Oasis Grand Hotel

Oasis Grand Hotel Reviews

Oasis Grand Hotel

No.551 Youhao South Road, Saybag District, Urumqi, Xinjiang, 830000, ChinaView Hotel Details
Oasis Grand Hotel
Oasis Grand HotelOasis Grand HotelOasis Grand Hotel
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Oasis Grand Hotel Guest Reviews

4.6/5
Very Good
899 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(899)
Positive reviews(869)
Reviews with photos/video(115)
Friendly front desk staff(70)
Easy to get around(50)
Large rooms(46)
Delicious breakfast(30)
Located downtown(17)
Perfect for business trips(14)
Stayed multiple times(11)
Tasty restaurant(5)
Negative reviews(30)
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Couples
36 review
3.7/5
Posted on May 4, 2024
The good things are: upgraded room, mini-balcony with lots of windows, welcoming fruits / nuts, staff willing to help. The things to be improved: hot water (available only after 4 minutes of waiting with the shower on), easier access to WiFi, and it would be great if the staff knew about the locations and ways to get to the most iconic destinations around the city to be able to help tourists in need.
Response from Property: Distinguished Guests: Hello! We sincerely thank you for choosing the OASIS Hotel and taking the time to comment for us. Very sorry for the slow room hot water, for your check-in brought a bad experience, because the hotel into the peak occupancy, not timely supply of hot water. The hotel is now stepping up efforts to improve its hot water supply during peak hours. Thank you again for your support, looking forward to your next visit!
ninjakimal
Superior Queen Room
Stayed in Jan 2024
Couples
20 review
4.5/5
Great
Posted on Feb 17, 2024
My stay at Oasis Grand Hotel was really great. The location is perfect, and the view from my room was amazing. The room was big and comfortable, and the staff were very friendly. Even though the building is old, it still looks great. I highly recommend this hotel.
Response from Property: Dear guest, thank you very much for staying here and sharing your experience. We are also very happy that you can recognize our Oasis Hotel! As you said, the hotel is very cost-effective! The hotel is surrounded by complete supporting facilities, including Hongshan Jade Market, Dried Fruit Market, and various special snacks. In the hotel rooms, there are different views to enjoy all year round, especially the night view is amazing. We look forward to seeing you again as a guest at Oasis Hotel.
Phillip andre westh
Superior Queen Room
Stayed in Mar 2024
Couples
12 review
4.2/5
Very Good
Posted on May 2, 2024
Third time staying here. Still a nice hotel. Big rooms and nice all you can eat breakfast.
Response from Property: Dear guests: thank you for our recognition, guests every demand is our sincere efforts to the direction, we will work harder, looking forward to your next trip, all staff of Oasis Hotel Wish You a happy life
Guest User
Superior Queen Room
Stayed in Jun 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jul 7, 2024
Clean, friendly and convenient
Response from Property: 尊敬的賓客：您好！謝謝您的滿分點評，您的鼓勵與支持，是我們最大的前進動力。綠洲大飯店以不斷地為客人營造温馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的要求，期待您的再次光臨！
Planet alpha
Superior 2-bed Room
Stayed in May 2024
Family
6 review
4.2/5
Very Good
Posted on Jun 25, 2024
Nice staff and spacious rooms.
Guest User
Superior 2-bed Room
Stayed in May 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jun 30, 2024
Please return my deposit
Guest User
Superior 2-bed Room
Stayed in May 2023
Solo travelers
1 review
2.5/5
Posted on Jun 7, 2023
Front Desk staff are poorly trained, when I first checked in she was adamant that they don't receive booking from foreign websites. Only to find it after 10 min with my persistence. Staff are unhelpful and feel like they do not want to be there, and not once have I received a smile from any staff. Would not recommend to anyone who doesn't have a Chinese ID.
Response from Property: 尊敬的賓客您好：感謝您選擇併入住綠洲大飯店，很抱歉您第一次入住給您帶來不好的入住體驗，為此我們深表歉意，我們會加強員工的英語口語培訓，並對員工禮貌禮節進行嚴格監督。此次您的反饋我們會進行深刻的反思與檢討，期待您再次光臨！
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 11, 2024
Guestroom hot shower bath
Guest User
Deluxe King Room
Stayed in Jun 2023
Couples
3 review
4.0/5
Very Good
Posted on Jul 6, 2023
Very big room with great view. Breakfast could be improved
Response from Property: 尊敬的賓客您好，非常感謝您的入住及分享您的入住體驗，我們也特別高興您能認可我們綠洲飯店！像您説的，飯店性價比是非常高的！飯店周邊配套設施齊全，分佈着紅山玉器市場、乾果市場、各類特色小吃種類繁多。置身飯店客房，一年四季都有不同的景色可以欣賞，尤其是夜景更是讓人驚艷，期待您再次做客綠洲大飯店。
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The overall stay experience is excellent. The room is very clean, beautifully decorated, the bedding is comfortable, the night view from the room is also beautiful, the hotel location is also very convenient, the front desk receptionist Xiao Wang is beautiful and kind, the business is very professional, the service attitude is super good, very patient, recommended to stay [撩][撩][撩][撩]
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Yangxianzhi
Superior 2-bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
After staying here, I deeply feel that this hotel is a representative of high quality. From the details of the room to the quality of the waiters, especially the front desk receptionist Xiao Wang, she is very enthusiastic and considerate for us, and every link is done very well. I will definitely choose here again next time.
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Guest User
Superior 2-bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Staying in this hotel is an extremely comfortable experience. The room is clean and tidy, with complete facilities. The beautiful receptionist named Wang at the front desk is warm and thoughtful, smiling and serving. She is very careful and made me feel the warmth of home. I am very satisfied. [强][强][强][强][强]
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Guest User
Superior 2-bed Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The hotel environment is very good, the guests are warm and gentle, especially Guli in the guest room center, who tried her best to solve our problems and recommended delicious food nearby and Xinjiang specialty stores. This hotel is really good 👍 Facilities: complete facilities and equipment Sanitation: clean and tidy Environment: good environment and beautiful environment Service: very good to guests, patiently explained to us if we didn't understand anything
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Guest User
Superior Queen Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The front desk staff, Li Doudou, was friendly and handled the check-in procedures quickly. She patiently solved my problems. The hotel room was spacious, bright, clean and tidy. The hotel's location was convenient. I highly recommend this hotel!!!
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Aidemengdun
Superior Queen Room
Stayed in Oct 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Nov 26, 2024
This hotel accommodation experience is great! The room is beautifully decorated, the facilities are complete and intelligent, and the bedding is soft and comfortable, which made me sleep well all night. The staff is warm and thoughtful, and they are considerate and responsive from check-in to check-out. The hotel is in an excellent location, with convenient transportation and rich dining and entertainment. The breakfast is varied and delicious. The environment is clean and quiet, and the public areas are decorated in style. I highly recommend it to everyone, and I will definitely stay here next time!
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