Shenzhen Dongmen Pedestrian Street RANZ Lanzi Hotel Guest Reviews
4.6/5
Very Good
4887 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(4887)
Positive reviews(4805)
Reviews with photos/video(1173)
Friendly front desk staff(789)
Awesome amenities(583)
Classy environment(433)
Easy to get around(294)
Large rooms(283)
Convenient for shopping(272)
Stayed multiple times(38)
Near shopping street(19)
Negative reviews(82)
Genevieve Phua
Cozy Double Room
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Good location in Dongmen pedestrian street and surrounded by good local street food. Easy to move around. Hotel staff are friendly. They even allowed me to check out at 2pm instead of 12 noon without me asking. Thank you.
Response from Property: 非常感謝您對蘭茲酒店百分之百的肯定,我們將一如既往的為所有賓客提供高質量的服務和酒店產品,呈獻滿意加驚喜的入住體驗!蘭茲酒店全體員工期待再次為您服務!
Guest User
Elegant Twin Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Terrific location, great service, friendly staff and they gave free room upgrade. Highly recommended! 😀😀😀
Response from Property: Thank you very much for your 5-point praise, which is also the greatest encouragement to us. We hope that our Lanz will be your first choice hotel for your next trip. We look forward to serving you again and wish you a happy life.
JINGYIII
Cozy Double Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 29, 2024
This hotel location is very convenient, surrounding with food,mall,mart. Their services also very good, especially Abby,any inquiries/problems she will help me settle thank you very much for good services!
Response from Property: Thank you for your praise of us. We will definitely work harder to be the best. Your satisfaction is our biggest motivation. We treat every customer as our friend and look forward to your next visit to our home!
Guest User
Cozy Double Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Staying in this hotel is the best choice i’ve ever made! Very great hotel room and best location. Definitely a 10/10!🥰😊
Response from Property: We are very happy to see your recognition. We hope Lanz will leave you with good memories and look forward to seeing you again.
travelismysoul
Cozy Double Room
Stayed in Oct 2024
Solo travelers
13 review
3.0/5
Posted on Nov 16, 2024
Location is a short walk from the MRT laojie . Room is big but the lights are kind of dim and there is only one round mirror in the toilet . the whole room is just badly lit very dim and lack of mirror. Space wise is quick big but sound proofing is bad . You can literally hear next door taking a dump. Is also noisy by the road. But if you want to stay near laojie this is quite. good choice~
Response from Property: 親愛滴客官您好,非常感謝您抽出寶貴的時間給予我們肯定,也非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有一點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們會繼續用心服務讓到店的每位客官都能感受到家一般的温暖希望我們的服務能給您帶來更多的驚喜和感動期待您下次到來!
Yong Siong
Elegant Twin Room
Stayed in Sep 2024
Travel with friends
2 review
4.5/5
Great
Posted on Nov 5, 2024
The room was nice and spacious! The cleanliness level was good~ take note no mirror outside of the bathroom. The front desk Xiao Zhang was very helpful, she helped us check in early when we arrived around 1:00 pm. The surrounding area is nice with lots of food and close to the MRT
Response from Property: We are very happy to see your recognition ~ I hope Lanz will leave you with good memories and look forward to seeing you again ~
saddam
Cozy Double Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The best place to stay and the reception lady Xiaofen guide me very well and room upgrades as well I will extend my stay
Response from Property: 非常感謝您對蘭茲酒店百分之百的肯定,我們將一如既往的為所有賓客提供高質量的服務和酒店產品,呈獻滿意加驚喜的入住體驗!蘭茲酒店全體員工期待再次為您服務!
Voon sim
Cozy Double Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Excellent location for shoppers , polite services with front desk ms 周琴 & 张abby .
The room so cozy and bright , modern design
We liked it so much , definitely will come back for this hotel
Response from Property: We are so lucky to meet you. Thank you very much for taking the time to write down your valuable review. Your review is our biggest motivation. Our heart-warming service will give you a different experience~
Guest User
Cozy Double Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
It was a good hotel to stay and staff is berry helpfull⭐️⭐️⭐️⭐️⭐️
Response from Property: 看到您的認可,我們非常高興~願蘭茲給您留下美好的記憶,期待再會哦~✅✅✅
Meng Soon
Guestroom - with View (Double bed)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Xiao pan very nice and helpfully 😊😊😊
Response from Property: 非常感謝您對蘭茲酒店百分之百的肯定,我們將一如既往的為所有賓客提供高質量的服務和酒店產品,呈獻滿意加驚喜的入住體驗!蘭茲酒店全體員工期待再次為您服務!
Guest User
Cozy Double Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Good service and location ❤️❤️❤️❤️❤️
Response from Property: 非常感謝您對蘭茲酒店百分之百的肯定,我們將一如既往的為所有賓客提供高質量的服務和酒店產品,呈獻滿意加驚喜的入住體驗!蘭茲酒店全體員工期待再次為您服務!
Guest User
Elegant Double Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Very good hotel, they even upgraded us to executive. Xiaozhou is very friendly to help us with the luggage’s etc
Response from Property: Thank you for your satisfaction and likes. If you have a good experience, remember to support us! We look forward to your next stay!
Guest User
Cozy Double Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Xiaopan service😉😉😉
Response from Property: 非常感謝您對蘭茲酒店百分之百的肯定,我們將一如既往的為所有賓客提供高質量的服務和酒店產品,呈獻滿意加驚喜的入住體驗!蘭茲酒店全體員工期待再次為您服務!
Anonymous User
Cozy Double Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Room is clean and very spacious. Washroom is also clean and Shower is functioning well. Don't be down hearted by the way to their hotel entrance, as you will need to bring your luggage in a short walk from the main road. Front desk service staffs are extremely helpful n friendly especially Xiao Lai.
Response from Property: Thank you very much for your 5-point praise, which is also the greatest encouragement to us. We hope that our Lanz will be your first choice hotel for your next trip. We look forward to serving you again and wish you a happy life!
Changtak
Cozy Double Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Good hotel staff very good services and specially 小赖. Recommend to everyone to this hotel ✌️and my view on my room is super.
Response from Property: I am very happy to bring you a wonderful experience. Our encounter is wonderful, and I hope this wonderful experience will continue.