Wilsonville Hotels with Swimming Pools

All I wanted was a hot bath , I have a bad back. They said I could get new room. That wasn't possible it was everything I could do to get myself to that room. I was staying 2 nights asked for discount on room or a free nights stay or extra points because I'm a member. I never heard back no discount they took my name and number said someone would call me back no one called. Bad customer service very disappointed! Have always had a good experience I have been a member for 15 years, one time 10 years ago there was dog hair in a bed, on the spot they gave me a free room and moved me to a new room, no question that was good customer service! I will never stay at Wilsonville they have no customer service and had to make all kinds of calls to get an answer, whats the problem, and would have to get back to me, I guess they called once and that was it and charged me more for the second night than the first night. No customer service at all! The guest should be taken care of and ask the customer what would make them happy the stay worth while and give it to them. You can make a customer for life or loose them, if its money they worry about, making a customer for life will make you more money. I will never stay at Wilsonville again! There should have been no question, still haven't heard back from them lol...

住宿體驗一般，早餐還行。

The price/performance ratio is very good, and the breakfast is the most abundant among hotels of the same price. Because it is close to the highway, you can hear the noise of cars in the morning, but there is basically no noise at night

#Praise# for room size, location, convenient transportation, corridor sound insulation, sound insulation, satisfaction with the nearby restaurant; the hotel is very good, very comfortable to live, rich breakfast

I created an account just to leave this review to notify people. Based on multiple phones calls it appears this hotels scam goes all the way up to the owner. We stayed for business (used a business card to book), had dinner (paid for by our personal cards *with banks statements*). Days later we get charges on our company cards with multiple different claims that we ordered kids meals, breakfast, etc (which we did not). They finally decided they would try to charge us for kids meals and sent us receipts that show a different table number than the table we sat at for dinner When attempting to question this charge (took 3 days of calling periodically and still haven’t gotten through to anyone who can resolved this issue) each “manager” has given us a different story as to why we are responsible to pay. They also blatantly lied and said my co-worker admitted to these charges. 100% lie. Anytime we are sent to “Jim” the manager, it goes to voicemail and it’s full. Convenient. The front desk “manager” no longer takes our calls and just transfers us to the useless full voicemail. We are currently in contact with corporate to try to resolve this. DO NOT STAY HERE!