Darrena Mamm spoke to Matei C. about building relationships with Customer Success Teams, why it is important, and how to enable collaboration. They had a blast! Listen to them talk - very entertaining, very mindful, very demure 😀 Take a look at the insights 👇 and listen in on the podcast episode! At Tech Unicorn Builders we believe in the power of collaboration and enablement - making sure the teams have access to information, understand the direction of the product, can give feedback freely, and co-create all together - is how we build product organizations, not just products 🦄 Matei C. is a great product professional, currently building ProdCamp and we love it!
ProdCamp Turns SaaS User Feedback Into Revenue and Impact | Host of Excuse My SaaS | Product Ambulance Community Founding Member | VP of Sales, Operating Partner |
In our latest ProdCamp podcast episode, I got into a fun and captivating chat with Darrena Mamm, the incredible co-founder of Tech Unicorn Builders. With over a decade of experience building B2B SaaS products, Darrena brings a wealth of practical insights and fun anecdotes to the table! To answer some juicy questions like: ▶️ How can Product and CS teams create a love story for the ages? 💕 (Hint: It involves building bridges and opening doors!) ▶️ What's the secret sauce for turning customer feedback into product gold? 🥇 (Spoiler: It's all about enablement!) ▶️ Why should Product folks crash CS events (and vice versa)? 🕵️♀️ (Trust us, it's not just for the free breakfast!) Darrena explains her mindset and approach in a way that'll make you go "Aha!". She shares practical tips you can implement right away—sprinkled with entertaining stories from her own experience. This 45-minute episode is both fun and packed with actionable advice! Give it a listen and let us know what you think! (Link to the full episode in the comments) 🎧 ____________________ I'm Matei Culcer, co-founder of ProdCamp (that EU-based User Feedback Platform you've been hearing about), and co-organizer of Product Ambulance, where product pros come for group therapy... heu I mean, curated safe discussions. My mission? Making product peoples' lives easier and their impact bigger. Like and share to support us! :) #Productmanagement #Customersuccess #Podcast