Cognigy

📣 BIG NEWS: Cognigy's Agentic AI is here! Meet Cognigy’s Agentic AI – a new generation of autonomous, goal-oriented AI workforce. The AI workforce of the future isn't just coming—it's here NOW. 🔑 Key Features of Agentic AI: Humanlike reasoning: Independently analyzing request and coming up with the best course of action Autonomous decision-making: Dynamically navigating and utilizing tools for successful task completion Collaborative AI: AI Agents can consult with other AI Agents and humans to deliver the most efficient and accurate solutions Hyper-personalization: Integrated memory ensures context-aware and uniquely tailored interactions to each customer Ready to see what’s possible? Watch this video with Cognigy's CEO & Co-Founder, Philipp Heltewig, and see Agentic AI in action! 📅 Join us for the release webinar on November 14th to experience Agentic AI live in action. Register now to secure your spot: https://hubs.la/Q02W7WYd0 #AgenticAI #CustomerExperience #AI #AIAgents #Cognigy #CX #AIWorkforce

Looking back at an unforgettable evening at InsurTech Hub Munich Insurance Innovation Night 2024, it was an honor to present alongside ARAG on the main stage, showcasing how Conversational AI is transforming the insurance industry. A special shoutout to our Founder & COO, Sascha Poggemann, for representing Cognigy at this inspiring event. With over 200 guests, the night brought together leaders, innovators, and visionaries to exchange ideas and explore the future of AI in insurance. A big thank you to InsurTech Hub Munich for organizing such a fantastic experience! #InsurTech #Innovation #ConversationalAI #InsuranceInnovation #CustomerExperience #Leadership

Discover how Agentic AI is shaping the future of conversational automation! 🌟 Sebastian Glock joins CX Today to explore the endless possibilities for CX transformation. Don’t miss the full discussion! 🎤 #CX #AI #ContactCenter #AgenticAI #CustomerExperience

🤖 Agentic AI is here to redefine customer service automation. Adaptive, collaborative, and goal-driven, it delivers real-time personalization and efficiency like never before. 🎥 Missed our webinar? Read the recap or watch it in action on-demand: https://hubs.ly/Q02ZHWSW0 #AgenticAI #CustomerService #ConversationalAI #AIInnovation #CXAutomation

Henkel speaks for Cognigy—our customers on stage demonstrate real-world successes. We were thrilled to present alongside Christian Hohmann, Head of New Technologies (AI) & IT-Management at Henkel, at the CRM & ContactCenter Strategy Days! Christian showcased how Henkel has implemented 25 Cognigy AI Agents across 10 brands in 11 countries, available on 7 channels. 💡Key Takeaway: AI Agents can be brand ambassadors. Henkel is leveraging them to bring customers closer to the brand, providing authentic insights into customer needs. Henkel’s success highlights how AI Agents are transforming the way brands connect with their customers. 🚀 A big thank you to the event organizers Business Factors and Christian for rocking the stage! #AIAgents #CustomerExperience #Cognigy #Henkel #AIInnovation #DigitalTransformation #CRM

💡 What’s the secret to transforming your contact center into a hub for growth and loyalty? In an AI-first world, customer expectations are higher than ever. Boosting acquisition means nothing if your support falls short. Swipe through this carousel to discover how AI-powered solutions are redefining customer interactions—from proactive service to empowering agents for high-impact engagements. 📩 Want to dive deeper? The full article is just a click away—find the link in the comments! 👇 #AIFirst #CustomerExperience #ContactCenters #ProactiveService #DigitalTransformation

🎯 Exploring the possibilities with Cognigy’s Agentic AI! What sets Cognigy’s Agentic AI apart? Opus Research uncovers how it’s revolutionizing enterprise contact centers with cutting-edge personalization, scalability, and efficiency. Curious to see how these innovations are transforming customer experiences? Don’t miss this deep dive! 🔗 Read the full article here: https://hubs.la/Q02ZkDXn0 #ConversationalAI #AgenticAI #CustomerExperience

AI is revolutionizing eCommerce and retail, delivering instant answers in over 100 languages, personalized shopping experiences, and support that never sleeps. 🛒✨ One retailer using AI saw a threefold increase in conversion rates among bot users! By streamlining operations and enhancing customer interactions, AI is setting new standards for efficiency and loyalty. Don't fall behind—discover how leading brands are leveraging AI to stay ahead: https://hubs.la/Q02Z2C2j0 #Cognigy #AIFirst #eCommerce #AIAgents #CustomerExperience

Last night, we brought together brilliant minds at the Michelin-starred Restaurant Showroom in Munich for an unforgettable CXO Dinner. The theme? Harnessing & Scaling the Power of AI in the Enterprise—and the conversations were nothing short of transformative. With insights from innovators like Johannes Richter and Benno Schindler from Allianz Technology and our very own Falko Burmeister, we delved into real-world strategies for launching impactful AI projects, balancing privacy and innovation, and aligning customer experience with operational efficiency. A huge thanks to Kinetic Alliance for curating this incredible evening and to all the attendees for their thought-provoking contributions. Together, we’re shaping the future of AI-powered enterprises. 🚀 #AI #CXODinner #Innovation #Cognigy #KineticAlliance #AllianzTechnology

Our Agentic AI Webinar last week showcased a bold vision for the future of enterprise contact centers—and now it’s your turn to experience it. 🌟 Missed it? Don't worry! Watch the session on-demand to explore how autonomous, goal-oriented AI Agents are redefining customer service with seamless, intelligent support and unmatched efficiency. See everything behind the scenes of Cognigy Agentic AI and how it’s shaping the future of AI-driven customer service. 👉 Watch the full webinar on-demand now: https://hubs.la/Q02YJd3R0 #AgenticAI #Cognigy #CustomerExperience #AITransformation #AIAgents