Quality You Can Guarantee
With so many insurance providers in the market, customers are looking for agencies who stand out in service and quality. Customers expect to their insurance company to take care of them in times of emergency. Be there for them by providing tools for your expert agents to handle any situation. By leveraging the latest technology, you can stay ahead of distruptive changes in the industry.
Calling With Peace of Mind
CallTool’s Power Contact Center maximizes calling efficiency. So you can focus on what matters the most – connecting with your leads and customers. CallTools also offers an omni-channel solution, so you and your policyholders to stay connected.
CallTools can handle inbound call volumes during any day of the year or time of the day. Track leads lists and contact customers looking to enroll during peak enrollment periods. Customize call wait times, time between calls, voice messages, and more. Ensure that customers leave the call happy with the peace of mind that you are always there to pick up the call.
Create Confidence In Your Call Center
CallTools has over 20 CRM platform integrations. Which means that you always have the customers information at your fingertips. Know exactly the information you need to help your customers, enabling you to focus on the call. Help policyholders process claims, answer policy questions, and provide other services. CallTools can record each customer call and interaction. By tracking successes and areas of improvement, you can maintain high-quality customer experiences.
CallTools.com’s Preview dialer is a cloud-based software, requiring little hardware. All you need is a headset and a computer to begin dialing.
Work Anywhere on the Cloud
Cut the amount of hardware needed. All you need is a computer and a headset for each person dialing.
Maintain Qualified Leads
Don’t lose your contacts. We integrate with over 20 CRMs; yours is likely on our list.
Improve Customer Experience
Maintain dialing compliance. Our list management system scrubs for Federal Do Not Call and mobile numbers.
Scalable at Any Size
Whether you’re a team of one or 100, we’re here to scale with and support you as you grow.
Accurate Analysis
Stay informed about your dialing. Track call data in real time from the manager dashboard.
Personalize Service
No IT guy? No problem. Our in-house support team is here to help you through every step of the way.
Streamline your services with a centralized, all-in-one calling platform.
Want More From Your Auto Insurance Dialer?
Let our platform experts show you on a live demo!
