Privacy Policy

CallTools.com, Inc. (“CallTools.com”), understands your concerns about keeping information private. As a result, CallTools.com has implemented the following privacy policy to protect the privacy and security of any information you may be providing us in person, over the telephone or fax, via email, or through this website. The following is provided if you would like to learn more about our Privacy Policy.

The following Privacy Policy is applicable to the use of the Web pages that comprise CallTools.com (“Web Site”) by any business(es), organization(s), consumer(s), or other party(ies) who is/are resident(s) of, or have a principal place of business in the U.S., and that/who is/are over 18 years of age or have one or more directing executive(s), officer(s), director(s), member(s), owner(s), operator(s), or partner(s) over the age of 18 years of age. Consumers, Businesses, Organizations, and Professionals are individually and collectively referred to as (“User” or “You” or “Your”) who are customers of CallTools.com and its affiliates and marketing allies (collectively, “CallTools.com” or “We” or “Us” or “Our”).

WHY WE REQUEST INFORMATION ABOUT YOU

Our collection of information and the use of that information is done to improve your experience in using this Web Site, as well as to aid in communications with you, to notify you of products, services and information that we believe may be able to help you. We use this information only when we believe it will help us better provide you with the services and products that you may desire, and as otherwise described in this Privacy Policy. Based on this, we would like you to understand the type of information our company gathers from you, the manner in which this information is used and protected, and how you can control the use of any information you provide to CallTools.com.

This Privacy Policy covers the following issues:
WHAT INFORMATION WE MAY COLLECT?
HOW THIS INFORMATION POTENTIALLY COULD BE USED AND SHARED?
CAN YOU CONTROL THE USE OF THIS INFORMATION?
HOW DO YOU “OPT-OUT”?
HOW YOU CAN ACCESS AND CHANGE YOUR INFORMATION?
WHAT SAFEGUARDS ARE IN PLACE TO PROTECT THIS INFORMATION?
EFFECTIVE DATE OF POLICY AND MODIFICATIONS

WHAT INFORMATION WE MAY COLLECT?

Information You Provide To Us: The type of information we collect from you will vary, depending on your use of this Web Site and the information you choose to provide through any correspondence with our company (whether through telephone, fax, email or other method). Most sections of this Web Site can be browsed without submitting any Personal Information. However, if you decide to take advantage of some of the products and/or services we offer, or to access certain of our tools or functionality, you may be asked to provide Personal Information (such as a user name and password, your full name, email address, phone number, mailing address, personal preferences, and/or, to place advertisements or participate in other e-commerce transactions on or through this Web Site, your credit card or other financial information). On all cases where we ask for you to provide Company, Organization, or Personal Information, we provide a link to this Privacy Policy,we intend on aiding your understanding about how this sensitive Information will be used before, if you decide whether to disclose said information. You are always welcome to refrain from providing us with certain Information, but that may restrict your ability to take full advantage of one or more features of our Web Site. This may also interfere with our ability to provide you with certain requested information, products and/or services.

Information Collected Automatically: Certain information about you may be automatically tracked as you visit and use this Web Site. This allows us to better understand how this Web Site is being used and how we can enhance the overall experience for users of this Web Site. We also use this information to improve the information, functionality, products and services that we (and our advertisers and partners) provide to you. For example, this information may include your computer’s Internet Protocol (“IP”) address, Web pages on this Web Site you have visited, the number of times you visit each Web page, what downloads and/or search queries you have made, how long you spent on particular sections of this Web Site. Automatically gathered data includes information provided through the use of “cookies” (which are described in more detail below).

Cookies are small electronic files that our site sends to and stores on your computer hard drive, in order to: (1) keep track of your information for your convenience; (2) aid us in altering our Web Site Content on order to optimize your online experience (we make alterations to our content based on the particular needs or browsing patterns of our site users, and to provide our site users with advertisements, products and services that we believe will be of interest to our site users; and (3) help us understand the size of the audience and the traffic patterns of this audience within this Web Site. Although most Web browsers accept cookies automatically, you can change your browser to prevent cookies from being placed on your computer without your consent. If your computer will not accept cookies, you can still use our certain features and functions on this Web Site. Cookies, by themselves, cannot be used to discover your identity. We do not know your identity unless you tell us.

Be aware that third parties (including, but not limited to, third party content providers, merchants, sponsors and licensors) may at times be able to gather information from and about you. For example, companies that place advertisements on this Web Site, our partners and affiliates, and other companies offering products or services through this Web Site may use cookies to collect, store and use information about you and may collect information that you submit. They may also collect information about you when you visit their Web sites or otherwise communicate with them. Although we encourage such third parties to adopt and follow their own consumer privacy policies, we are not responsible for their collection and use of user information. The information practices of Linked Sites (as defined in our Terms of Use Agreement) are not covered by this Privacy Policy. You should refer to the privacy policies and statements of Linked Sites or contact their respective Webmasters to obtain information regarding their information collection, use and disclosure policies.

Clear GIFs: In addition, our company and our company’s service providers sometimes use “clear GIFs” in connection with cookies and other website functions. Clear GIFs are used to perform administrative functions without detracting from your online experience. Their use may include statistical and administrative tasks, such as measuring site and page traffic, verifying advertising avenues and positioning images on the web. Clear GIFs do not collect Personal Information.

HOW THIS INFORMATION POTENTIALLY COULD BE USED AND SHARED?

The context in which your information is collected is the determining factor as to how that information can be used. As a result, our company pays special attention to the categories below that relate to features from this Web Site that you wish to utilize. Personal Information we collect from you will only be shared with your consent. Unless otherwise provided in this Privacy Policy, when you provide us with your Personal Information, you consent to our collection and use of this information as described in this Privacy Policy and as follows:

Protection of Rights. We will release Personal Information if we believe that such action is appropriate to: (1) comply with legal process, (2) enforce the Terms of Use Agreement, or (3) identify, contact or bring legal action against persons or entities who may be causing injury to us or a third party, or to otherwise protect the rights, property or personal safety of CallTools.com, its employees, other users of this Web Site or others.

Sale of Business Assets. If, at any time, we decide to sell our business or any of its assets, or choose to purchase other businesses or assets, Personal Information is generally one of the assets sold or acquired in such transactions, and my be subject to transfer under the terms of said transaction.

Additional Functionality. We reserve the right to link information collected from you through various means, including information collected automatically and through the use of cookies and search information, or other Personal Information you provide to help us (or our listing Professionals, partners or affiliates) offer content, advertisements, products and services that we believe will be of interest to you. In addition, we may share this information, in aggregate form, with our current and potential advertisers and service providers so they can present advertisements more effectively.

Requested Information Exchange. If you have indicated that you want to be contacted by third parties, we may use the Personal Information we collect to select which names to provide to a particular third party in order to present you with products and services that we believe will be of interest to you, but we will not disclose this type of information, other than your contact information (information that provides a means of contacting you), to any such third party.

Emails: Unless you specify otherwise, we reserve the right to use the email address you provide, to contact you for promotional or other purposes. These communications may be terminated at any time by opting out as discussed below. If you indicate that you are interested in hearing from other companies, we may also share your contact information with such companies for that purpose. We reserve the right to contact you from time to time to, as we may have to inform you of changes to this Web Site, a change in this Privacy Policy, or for other administrative purposes. Administrative emails will not contain any advertisements.

Anonymous Data. We reserve the right to use any anonymous data automatically gathered by our servers so that we can understand how to make this Web Site more convenient and useful to our audience. In addition, we may share this information, in aggregate form, with our current and potential advertisers, service providers and listing Professionals, partners, affiliates and/or marketing allies so they can try to present advertisements and content more effectively. We may also use aggregate information to share information with the public regarding products, services, content or tools that may of interest to them.

Solicited Information: You may occasionally see contests, surveys and other features of this Web Site that ask you to provide us with Personal Information. When you choose to respond to these requests, the Personal Information you offer may be used for several purposes. These include providing information to third parties as necessary for prize fulfillment and other aspects of any contest, sweepstakes, game or other promotion. If we are going to use your Personal Information for any other purpose, we will notify you of that purpose and give you a chance to opt-out before responding to our survey or participating in our contest, sweepstakes, game or other promotion. Any contest, sweepstakes, game or other promotion that is accessible through the Site is governed by specific rules. By entering any such contest, sweepstakes, game or other promotion, you will become subject to those rules. We urge you to read the applicable rules, which are linked from the particular contest, sweepstakes, game or other promotion.

Children’s Privacy: This Web Site is directed to an audience consisting primarily business owners and professionals. There is no portion of this Web Site that is directed to children under the age of 13. We do not collect Personal Information from any person we actually know is a child under the age of 13. If we become aware that Personal Information regarding an individual under the age of 13 has been stored, we will promptly delete it from our records.
User-Initiated Communication: From time to time, portions of this Web Site may enable you to send email to us or to third parties. Whenever you choose to initiate these kinds of communication with us, or anyone else, you may expect to be contacted in return.

CAN YOU CONTROL THE USE OF THIS INFORMATION?

Yes. It is our intent with this Privacy Policy to assist you in understanding how any information you share with us might be used. If you are concerned about any of these uses, it is within your rights to elect not to participate in certain services, features or products that we offer. The decision whether or not to share this information is completely up to you. Our policy strictly prohibits the collection of Personal Information about you without your knowledge

HOW DO YOU “OPT-OUT”?

You have the option to terminate email correspondence from us at any time. You may be given the chance to opt-out of mailings when you disclose your email address to us. In addition, at the bottom of all of our email correspondence, there contains an “Unsubscribe” link allowing you to opt-out from receiving any more email messages. To opt-out or request that we not use your Personal Information to market information to you, please click here to email us with your request.

Certain content, products, services, and tools available on the Sites (and certain enhancements thereto) are dependent upon the collection and use of non-personally identifiable information and may not include an opt-out opportunity unless Personal Information is directly used for such content, product, service or functionality.

HOW YOU CAN ACCESS AND CHANGE YOUR INFORMATION?

In cases where you want to view, edit or delete the Personal Information you submitted to us as described above, please follow the directions below:

If you would like us to no longer use the Personal Information you provided to us, please click here to email us with your request.

You may also contact Customer Service to make such changes. You will be required to expressly authorize Customer Service to access your data for the purposes of completing your requested edits, modifications and/or deletions.

WHAT SAFEGUARDS ARE IN PLACE TO PROTECT THIS INFORMATION?

Any Personal Information about You, or any other party, that is stored on our computers, is password-protected from unauthorized access or use. To further protect You, this information is kept on servers that are located behind a firewall or firewalls. We exclusively transmit or request for this information over secure Internet connections, using SSL (Secure Sockets Layer) encryption, the currently accepted standard for online security. Your information is stored on secure, designated servers and access is limited to individuals charged with using such information only in connection with processing your requests for products and services; provided, however, that those orders processed by our partners, marketing allies and service providers that provide the service or product requested may store such information on their servers which are governed by such third party’s privacy policy.

If you suspect that the information You share with us is being used in any way contrary to this Privacy Policy, we encourage You to inform us immediately. Furthermore, unfortunately no data transmission over the Internet or the storage of information on servers can be guaranteed to be 100% secure, although we strive to protect your personal information (as described herein); we cannot guarantee or warrant its complete security. To contact us, please email info@calltools.com

EFFECTIVE DATE OF POLICY AND MODIFICATIONS

You understand that it is your responsibility to review the Terms and Conditions of our Privacy Policy on a regular basis. Use or Access of the Content after any such change shall constitute your consent to such modifications. Unless explicitly stated otherwise, any new features that change or improve the Content shall be subject to these Terms, as altered from time to time. This Privacy Policy is effective as of the date first written above and may be updated and/or modified from time to time by us in our sole discretion. If we choose to update or modify this Privacy Policy, such updated or modified policy shall become effective immediately upon posting on this Web Site. Accordingly, to ensure that you are up-to-date on our privacy policies and practices, CallTools.com encourages you to regularly review this Privacy Policy to keep apprised of our current privacy practices. If you do not agree to any provision of this Privacy Policy, or any update or modification thereto, please do not use this Web Site.

Contacting Us

If you have any questions or concerns about this Privacy Policy, or our privacy practice in general, please contact us at:
Privacy Administrator: info@calltools.com