Cut the Cord.
Unleash Your Company’s Growth with our VoIP Service Dedicated to Franchisees.

Clarity Voice is the parent company to FranchisePhones®, the only VoIP service dedicated to franchisees.

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NOW WE’RE TALKING

…finally a phone service designed to increase sales & improve customer service

Stop Missing Calls

Every call you miss could be a missed sale. With Clarity, unlimited phone lines mean your customers will never hear a busy signal. Promotional messaging options can instantly accelerate average tickets by +20%. Know what marketing is making your phone ring and where you’re wasting your money.

Start Selling to a Captive Audience

If you’re not using your phone to sell products and services to everyone who calls, you’re not just missing a sale, you’re missing the boat. In-ring messaging lets you play a recorded offer to callers even before you tell them to press 1.

Improve Your Customer Service 

With Clarity, you’ll get the tools you need to monitor your staff’s interactions with customers and help them do a better job of servicing and selling. Monitoring and training tools – hear first hand how calls are handled and jump-in to save sales and train new employees with Listen-In, Whisper, and Join functions.

It’s so easy to install and use, it’s a Phone System in a Box®

You shouldn’t have to be a tech genius to run your business phone system.

Setup is a Snap

One Day Switch
Virtual Installation
Ongoing User Training
Quality of Service Performance
New Capabilities Delivered
Fully Supported

Built & Supported by Experts

Technically Certified Support
Phone | Email | Text | Chat
Native English Speakers
Dedicated Assistance
Humbly Confident
24/7 Service

Safe & Secure

We Never Sleep 24/7/365 Monitoring
Coast-to-Coast Failover Coverage
Lose Internet? No Problem
Lose Power? No Problem
Carrier-Grade Data Centers
99.99% Uptime

Help me, don’t sell me.

Most cloud phone companies just want to sell you a phone. At Clarity Voice, we want to help you use your phones to make more sales. Everyone who works at Clarity Voice is highly trained in both our technology and the customer behaviors that drive sales in your industry. We use that knowledge to make sure you never miss a call and help you make the most out of every call you receive.

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WHAT WE DO

Technically certified VoIP professionals and communication consultants

Not just a friendly voice. Experts.

It is our belief that Clarity exists purely to be an extension of your team – working as the professionals responsible for the critical telecommunications technology that connects you with your customers. They’re not middle-men or outsourced support. Each Clarity consultant is technically certified and they know better than anyone how to answer your questions.

Best practices delivered.

We work with over 10,000 users and have developed best practices guides based on your business industry. Based on what you’re trying to accomplish we’ll make sure you have the phone features, services, and solutions you really need. Because the best communications system for your company is the one that delivers results.

User experience consultants.

Because our Business Cloud solutions are customizable, we’re able to help you build a business phone system that’s right for your business size, industry and needs. Our experts will help you choose the call handling features and management tools you need to differentiate your company conversations and customer service from competitors.

BRANDS WE SERVE

WHAT OUR CUSTOMERS SAY

BrightStar Care

Jeff C. – Owner, FL

Service Station

Jimmy E. – Principal & General Manager, MT

SkyZone Trampoline Park

Jaime M. – Owner, KY

Zoup Eatery

Richard S. – Director & Partner, MI

We’re here to help you.

We could go on all day, but we’re less interested in selling you on us than we are in helping you make the most of your customer interactions while reducing operational cost.

Let’s take the next step and have us give you a quote. There’s no obligation. We won’t pester you to close the deal. We just want the opportunity to show you how we can help you by upgrading your phone system.

Future proof your business with our scalable, stable and secure system.

Hard to Beat Call Handling

Auto attendants instantly route callers ensuring every call is answered. Customize routing by caller type. Seamlessly transfer calls between desk phones and mobile devices and back again. Never miss a call with Missed Call Notification. Voicemails are immediately transcribed for prompt follow-up.

Gain Insights

We’ll show you how well your team is doing. Clarity’s dashboard offers insight into answer times, hold times, missed calls, abandoned calls, how many rings before an answer, how many calls go to voicemail and get returned or forward to your answering service. With call recordings you can review all conversations at any time.

Improve Customer Service

The first step to improving your customer relations is understanding where they stand. Monitor calls in real-time with features like: Listen-in, Whisper or Join to deliver immediate coaching during or immediately after calls. Know what promises were made and how customers are cared for.

Review The Top Features For Your Industry

With features like these, your callers will think you’re just as big (and professional) as your largest competitors.

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Hi, my name is Martha and I’m here to help!

I’d love to talk about what Clarity can do for your business.

800.786.6160