Rivero

We did it! 🏆 Last night we took home the #Pay360Award for Best Risk or Compliance Project! This win is a true testament to the hard work and dedication of the entire Rivero team. Your relentless focus on efficiency and innovation made this possible! 🙌 A huge thanks to our partners at Cornèr Banca SA for their invaluable collaboration—we couldn’t have achieved this without you! Celebrating this achievement with our amazing guests Natalie Einhoff, Francesco Di Meo, Martino Casellini, Miranda Rodigas, Jessica Darioli, Joel Valentin, Anmarie Wright, Thomas Müller & Fatemeh Nikayin, PhD made the night unforgettable. Here’s to more milestones and continued success. Let’s keep raising the bar! 💪 #Pay360Awards #TeamRivero #WinningTogether #Partnerships

Happy Holidays from all of us at Rivero! 🎄✨

🎄 With Christmas just around the corner, it’s the perfect time to address one of the most frequently asked questions we hear: How does Kajo support finance teams? In this week's feature of our Insider Tips Series, our scheme compliance expert Thor Arve Vartdal unpacks the details for you.

Do you have a business case in place for disputes? Seeing as on average a dispute costs €25-35,- Ben Beer and Thor Arve Vartdal are raising some very real questions lots of financial institutions need to ask themselves: What is the effectiveness of your dispute management? And how do you compare to others on a country or region-level? Find out how to master your dispute management process in our latest webinar here: https://lnkd.in/ea3jdDc3

🎉 Celebrating 6 years of Rivero! Six years ago, Rivero was born from an idea. One that would make payments smarter and more efficient. For us, it’s all about the flow. Rivero comes from the Esperanto word for “river.” And, just like a river, we wanted our solutions to flow seamlessly, connecting different parts of the payment ecosystem and creating easy pathways for financial institutions to work smarter. A river flows forward, carving its path as it goes... And that’s exactly what we’ve aimed to do since day one: adapt and constantly innovate to meet the needs of our customers. Here’s to six years of growth, innovation, and the journey ahead! A huge thank you to our exceptional team, customers, and partners who’ve made it all possible. 🌊 Onward, always forward.

Starting this morning off with a fresh edition of our Insider Tips series, where our experts answer your most pressing questions in quick, helpful videos! Hear from our Product Specialist Kevin Saaremäe how our virtual agent can assist issuers in fraud cases involving cardholder negligence? 👇

To deliver on its customer experience goals, PostFinance looked for a more efficient way to process chargebacks. So they identified Rivero’s Amiko solution as the vital tool to streamline their dispute processes and effortlessly reduce fraud losses. Amiko’s ability to put all transactions related to a specific cardholder claim or fraud incident into one case is a game-changer for PostFinance. Read more about their experience here: https://lnkd.in/epMuVhJB

In the fast-paced world of payments operations, optimising dispute management is crucial. Our new guide covers key parameters that can help you save costs, boost win rates and improve customer experience 📊 💡 Learn how to simplify dispute management, automate fraud reporting, enhance merchant collaboration for faster resolutions... all while improving efficiency across your operations. 📥 Get the guide now: https://lnkd.in/eu--gmX5

🎉 Rivero is partnering with Rabobank to streamline payment network compliance. Leveraging Kajo, Rabobank is able to be the frontrunner in managing payment network compliance and increase its operational efficiency by ensuring all employees stay informed about all relevant scheme compliance requirements from the payment schemes in one place. Together, we’re paving the way for a modern, more efficient, and reliable scheme compliance process that reduces administrative burden and ultimately reduces costs.

Next up in our Insider Tips series, Richard Louie Caisip, our Product Specialist for Amiko, dives into the steps involved in taking your dispute service in-house - a real game changer for many financial institutions.💡 In our Insider Tips series, we bring practical tips straight from the experts who live and breathe these challenges every day. Because being in the know means understanding not just the solution—but the people behind it.