Miles & More GmbH

From June, we will optimize our Award Flight offer and introduce a new system for calculating mileage values for flights with Austrian Airlines, Lufthansa, Lufthansa City Airlines and Swiss International Air Lines. This is in response to our members' wish for more flexibility when redeeming miles for flights. What does this mean for these airlines? 🔹 More flexibility: Redeeming miles is, in addition to earning miles, also based on the ticket prices of the airlines and vary depending on travelling time and route. Factors such as time of booking, travel class and selected fare determine the final mileage value. This means that members can benefit from particularly favourable mileage values during the low season. 🔹 More fare options: Light, Classic and Flex fares in Europe and additional fares on long-haul routes. 🔹 Improved booking platform: All fare options, mileage and additional services at a glance. 🔹 Improved availability in some cases: The bookability of Award Flights may improve on some routes. Gerald Schloegl, Managing Director of Miles & More GmbH: “The best thing about redeemed miles is what our members can experience with them. We know that redeeming miles for flight tickets is not always easy. This makes it all the more important for us to constantly optimise this offer.” The Award Flight table will remain in force for the other airlines of the Lufthansa Group (ITA Airways, Brussels Airlines, Eurowings and Discover Airlines) as well as for all other Miles & More partner airlines and Star Alliance partners with fixed mileage values until further notice. #MilesAndMore #LoyaltyProgramme #SpendMiles

Imagine being able to organise your working day around your needs and still have time for family, training or personal projects. At Miles & More GmbH, we make this possible! 🚀 With our part-time models, we not only want to offer our employees a better work-life balance but also set an example for a modern and flexible working culture. With models such as MyFriday, we offer a variety of options that are tailored to the different lifestyles of our colleagues. We are proud that 31% of our colleagues already work part-time, allowing them to balance their professional and personal lives. 💙 #MilesAndMore #WorkingAtMilesAndMore #WorkLifeBalance

Miles & More goes Italy! With the integration of ITA Airways into the Lufthansa Group family, our Miles & More members will benefit from even more opportunities to earn miles! ✈ But how exactly can we make sure that our members get the most out of the new partner airline? Stevan Glumac, our Head of Airline Partnerships, plays a key role in implementing new partnerships into our programme. 🤝 So, if you want to know how this works and how members benefit, Stevan is the man! We took the opportunity to catch up with him in our '3 Questions' feature to get his thoughts. Swipe to see his answers! 👉 #MilesAndMore #LoyaltyProgramme #Partnership

Earn Points for Lufthansa Group Frequent Flyer Status - now possible on ITA Airways flights ✨ From now on, Miles & More members can earn not only miles on ITA Airways flights but also Points, Qualifying Points and HON Circle Points to maintain or achieve Lufthansa Group frequent flyer status. By giving our members even more opportunities to reach the next level of status and enjoy the extensive benefits offered by Lufthansa Group and Star Alliance airlines, we make every trip more special and rewarding. 💙 And even more miles on the way: From 1 March to 15 April, all members can benefit from a special mileage welcome bonus when flying with ITA Airways. Regardless of the travel class, the bonuses are as follows: ✈ 2,000 additional miles for two continental flights  ✈ 4,000 additional miles for two intercontinental flights #MilesAndMore #LufthansaGroup #ITAAirways

Our Miles & More app is a true champion in our digital ecosystem! 🏆 It allows our members to track their mileage, unlock new daily offers and increase their balance in an engaging way (shout out to #MyChallenge). We've also built our own payment system with MilesPay – because redeeming miles anywhere? Yes, please!   But great ideas don’t grow in isolation. While Dominik Sommer and his IT team bring deep in-house expertise, we actively collaborate with external partners to spark fresh ideas and drive innovation. Our colleagues at Nagarro are continuously enhancing our app while staying closely connected with the Flutter technology community – the technology that our Miles & More app is built with.   Last week, we were proud to host an event for the local Flutter community at our offices in Frankfurt, bringing together colleagues from our Nagarro development team and other innovators to share insights and push boundaries.   We believe: regular interaction fuels innovation, especially in fast-paced environments. Here’s to the communities that inspire, collaborate, and drive progress! 🚀   #MilesAndMore #CustomerCentricity #Partnership

📺 Want to keep up to date with Miles & More? Our quarterly update video is back with exclusive insights into what's next in the world of travel and loyalty.   In this edition, we celebrate our new airline partner ITA Airways and take a deep dive into our new Award Flight booking platform as our host Bastian Neumann-Semerow breaks down all the features. Also in the spotlight: the next Community Award Flight to Miami and the new Lufthansa Aluminium Collection First Class Edition at Worldshop. 🧳   Why are we sharing these updates? Because innovation and transparency go hand in hand. Keeping our community informed is a key part of strengthening connections and shaping the future of loyalty together. 💡   Click here to see the full video of Q1: https://lnkd.in/e24B2jNN 🎬   #MilesAndMore #MilesAndMoreUpdate #LoyaltyProgramme

Ever wondered what Lufthansa First and Business Class tastes like? Back in 1955, a welcome drink was first served on board of Lufthansa flights – and since February 2024, a new edition of the signature cocktail “Avionic” has been available on long-haul flights.🍹 Now, together with our partners Lufthansa, Munich Airport, T2 Gesellschaft, the lounges, and the Worldshop, we are bringing this exclusive experience from the sky to the ground. As the loyalty programme of Munich Airport, we are hosting a special Avionic tasting from 10 to 23 February at Lufthansa Business Lounge at Gate 28 – offering our members and airport guests a unique opportunity to experience Lufthansa’s premium service before take-off. ✈️ This event highlights how we as a loyalty programme create real value by delivering seamless brand experiences across the entire travel journey as part of our cooperation with Lufthansa and Flughafen München GmbH (FMG) at the airport. Guests will also receive a mileage voucher for the purchase of Avionic in the Worldshop. #MilesAndMore #MunichAirport #Worldshop

Taking pride in what we do means believing in its impact – and that’s why we’ve put ourselves forward for The Bonus Awards 2025 🏆 The awards recognise the best programmes, customer service, the points or miles promotion and the best app in the loyalty industry in Germany, Austria, the Netherlands and Belgium. This year, we have entered in three out of six categories 'Move', 'Finance' and 'Lifestyle' – and you can support us. You have until 23 February to vote for Miles & More. With the support of our community, we can continue to set the standard in customer loyalty and digital innovation: https://lnkd.in/eyTZna7J Now, it’s up to you! We are looking forward to your support. Those who take part in the subsequent survey will also have the chance to win great prizes ✨ #MilesAndMore #BonusAwards2025 

We already shared the exciting news and welcomed ITA Airways to the Lufthansa Group family. Today our journey together with ITA Airways begins. What’s in for Miles & More and Volare members in the coming months? 🌟 As from today, Miles & More members are able to earn and redeem miles on ITA Airways flights and Volare members will be able to earn and redeem their points on Lufthansa, SWISS, Austrian and Brussels Airlines. ✈ Welcome bonus: Miles & More members will earn additional miles on their first flight with ITA Airways with travel dates from 01 March to 15 April. The same promotion applies to Volare members on the first flight operated by Lufthansa, Swiss, Austrian Airlines or Brussels Airlines. ✨ From the start of the 2025 summer timetable, ITA Airways lounges will be open to Lufthansa Group passengers. And also ITA Airways passengers will be able to visit the lounges of the Lufthansa Group and its partners from the end of March. #MilesAndMore #LufthansaGroup #ITAAirways

Ever wondered how the Lufthansa Travel Collection is marketed or who's behind the content of our Worldshop catalogue?   Thomas Lass, Marketing Manager Communication Retail, is responsible for overseeing all retail-related communications, including the production of the Worldshop catalogue - a key source of inspiration for members and prospective new ones. With a customer-centric approach, he and his team focus on understanding products and their development from the members’ perspective.   In our three questions, Thomas explains the importance of collaboration among all retail product experts in order to create effective communication measures. 💙   #MilesAndMore #Marketing #Retail #CustomerCentricity