Yahao Garden Hotel (Shenzhen Songgang Metro Station) Guest Reviews
4.7/5
Outstanding
1990 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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Positive reviews(1947)
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Classy environment(137)
Friendly front desk staff(117)
Great value for money(68)
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Close to metro(48)
Perfect for business trips(35)
Stayed multiple times(11)
Nice bathtub(9)
Negative reviews(43)
Rhaenyraa
Elegant Double Room
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jul 30, 2024
I love this hotel. Will definitely come back. Recommend it to all my friends. The front des/receptionist was really nice. Even though I don't speak Mandarin she helped me with all of my concerns. Gave me an upgrade and even super late checkout.
Response from Property: Dear guest: Hello! Thank you for falling in love with Yahao Garden at first sight! In the beautiful time, someone's eyes will be met inadvertently, and I will meet you unexpectedly in the words. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!
Giaan Marion
Themed Room
Stayed in Jan 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Mar 5, 2024
It was a nice hotel, the room was clean and when I had an issue with the hot water (my mistake) they send someone to check within 2 minutes. Excellent price and place.
Response from Property: Xiaoya attaches great importance to every parent's feedback, because every happy smile, dear friend, across the screen, Xiaoya responds to your trust with sincerity, and every finger touches a sincere heart. , Qinqin’s support and trust in Xiaoya is the driving force for Xiaoya to move forward. I believe Xiaoya will do better!
Anonymous User
Elegant Twin Room
Stayed in Mar 2024
Family
16 review
3.2/5
Posted on Jun 30, 2024
Everything is just fine. Within ten minutes walk from the nearest metro station. Amenities are a bit old.
Response from Property: 感謝您如此細緻的點評分享, 很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層, 從細微處發現不足, 保持好的方面, 改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗, 誠邀您的再次到來。
Allen96123
Elegant Twin Room
Stayed in Jun 2024
Business travelers
7 review
3.2/5
Posted on Jul 31, 2024
The Toilet bowl is terrible.
The room is very small and narrow.
Response from Property: 感謝您如此細緻的點評分享, 很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層, 從細微處發現不足, 保持好的方面, 改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗, 誠邀您的再次到來。
Su
Elegant Double Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Good and clean
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的五星好評,我們會再接再厲不辜負您的好評。感謝您入住雅好花園酒店並利用寶貴的時間告知我們您的入住體驗,我們一直致力於為每一位客人提供更好的服務,您的滿意才是我們最大的動力,酒店温馨、舒適的設計風格、貼心的服務,希望能給您帶來家的感覺,讓您享受遠離城市的喧囂之外的休閑與寧靜;再次感謝您的入住,歡迎您下次回家!
Siddharth Harivadan
Elegant Double Room
Stayed in Dec 2023
Business travelers
11 review
4.2/5
Very Good
Posted on Feb 22, 2024
Nice convenient hotel for layover
Response from Property: 親愛的家人,感到很好就給我們五星吧,歡迎您下次再次選擇我們家。
Anonymous User
Executive Room (Double Bed)
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 3, 2023
haikeyi
Response from Property: Dear guests: Hello! Thank you for your strong support to Yahao Garden Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! I wish: Good luck with your work and a good mood every day O(∩_∩)O~
aaken77
Elegant Double Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jan 2, 2025
This is a hotel I stay at regularly every time. The service staff is friendly and solves all problems quickly. The room is clean and sanitary, the cleaning staff is very careful, it is close to the subway and has convenient transportation, and there are many places to eat around. I am very satisfied and look forward to staying here next time.
This hotel is about 10 minutes from the subway and is moderately located.....There is a small stream flowing by the road to the hotel
, entered the interior of the hotel lobby, but saw towering ceilings and service staff
, very elegant,
The service girl does things quickly, when taking the elevator to the room, is transparent can look outside the view of the bullet elevator
, obviously very thoughtful....
Entering the room, but saw the interior clean and tidy, orderly, cleaning the room staff really contributed ..... The interior decoration is obviously the designer's heart, large TV even have the effect of watching a movie, friends said It's a visual enjoyment... In addition, the large bed width reaches 1.81 meters, the spaciousness of the bathroom leaves an impression, when sleeping at night also feel the mattress soft and hard moderate ..... morning breakfast is relaxing, the final satisfactory effect is naturally revealed .....next time if you have a trip to the same area, definitely choose to stay in the same hotel!
Original TextTranslated by Google
6/8
Response from Property: 感謝您如此細緻的點評分享, 很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層, 從細微處發現不足, 保持好的方面, 改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗, 誠邀您的再次到來。
Anonymous User
Elegant Double Room
Stayed in Nov 2024
Business travelers
12 review
2.2/5
Posted on Dec 9, 2024
It really refreshed my three views! As a northerner, I can't believe that this place also belongs to Shenzhen. It's simply a new height👎
First of all, let me explain that the front desk service is enthusiastic and responsible, especially the front desk manager, who is generous and decent. The evaluation is only for the fixed facilities and sanitary conditions of the guest room.
1. There are rat holes under the bed in the guest room, and there are sawdust bitten by rats. I'm really afraid that rats will crawl on the bed when I fall asleep. Those who are afraid of rats should choose carefully.
2. There is no sound insulation. At 12 o'clock in the middle of the night, the guests next door made the same sound as in their own room. Turning on and off the lights, lighting a lighter and smoking were clear. There is no privacy at all, and I passively listened to whispers all night.
3. The sanitation is so bad that it cannot be described. Except for the large surface that has been cleaned, other places are full of old gray. The dirt under the table at the head of the bed and the corner of the wall is unbearable to look at. I can only force myself not to look to persuade myself. I really can't believe that the sanitation of a hotel that operates every day can be so bad? ? ? ? The wall was soaked like urine 😨
4. Anti-slip slippers are the worst slippers. They smell like low-quality plastic. I am a tourism worker. I deal with hotel rooms every day. It is no exaggeration to say that I stay in hotels for more than 200 days out of 365 days a year. This sanitation situation can only be experienced in county guesthouses in cities below the fifth tier. I didn't expect that Shenzhen can also be like this. I suggest that if the boss wants to continue to work in this industry in the future, he really needs to re-examine it.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好! 謝謝閣下的滿分點評, 您的支持與鼓勵, 是我們前進的最大動力。雅好花園酒店以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求。雅好花園酒店期待您的再次光臨!
Suixingpiaoliu
Elegant Double Room
Stayed in Oct 2024
Solo travelers
32 review
4.7/5
Amazing
Posted on Nov 24, 2024
I read the reviews before checking in and was worried about the hygiene issues, but I was satisfied after checking in. The shower head has strong water pressure and the shower is comfortable. It is recommended to add a chair to the small table for easy dining. Although there is a long sofa next to it, it is a bit low. The location is also good, more than 200 meters away from the subway station
Original TextTranslated by Google
Response from Property: 感謝您如此細緻的點評分享, 很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層, 從細微處發現不足, 保持好的方面, 改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗, 誠邀您的再次到來。
Guest User
Elegant Double Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The room is very bright and has a small balcony. I can drink milk tea and have afternoon tea there in the afternoon. It is very comfortable. It says that the hotel has been open for 4 years, but it still looks very new. The facilities are convenient and not old. It is very suitable.
This accommodation experience is perfect 💯! The room is spacious and bright, the bedding is super comfortable 🌜👍, and the pursuit of quality can be seen in the details! The waiters are warm and thoughtful 😊, and the breakfast is varied and delicious 🥣✨. Convenient transportation is another highlight 🚇🏙️, I will come again next time 🎉! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Yahao Garden Hotel will be the warmest and most unique one in your memory! Come back to Yahao Garden Hotel often, and wish you well!
Guest User
Elegant Double Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The accommodation experience is excellent 👍, the environment is elegant and quiet 🌳, and the service attitude is warm and friendly 😊. Highly recommended to travelers in need! High cost performance 🏨✨, complete and comfortable facilities, every time you stay, you feel at home. Thank you for providing such a high-quality choice. Thank you for this perfect experience 🥰, looking forward to staying again on the next trip!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! Yahao Garden Hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
R-HIHI
Family Room
Stayed in Oct 2024
Family
52 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The hotel price is quite affordable. It is not far from Songgang Amber Market. It is very convenient to take a taxi there. There are many restaurants around the hotel. It is just a little difficult to park. You may need to wait for others to move their cars when you go out in the morning.