Wie können Hoteleinsteiger ihren Wert gegenüber Arbeitgebern unter Beweis stellen?

I remember leaving the house for my first day in the hospitality industry, some 30 years ago now. My Dad said "Do everything they ask and then everything that makes sense" And most importantly, become invaluable, work in housekeeping, work in banquets, work in the kitchen, NOT just the front desk. I'm not talking about will/skill scenario, hotels are so short staffed right now, learn everything you can about every department and you'll stand out from the rest.

Turn up on time - every time. Turn up smiling - every time. Turn up wanting to make a difference - every time Genuinely engage with guests Look at the world through the eyes of the guest

As someone who started from the ground up, I can confidently say that the path could be: Commitment, understanding the company's value, learning from every person, getting exposure to different roles, being different, sharpening your leadership skills at any level, getting involved in the company Conversion, being motivated, and more importantly making sure that the stakeholders of the company know that you looking to build a career and hospitality it's not transactional for you. Ultimately at any level, you need to learn how to lead from the front and seek mentorship. Your position does matter, it's your knowledge and personality that will take you far.

We are talking trainees and Apprentices? Whatever level entry means. Two things ! One on the left and one on the right … ears, so it’s about listening and genuinely showing dedicated interest. Taking it on board, helping assisting working along side and getting stuck in. As I was once told ‘be in it to succeed if not work in the bl**dy Supermarket’ !. Life in 2023 is simpler in Kitchens than year’s ago however if you are clever and smart and rub shoulders with Masters and those in success. Suggest you stick with a genuine trade with real deep skills. Huge rewards are available once you have the genuine skills. Easy £100k in quality establishments and often more than those in suits.A great Chef can make a business.

Flexibility is a key trait for you as a person, not just in hospitality. The ability to adapt to changing situations is fundamental to performing well in hospitality. From a leadership perspective, we need out people to be able to do that to maximise the guest experience I hospitality.

Always be professional. Communicating effectively and professionally is a skill that is learned through practice. Make sure you seek guidance and feedback to continue getting better at it. This will make you a better leader.

Communication is a vital skill in the hospitality industry, enabling professionals to effectively interact with a diverse range of individuals. In order to showcase your worth to employers, it is imperative to maintain clear, polite, and respectful communication in all situations. By utilizing positive language, actively listening, and being mindful of non-verbal cues, you can create a warm and welcoming environment for guests. Additionally, selecting appropriate channels, formats, and tones when conveying information, feedback, or requests to colleagues and managers is crucial for successful collaboration in the workplace.

Agree that communication is a key but not only in hotel industry, it is important skill in every sphere and in every day life. The most important is to gain knowledge and to understand what kind of product or service you provide.

In the hotel industry, there are strict regulations for both FOH and BOH staff. Many employees mistakenly believe that there isn't anything special they can do under such conditions. However, in reality, there are many things you can still do while respecting these strict rules, such as demonstrating the following qualities: - Diligence - Willingness to go the extra mile - A heartfelt attitude towards both customers and colleagues - Punctuality - Completing your tasks not just to satisfy people but to leave them in excited - Fulfilling all duties conscientiously People are very perceptive and notice how you carry out your tasks, whether with responsibility or wholehearted enthusiasm. With this mindset, you will stand out as exceptional!

Always aim to go above and beyond. You want guests to remember how you made them feel by delivering exceptional service. This will keep them coming back and also make them remember you!

Delivering exceptional service and quality is the cornerstone of success in the hospitality industry. As a hotel employee, your primary objective is to create a memorable and satisfying experience for guests. To demonstrate your value to employers, it is essential to consistently provide outstanding service and uphold high standards in all aspects of your role. By paying close attention to the specific preferences and expectations of guests, you can surpass their expectations and leave a lasting impression. Adhering to the established standards, procedures, and policies of your hotel is also critical, as it ensures a clean, safe, and organized work environment for both guests and staff.

Delivering exceptional service and quality is crucial for building a strong reputation and satisfying your customers. Here are some key principles to help you achieve this: 1. **Understand Customer Needs**: Take the time to understand your customers' needs, preferences, and expectations. Gather feedback and actively listen to their concerns. 2. **Set High Standards**: Define clear quality standards for your products or services. Ensure that your team knows and adheres to these standards consistently. 3. **Continuous Improvement**: Strive for continuous improvement in all aspects of your business. Regularly review processes, seek feedback, and make necessary changes .

It means to be responsible for the job you are working for. Responsibility is the state or fact of having a duty to deal with something or of having control over someone. "a true leader takes responsibility for their team and helps them achieve goals"

Continuous improvement is key to success in any profession, especially in the dynamic and ever-evolving hospitality industry. As a hotel employee, demonstrating a willingness to seek feedback and actively work on improving your performance showcases your value to employers. By proactively seeking regular reviews, appraisals, or mentoring sessions with your managers or senior staff, you create opportunities to gain valuable insights into your strengths and areas for development. Additionally, taking advantage of any training, coaching, or education programs offered by your hotel or the industry equips you with new skills and knowledge that you can immediately apply to your role. Embracing a mindset of continuous improvement.

Passion and enthusiasm are essential qualities that set apart a valuable hotel employee. When you genuinely love your job, your hotel, and the industry, it shines through in everything you do. By expressing a genuine interest in the hotel's history, culture, and values, you not only deepen your knowledge but also create meaningful connections with guests and colleagues. Sharing your enthusiasm for the unique offerings of your hotel can enhance the overall guest experience and leave a lasting impression. Furthermore, showing appreciation and recognition for the hard work and achievements of your colleagues fosters a positive and supportive work environment. Celebrating the successes and milestones of your hotel and team .

Knowledge is a superpower. Use every opportunity to join training, to know something new. Do not be afraid of new challenges on the way to new things. It will give practice, experience and confidence.

Learn, learn, learn! This is the greatest lesson I can share because constantly learning and knowing what is happening in the industry can be your superpower. Be curious!

View your product offer through the eyes of a guest. When managing a hotel or accommodation, it's essential to view your product through the lens of your guests. Being deeply involved in the daily operations can sometimes lead to oversight of certain aspects of your service, or things that are out of place. To avoid this, it's helpful to seek fresh perspectives. For example, a respected peer or someone with a keen eye for detail can provide invaluable feedback. Getting candid feedback from a respected peer with critical attention to detail can be incredibly effective in identifying areas that need improvement. Feedback and insights help spot and address blind spots, which can significantly enhancing your guests' experience