SPS

Only 30% of AI projects in insurance ever go live. What’s stopping the rest? Scaling issues? Data quality? High costs? If you’re curious about why AI projects get stuck—and what it takes to make them succeed—our latest newsletter breaks it down. 📩 A thought-provoking read to wrap up the week 👇 #AIinInsurance #digitaltransformation

🍀 Is #ThrowbackThursday still a thing? If not, we’re bringing it back! Here’s a look at SPS Haven – The Touch of Peace program from June 2024 in Vietnam. True to our values, we had loads of fun, but it was also an opportunity to highlight the importance of both physical and mental well-being in the workplace. We’re proud to foster an environment where our employees can thrive—both personally and professionally.

The countdown is on - #FinancialWorkplaceNY 2025 is almost here! ⏳ Tomorrow, financial leaders will meet in NYC to discuss the importance of the workplace as we return to the office. Employees now expect seamless digital experiences, while businesses want productivity. How can we bridge the gap? SPS Transformation Expert Nicole Mangarella has the answers. She’s breaking down how technology can be the key enabler of a smarter, more connected workplace. Learn more from Nicole to get an exclusive preview of what’s shaping the future of work: 🔗https://sps.news/oJ4YtS 📍 Attending #FWP25NY? Catch Nicole in person and visit us at our stand! #FutureOfWork #WorkplaceInnovation #EmployeeExperience #collaboration

🔍 Outsourcing is evolving- so why should you care? Because it’s no longer just about cost savings. ✅ 41% of organizations are outsourcing to fuel innovation, agility, and process optimization. ✅ 68% are globalizing Shared Services for scalability and resilience. According to SSON’s Global Market Report 2024, Shared Services Organizations are increasingly turning to outsourcing as a strategic enabler- not just a cost play. The real question isn’t if outsourcing is changing. It’s how you’re leveraging it to stay ahead. 💡 Let’s talk about what’s next- and why choosing the right partner is more important than ever. https://sps.news/3MsJLg #SharedServices #Outsourcing #innovation

Financial businesses are heading back to the office, but employee expectations have shifted. Employees want a user-friendly experience and employers want productivity – how can we find a balance between the two? We sat down with SPS Transformation Expert Nicole Mangarella to find out how. https://lnkd.in/eiE2NdF9 Interested in hearing more from Nicole? She’ll be speaking at Financial Workplace25 in New York City on 27th February. Come and find us at our stand. #Workplace #WorkplaceInnovation #FutureOfWork #FinancialWorkplaceNY

Great CX isn’t built in a day- it’s climbed, step by step. A recent NelsonHall report reveals that leading companies don’t just talk about CX- they take action. They reimagine journeys, integrate AI, and rethink the balance between people and automation. In a world where experience is the real differentiator, the only question is: Are you moving fast enough? 👉🏼 https://sps.news/p7AbQG #CustomerExperience #CXInnovation

The global SPS organization has been recognized by IAOP as one of the world’s top outsourcing companies for the 13th consecutive year! We congratulate our employees around the globe for their tremendous achievements of our team members over the past year and their commitment to our corporate values: Clients First, Delivering Excellence and Innovative Thinking. https://sps.news/v6zgxk #GlobalOutsourcing100

Outsourcing isn’t just a trend- it’s how modern businesses stay ahead. 🔥 So, why are more companies choosing it? According to the 2024 Global Market Report by SSON, partnerships with expert providers grew by 13% last year—a clear sign that outsourcing is now a key strategy for growth. But it’s no longer just about efficiency. Companies are teaming up with external experts to scale smarter, tap into specialized talent, and stay agile. 💡 𝗧𝗵𝗲 𝗿𝗲𝗮𝗹 𝘄𝗶𝗻? More focus on what truly drives success—while trusted partners handle the rest. Swipe through to see how businesses are making this shift work. ⬇️ 👉 Thinking about your strategy? Let’s talk: https://lnkd.in/eZiRPk8u #BusinessStrategy #Outsourcing #FutureofWork #Growth

💡 Great customer experience isn’t just about solving problems- it’s about staying ahead of them. A recent NelsonHall report highlights where companies are seeing real growth: ✔ Anticipating customer needs before they’re even voiced ✔ Making every customer interaction smooth and easy to navigate. ✔ Turning satisfied customers into loyal advocates It’s not just about responding faster- it’s about building experiences where there’s less to fix in the first place. See how leading companies are making it happen 👇 https://sps.news/yFTk0V #CustomerExperience #NPS

A visitor arrives. Your package is at reception. You need a desk for the day. And your printouts? Ready when you are. No back-and-forth. No waiting. Just everything working seamlessly. This is innovative thinking in action—where workplace services aren’t just available, they’re effortless. With SPS Nexus, an all-in-one service management hub, employees can manage mail tracking, visitor registration, printing, scanning, and desk booking—all in one place. 🔹 Great workplace services don’t happen by chance—they’re built on innovation. SPS Nexus simplifies daily operations so you can spend less time on processes and more time on outcomes. 💡 Explore innovation for your business with SPS: https://sps.news/dfbO3m #EnterpriseWorkplaceSolutions #innovation #ConnectedWorkplace