind of too old. good location though
Peng
Deluxe River-view Room
Stayed in Nov 2023
Family
4 review
2.7/5
Posted on Dec 20, 2023
The swimming pool is not open.exclusive lounge is not open. No amenities for tourists other than conference venues.
The clearness and fixtures in the hotel is definitely not to five star standards. Mixer is wobbly. Vanity has cracks. It's far behind my expectations at this prestigious location. Also the window is super dusty which compromise the luxury view.
Note travellers, depending on your policies or wording on the page, I paid the full amount and bond when I arrived at hotel. The amount (approx $400)that trip.com charged me is not part of hotel fees! And it will take days to be refunded AFTER I checked out. I haven't seen this on other platforms and it's ridiculous.
Response from Property: Dear Guest, thank you for your valuable comments. We sincerely apologize for the unpleasant experience you had. We would very much like to connect with you directly to further understand your experience. Your feedback will help us better improve the standard of customer service and look forward to your stay again in the near future Oriental Riverside Hotel.
Jetsetter2024
Superior Garden-view Twin Room
Stayed in May 2024
Business travelers
15 review
4.2/5
Very Good
Posted on Aug 9, 2024
Excellent location. Hotel was under renovation at the time so an entire wing was closed. The room was clean and had all the necessary amenities.