Grace Select Hotel (Xiamen Maluanwan) Reviews

Response from Property: Thank you so much for your high praise! We have been committed to providing customers with a clean and comfortable environment, excellent service and reasonable prices. There are also Fujian specialty snacks around the hotel. It's only a five-minute walk from Xin'an Subway Station, making it very convenient for you to travel. Your satisfaction is our greatest motivation, and we are looking forward to your next visit!

Response from Property: Dear guest: Hello! Thank you for your patronage. We sincerely hope that you will have a pleasant journey in Grace. We have been working hard for this. Every day, the motivation for all our staff is to see one after another of the comments of recognition and support in the evaluation. This is our simple satisfaction and touching. We are grateful for your support and love along the way. We will do better and better and get your 5-point praise. We look forward to your next visit.

Response from Property: 親愛的客人，看到您的好評超開心！能為您呈上寬敞潔凈的房間，酒店房間窗外有魅力海景、夜景可以供您觀賞，讓您入住舒心，就是我們最大的成就。願常“住”伴您！衹為給您帶來獨特而難忘的體驗。您的認可就是對我們最大的鼓勵，我們會繼續努力，期待與您再次相逢，為您續寫更多美好！

Response from Property: Dear guests, thank you for choosing Grace Hotel Xiamen! Thank you for your praise, get your recognition is our greatest honor, but also give us a great power to let us in the future service continue to improve, continuous innovation, we will serve you wholeheartedly.

Response from Property: Dear guest, thank you for choosing Xiamen Grace Hotel!Thank you for your praise. It is our greatest honor to receive your recognition. At the same time, we also hope to get your five-point praise!

Response from Property: 本以為春風十里不如你 結果等到落雪靡靡 孤影寂寂 鼓起勇氣一個人走 才發現那時的春風 夏月 秋霜 冬雪 都美好不過你 期待與您的下次相約～

Response from Property: Thank you very much for choosing Xiamen Grace Select Hotel~, your recognition is the biggest motivation for Xiaogege to move forward! We have been committed to building a first-class brand of mid-range hotels in China and creating the family-friendly home and culture of Grace! We hope that we will provide you with better service next time you come~! ---------------Cute little princess.

Response from Property: 感謝您給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力，讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置，並配有免費高速 WIFI，是您外出旅遊的最佳選擇。為您服務是我們的榮幸，酒店全體員工期待您的下次光臨！

Response from Property: 親愛的客人，您好呀！看到您如此滿意這次的入住體驗，我們整個團隊都開心得不得了呢！酒店致力於為每一位賓客打造清幽舒適的居住環境，讓大家在繁華都市中也能找到一方寧靜的小天地，您能喜歡真是太好啦。我們一直都很注重房間的設施配備和衞生清潔，就是希望大家住得舒心、放心，聽到您對床品和衞生方面的誇讚，感覺所有的用心都是值得的呀。而前台小夥伴們也始終秉持着熱情周到的服務理念，盡力滿足大家的各種需求，能幫您省心地規劃遊玩攻略更是榮幸呢！真心感謝您給出的五星好評，期待未來還有機會再次迎接您的到來哦，祝您生活愉快，每天都開開心心的呀~

Response from Property: 筆芯 筆芯 ~親愛的朋友，感謝您的五分好評哦！小格心情美美噠~同時一樓大堂書吧有種類齊全的書籍可供閲讀，同時免費提供養肝茶，小格的目標是為每一位朋友提供家一般的温暖與服務。您的認可是對我們的鼓勵與支持！小格格會繼續奮鬥噠，也祝您天天開心，工作順利喲~~~

Response from Property: Dear guests, we are very happy to see that you like our hotel. The little princesses are really happy. [Choose a delicate and give her peace of mind] is our service concept. The little princesses in the hotel have all been strictly trained and their services are also recognized by many customers. At the same time, we will provide guests with after-meal fruits and good night porridge, so that you can feel at home when you check in. But seeing the score makes me feel low again. I didn't get your full praise, which means that we still have a lot of room for improvement. We will also work hard to continue to strengthen and strive to get you to give us a full 5-point praise when you stay next time. At the same time, the [gym and laundry room] on the 5th floor of the hotel are available for you to use 24 hours a day. Thank you again for your stay and look forward to seeing you soon.

Response from Property: 感謝您的好評！您的滿意讓我們倍感榮幸。我們會持續保持設施的完善，維護優雅寧靜的環境，不斷提升早餐的品質。且酒店擁有壯闊的海景和美麗的夜景，離公園近，空氣清新，性價比超高，歡迎您向更多的朋友推薦我們，期待下次為您服務

Response from Property: 尊敬的客户：非常抱歉給您帶來了不愉快的入住體驗。關於您提到的房間窗簾透光問題，我們深感歉意。我們已將問題告知相關部門，相關部門也將立即檢查並更換窗簾，以確保房間在早晨時分可以保持足夠的私密性和遮光性。對於衞生間和淋浴空間較小的問題，我們也非常理解您的困擾，對此我們深表歉意，再次為給您帶來的不便表示誠摯的歉意，並感謝您提出寶貴的反饋意見，這對我們改進服務非常重要。希望未來有機會能為您提供更舒適的住宿環境。祝您一切順利！

Response from Property: 非常感謝您抽出寶貴時間分享入住體驗！我們很高興得知您對我們的服務、早餐、環境等方面感到滿意，並且認為房間整體狀況良好。對於您提到的洗手枱位置有些不習慣的問題，我們深感歉意。您的寶貴意見對我們非常重要，我們多麼希望能與您取得聯繫，讓我們能夠了解您入住體驗的不滿意，以提高服務質量，酒店位於馬鑾灣沿岸，距離新垵地鐵站走路衹需五分鐘，並有無敵海景＋美麗夜景，期待您的下次入住！