Ximen Citizen Hotel Reviews

Location is quite good. Less than 10mins walk to xmd mrt station. Hotel is clean. Just tat the room aircon is too cold. But hotel staff is nice, called for extra pillows and blanket and they gave it to us. Connivence with lots of shops, makan place and even massage parlour just near the hotel. Overall not too bad !

The Ximen Citizen Hotel offers an excellent location, just a 6-minute walk to Ximen MRT station and with a 7-Eleven conveniently located right in front. This makes it perfect for travelers looking to explore Taipei with ease. The rooms are clean, with towels changed daily, and the strong shower and ample toiletries add to the comfort. Guests also receive free bottled water daily, and there's a coffee machine available in the reception area for added convenience. Additional features like a fixed-price airport shuttle service (advance booking required) and a weight scale for baggage repacking demonstrate the hotel's thoughtfulness toward traveler needs. The combination of its central location, thoughtful amenities, and cleanliness make Ximen Citizen Hotel an ideal choice for budget-conscious visitors who value convenience and comfort.

I like this hotel because its clean ( the most important thing is the bathroom is dry, clean and new ) the receptionists were kind and helpful plus the location is also strategic. The price is very affordable considering the location is in the heart of taipei Would definitely come back again if i revisit taipei in the future

Good but can be so expensive during wekend and the room doors should be change to keycard

It was our first time in Taiwan and we were so lucky to found this hotel 😊 Location was very good and friendly staffs

Great staff, helpful and try their best to communicate in English

Location is near to Ximen metro station exit 6, room a bit small, free hot drink at the lobby, those looking for near ximen can consider.

Building is old and the room we got has little ants/insects crawling on the table and the wall next to the bed. The room is small and two single beds are pulled together to form a double bed. The worst part is that my husband ended up with many red itchy bumps on his back and arms. We believe there are bed bugs. We told the front staffs about this and the only thing they did was to change the bedsheets. No change of rooms. We initially booked this place for 4 nights but could not bear to stay for the entire duration. Did not sleep the 3rd night, checked out early (no refund), and found another place to stay instead. We stayed in three different places while touring Taipei, this is the worst one.

I always book here in this hotel when there's available room for my travel dates when I have business trip to Taipei. I love the location for its accessibility.

Location is good, close to the shopping areas and restaurants. If the room door has one more lock, would be more secure.

There are two buildings and the one on Google is the one for more than one person's rooms. I wish it was an information I got before arriving so I didn't have to walk around, even though both are really close by. The other building only has a Chinese name on Google map - 西門星辰精典大飯店. Apart from that, my stay was very good! Room is nice, I didn't use the TV so I don't know about its quality. Aircon works wonder and the shower's pressure is top tier ! 🤣 We also got free hot drinks and I do love my hot chocolate from time to time. 😌 Window is useless though, it feels like you don't have one. Location is perfect. Not too far from the subway and some bus stops.

Good 10/9 Service good 👍 Location good 👍

They dont have lobby or lounge for guests to wait and they dont allow early check in 😔😔

Excellent service and value for money. They cleaned the room every day and refilled all the toiletries. Just a 2-3mins straight walk to Ximending street (Pop mart)