The language of Hengqin and Kun apartment in Zhuhai Reviews
The language of Hengqin and Kun apartment in Zhuhai
Shop No. 02, Building E, MCC Shengshi International Plaza, 167 Hong Kong Macau Avenue (Intersection of Hong Kong Macau Avenue and Metropolitan Road), Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
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The language of Hengqin and Kun apartment in Zhuhai Guest Reviews
4.2/5
358 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(358)
Positive reviews(324)
Reviews with photos/video(107)
Classy environment(36)
Large rooms(36)
Many amenities(18)
Loved the night views(5)
Has facilities for children(3)
Well decorated(3)
Amazing natural light(1)
Negative reviews(34)
SUNGHYUN
City Deluxe Room - Mountain-View (Double bed) (Building a)
Stayed in Aug 2023
Solo travelers
6 review
1.0/5
Posted on Aug 20, 2023
It's Terrible. Don't book.
it's not a hotel or apartment.
Just a vacant room.
I will never recommend to others.
To Trip Manager
Please cancel this hotel registration.
Response from Property: 哦,非常抱歉,親 服務問題,可以打酒店投訴電話( 1、辦理入住10分鐘內,發現入住客房衞生不符合親的要求,可在前台辦理免費退房手續,訂單費用聯繫平台客服全額退款;2 入住期間酒店服務態度不好,可聯繫酒店投訴電話或攜程反饋問題,酒店返現50元費用)
Paulo Covas
Deluxe Duplex Room - 1-Bedroom, City-View (Building a)
Stayed in Apr 2022
Couples
5 review
2.2/5
Posted on Apr 4, 2022
This is an honest review:
> After we arrived the hotel’s address announce in Trip.com of our booking, we need to call to 5 different mobile numbers to understand where is the room we just booked.
> Only after more than 1 hour complain near the reception lobby, showing the photos of our duplex room and all the pictures were announced in the website, appears the responsible explaining that our reservation is in another building around 500 meters away…
> MISLEADING INFORMATION.
Response from Property: I'm very sorry that I didn't give you a satisfactory check-in inspection. Because you are a foreign friend, our hotel staff can't speak English. There is a language communication problem between the two parties. After you make a reservation, we will communicate with Ctrip's customer service and provide Provide the hotel contact information to the platform, let you contact us before check-in, add WeChat. But I haven't waited for your reply. The hotel can open general tickets and special tickets, please contact us if necessary
Guest User
Deluxe Duplex Room - 1-Bedroom, City-View (Building a)
Stayed in Apr 2022
Business travelers
7 review
4.0/5
Very Good
Posted on May 16, 2022
Really good location , calm and relaxing, some restaurants nearby and parking is 50RMB a day
Response from Property: 壹笙智慧可開普票、專票, 壹笙酒店鄭重承諾 1、辦理入住10分鐘內,發現入住客房衞生不符合親的要求,可在前台辦理免費退房手續,訂單費用聯繫平台客服全額退款; 2、炎熱夏天,當天入住可以提前聯繫客服開客房空調,3、入住期間酒店服務態度不好,可聯繫酒店投訴電話或攜程反饋問題,酒店返現50元費用,4、坤之語酒店距橫琴口岸步行3分鐘,距海洋王國10分鐘車程,自駕的朋友車可以停負三層,餐飲步行兩分鐘到橫琴購商業廣場,逛街 看電影步行8分鐘到勵駿龐都廣場,吃海鮮可以到灣仔海鮮一條街,注意砍價還有到橫琴鎮海鮮排檔。您的好評我們公寓會更加努力做好服務。謝謝
Alejandro04
City Deluxe Room - Mountain-View (Double bed) (Building a)
Stayed in Aug 2022
Couples
21 review
4.0/5
Very Good
Posted on Aug 14, 2022
It was very comfortable and there are a lot of good restaurants nearby. The service is good although they could put in a bit more effort when cleaning.
Response from Property: 壹笙智慧可開普票、專票, 壹笙酒店鄭重承諾 1、辦理入住10分鐘內,發現入住客房衞生不符合親的要求,可在前台辦理免費退房手續,訂單費用聯繫平台客服全額退款; 2、炎熱夏天,當天入住可以提前聯繫客服開客房空調,3、入住期間酒店服務態度不好,可聯繫酒店投訴電話或攜程反饋問題,酒店返現50元費用,4、坤之語酒店距橫琴口岸步行3分鐘,距海洋王國10分鐘車程,自駕的朋友車可以停負三層,餐飲步行兩分鐘到橫琴購商業廣場,逛街 看電影步行8分鐘到勵駿龐都廣場,吃海鮮可以到灣仔海鮮一條街,注意砍價還有到橫琴鎮海鮮排檔。您的好評我們公寓會更加努力做好服務。謝謝
TK123
Deluxe Duplex Room - City-View (2 beds) (Building a)
Stayed in Jul 2023
Family
66 review
5.0/5
Outstanding
Posted on Sep 21, 2023
Good location
Friendly staff
Response from Property: 壹笙智慧感謝親的好評, 壹笙智慧酒店鄭重承諾 1、辦理入住10分鐘內,發現入住客房衞生不符合親的要求,可在前台辦理免費退房手續,訂單費用聯繫平台客服全額退款; 2、炎熱夏天,當天入住可以提前聯繫客服開客房空調,3、入住期間酒店服務態度不好,可聯繫酒店投訴電話或攜程反饋問題,酒店返現50元費用,4、坤之語酒店距橫琴口岸步行3分鐘,距海洋王國10分鐘車程,自駕的朋友車可以停負三層,餐飲步行兩分鐘到橫琴購商業廣場,逛街 看電影步行8分鐘到勵駿龐都廣場,吃海鮮可以到灣仔海鮮一條街,注意砍價還有到橫琴鎮海鮮排檔。您的好評我們公寓會更加努力做好服務。謝謝
Guest User
Deluxe Duplex Room - City-View (2 beds) (Building a)
Stayed in Feb 2023
Family
2 review
5.0/5
Outstanding
Posted on Feb 20, 2023
The location is good. It's just 12-13 taxi rides away from Chimelong. The environment is good and hygienic. It's very quiet to sleep at night. The boss thoughtfully brought you breakfast, and decided to stay another night. High praise
Original TextTranslated by Google
Response from Property: Yisheng Wisdom can issue general tickets and special tickets. Yisheng Hotel solemnly promises 1. If you find that the room hygiene does not meet your requirements within 10 minutes of check-in, you can go through free check-out procedures at the front desk, and contact the customer service platform for a full refund of the order fee 2. In hot summer, you can contact customer service in advance to turn on the room air conditioner when you check in on the same day. 3. If the hotel service attitude is not good during the check-in period, you can contact the hotel to complain or Ctrip to give feedback. The hotel will refund 50 yuan in cash. 4. Kunzhiyu Hotel 3 minutes walk from Hengqin Port, 10 minutes drive from Ocean Kingdom, self-driving friends can park on the third floor, 2 minutes walk to Hengqin Commercial Plaza for dining, 8 minutes walk to Legendary Pangdu Plaza for shopping and watching movies For seafood, you can go to Wanchai Seafood Street, pay attention to bargaining and go to the seafood stalls in Hengqin Town. Your praise, our apartment will work harder to provide better service. Thanks
V.K.W.N
Deluxe Duplex Room - City-View (2 beds) (Building a)
Stayed in Aug 2022
Family
2 review
1.2/5
Posted on Aug 16, 2022
Horror apartment The whole house is dusty Not cleaned at all Poor Poor Poor Poor Poor Poor
Original TextTranslated by Google
6/7
Response from Property: Dear, if it’s really bad and it’s not cleaned, 1. You can check out and get a refund. 2. You can change the room with the front desk. There’s no need to wrong yourself.
Anonymous User
Deluxe Duplex Room - 1-Bedroom, City-View (Building a)
Stayed in Dec 2022
Business travelers
7 review
1.0/5
Posted on Dec 10, 2022
The room is very dirty, and the service attitude of the person at the front desk is very bad. Although the hotel is big, it is really bad. It is the worst hotel I have ever seen
Original TextTranslated by Google
Response from Property: I am very sorry that I did not give you a satisfactory check-in experience. I was not satisfied at the time, so you can check out, or you can ask our hotel to change the room.
Anonymous User
Featured Couples'Deluxe Room (Double Bed) (Building A)
Stayed in Jun 2022
Couples
7 review
1.0/5
Posted on Jun 18, 2022
🔔Service: The attitude of the cleaning aunt is very bad, and she is not sure whether there are guests in the room, so she enters the room at will, without knocking on the door, and even makes faces behind.
🚗 Transportation: Transportation is just taking a taxi, the neighborhood is desolate and needs to be developed.
Original TextTranslated by Google
Response from Property: I am very sorry that I did not give you a satisfactory check-in experience. Our hotel will definitely strengthen personnel training, increase service awareness, and improve service levels. Thank you for your feedback.
Anonymous User
City Deluxe Room - Mountain-View (Double bed) (Building a)
Stayed in Dec 2021
Travel with friends
3 review
1.0/5
Posted on Jan 9, 2022
Location: It's too hard to find, don't drive, stay with the port, it can kill you.
Price: It's not expensive, because the whole building is full of accommodation. It is estimated that a boss has divided many store names and posted them online.
Service: There is really no service at all, just like a 50-yuan hotel on the street,
Environment: The environment is fine. Because it is close to Macau. Some room types also cost 50 yuan more because they can see the night view of Macau (my friend booked about 170, I booked about 230, the room type is the same, and I asked Ctrip for a refund).
Amenities: Except the bedding is relatively old. , others are ok.
Overall evaluation: Some of the positive reviews are estimated to be due to the free 30 yuan parking fee. Next time, I would rather stay away. I will not live. Really can not. The front desk is a man (not counting the front desk)
Original TextTranslated by Google
Response from Property: I am very sorry that I did not give you a satisfactory check-in inspection, and thank you for your feedback. We will definitely strengthen more detailed services. The hotel can open general tickets and special tickets, please contact us if necessary
Guest User
City Deluxe Room - Mountain-View (Double bed) (Building a)