Sunotel Aston

Sunotel Aston Bewertungen

Sunotel Aston

C/ de París, 101, 107, Barcelona, Catalonia, 08029, SpainHoteldetails anzeigen
Sunotel Aston
Sunotel AstonSunotel AstonSunotel Aston
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

3.8/5
Gut
78 Bewertungen
Verifizierte Bewertungen
Lage3.8
Ausstattung3.7
Service3.8
Sauberkeit3.7
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Alle Bewertungen(78)
Positive Bewertungen(35)
Bewertungen mit Fotos/Video(9)
Negative Bewertungen(15)
Tim Matthias
Economy Zimmer
Aufenthalt im Dez. 2022
Single
5 Bewertungen
4.0/5
Sehr gut
Gepostet am 6. Febr. 2023
Das Hotel erweckt einen gehobenen Eindruck, aber leider war mein Zimmer in keinem guten Zustand. Im Fensterbereich gab es Schimmel hinter dem Vorhang.
Севинч
Economy Zimmer
Aufenthalt im März 2024
Familie
1 Bewertungen
4.2/5
Sehr gut
Gepostet am 13. Apr. 2024
Das Hotel ist sehr gut. Alle Mitarbeiter an der Rezeption sind sehr freundlich. Das Zimmer verfügt über alle Annehmlichkeiten, ist sauber und komfortabel. Sie haben jeden Tag gereinigt und die Handtücher gewechselt. Die Lage des Hotels ist sehr gut, nah am Zentrum und alle notwendigen Einrichtungen sind in der Nähe. Der Nachteil war, dass die Schranktür in unserem Zimmer kaputt war; sie ließ sich einfach nicht öffnen. Wir haben sie gebeten, das Problem zu beheben. Sie sagten, sie würden es morgen beheben, aber sie haben es nicht behoben. Das Zimmer wurde nur einmal mit Wasser versorgt. Bei der Buchung wurde angegeben, dass es eine Heizung im Zimmer geben würde, diese gab es aber nicht. Es gab keine Hausschuhe und der Boden war sehr kalt.
OriginaltextÜbersetzt von Google
Gastnutzer
Economy Zimmer
Aufenthalt im März 2024
Single
1 Bewertungen
3.7/5
Gepostet am 3. Mai 2024
Die Einrichtung ähnelt der eines alten Motels, aber das Personal ist freundlich und man kann leicht mit der Umgebung in Kontakt treten.
OriginaltextÜbersetzt von Google
Gastnutzer
Economy Zimmer
Aufenthalt im Nov. 2023
Familie
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 22. Dez. 2023
Es gibt keine Klimaanlage in den Zimmern, daher ist es für diesen Zeitraum (Dezember) auf jeden Fall sehr, sehr heiß.  Whirlpool und Schwimmbad sind in diesem Zeitraum (Dezember) nicht zugänglich. Personal, sehr freundlich und aufmerksam und geht auf Wünsche ein. Sehr freundliche und einladende Halle. Insgesamt zufrieden. 
OriginaltextÜbersetzt von Google
MAO
Economy Zimmer
Aufenthalt im Dez. 2023
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 4. Jan. 2024
Es lag in der Nähe des Casinos und war einfach zu benutzen! Es war wunderschön!
OriginaltextÜbersetzt von Google
Gastnutzer
Economy Zimmer
Aufenthalt im März 2023
Pärchen
1 Bewertungen
3.2/5
Gepostet am 15. Apr. 2023
Die Zimmer sind sehr einfach – es gibt nicht einmal Tee-/Kaffeezubereitungsmöglichkeiten und die Betten/Kissen sind billig und nicht besonders bequem. Das Frühstück war sein Geld wert und bot eine tolle Auswahl. Eine der Rezeptionistinnen war bei Fragen sehr hilfsbereit und hilfsbereit – die andere nicht so sehr! Das Parken ist mit 23 € pro Tag ein gutes Preis-Leistungs-Verhältnis.
OriginaltextÜbersetzt von Google
JohnO
Aufenthalt im Apr. 2022
Pärchen
106 Bewertungen
4.2/5
Sehr gut
Gepostet am 18. Mai 2022
Die Lage des Hotels war wirklich gut. Nicht weit von den wichtigsten touristischen Attraktionen entfernt.
OriginaltextÜbersetzt von Google
Gastnutzer
Economy Zimmer
Aufenthalt im Apr. 2022
Pärchen
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 14. Mai 2022
Super gut gefunden
OriginaltextÜbersetzt von Google
Will
Economy Zimmer
Aufenthalt im März 2024
Pärchen
1 Bewertungen
3.5/5
Gepostet am 13. Apr. 2024
I stayed at different hotels all over the world including Asia, Australia, Europe and South America. This was the first time I opened the hot water from a hotel and it appeared brownish @@! It took an hour flushing to turn back transparent.
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Anonymer Benutzer
Economy Zimmer
Aufenthalt im Okt. 2022
Business
6 Bewertungen
4.5/5
Großartig
Gepostet am 20. Nov. 2022
Repetiria
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Gastnutzer
Aufenthalt im Dez. 2024
Anderes
2.0/5
Gepostet am 4. Jan. 2025
The best: the staff and the ubication. We needed a change of room, they made it easy and were willing to help. The rooms are small, uncomfortable and dark, and there are no plugs. The bed and pillows are uncomfortable as hell. The towels were decent many years ago, today they are thin and rough and they barely dry anything. The bathtub floor is slippery and dangerous, since there is no grip in there. There is just one plug in the bathroom, up there near the roof, where you cannot plug anything. This is not a 3 star hotel, it barely reaches 2 stars.
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Gastnutzer
Aufenthalt im Nov. 2024
Pärchen
3.0/5
Gepostet am 19. Dez. 2024
During the time I was staying, there was renovation work going on and there was a lot of noise. I spoke to the receptionist (whose name was Princesa) and arranged to go to another branch of this hotel, (Sunotel club central) which is a four-star hotel. Thank you to Princesa, she is really kind, attentive and extremely lovely girl. Princesa even arranged a taxi so that we could move around easily.
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mikeeR5144SB
Aufenthalt im Nov. 2024
Familie
5.0/5
Hervorragend
Gepostet am 11. Dez. 2024
We had such a wonderful experience! All the staff were incredibly friendly, especially Ms. Marilou, the supervisor. She was so nice and accommodating! I loved that they changed our towels and cleaned our room every day – it made our stay comfortable. The breakfast was good! For just 12.5 euros, there were so many options to choose from. I would recommend this place to anyone looking for a great stay!
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Antwort der Unterkunft: Dear Mike, Thank you so much for your amazing review! We're thrilled to hear you had such a wonderful experience with us. It's fantastic to know that our team, especially Ms. Marilou, made your stay even more special with her kindness and attentiveness. We're glad you enjoyed the daily room cleaning and towel service—it’s great to know it added to your comfort. Also, thank you for highlighting our breakfast options; we aim to offer variety and quality at a reasonable price. We truly appreciate your recommendation and look forward to welcoming you back anytime! Albert Lopez Hotel Manager
Marc S
Aufenthalt im Aug. 2024
Pärchen
2.0/5
Gepostet am 20. Sept. 2024
The only reason its not a 1 star is the staff was very friendly and nice Day 1 our room was beside the elevator , you could hear and feel everything , the bed was and old mattress with no topper so you felt all the springs . If you moved a bit it felt like you would fall as it was very unstable . The showers were so dangerous the water temp would fluctuate pn its own from scolding hot to ice bath making it impossible to shower. They were able to change our room and it wasn't much better . The rooms wall are so thin you hear everything in the halls and rooms beside you . The bed was a bit better but heres the fun part , the shower was loaded with black mold , the corners the tiles the ceiling all of it it was inhabitable .The shower temp was not as bad but still had moments of boiling water . All the baseboards were just so water logged , the ac was broken and stuck on its coldest temp . All in all we would never recommend to stay there after night 2 we developed a cough and since leaving have started to feel better Pictures also make it look much bigger , everything is much smaller
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Antwort der Unterkunft: Dear Marc, Thank you for your feedback. We're very sorry to hear that your experience didn't meet your expectations despite our staff’s efforts. We sincerely apologize for the issues you encountered, especially with the rooms, showers, and overall comfort. Rest assured, your concerns will be addressed immediately. We're continuously working on improving our facilities, and we appreciate your comments to help us do better. We hope to have the opportunity to improve your impression if you choose to visit us again in the future. Best Regards, Albert López Hotel Manager
Gastnutzer
Aufenthalt im Febr. 2024
Anderes
1.0/5
Gepostet am 1. März 2024
Absolutely disgusting. Bathrooms full of mould, filth and nothing like what you see on the pictures. They clearly don’t have a clue when it comes to hygiene by allowing the shower head to clog up with that much limescale the water struggles to come out. Hotel is falling apart round the communal areas with wallpaper falling off the walls and fire hoses falling out the walls. Director takes no responsibility for his hotel after emailing me explaining how our comfort and satisfaction is his utmost priority however won’t do a thing for you except out a cheap €5.00 bottle of wine in your room. Moved us rooms and all you could smell was pure sewage that made us sick most days in a hot room. Internet is rubbish, staff can’t make a decision and all in all I would strongly recommend you find a different hotel. Even the most basic hotels have a standardised cleaning routine that this place clearly missed.
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Antwort der Unterkunft: Dear Mr. Stewart, Once again, we appreciate your stay at our hotel. As informed during your stay, cleanliness is one of the fundamental aspects in our standards, as we consider it essential for our guests' comfort. This is reflected in the positive comments we receive both onsite and online. We regret that your room was not in optimal condition upon arrival, and we promptly communicated this to you, offering a room upgrade to a higher category. We also regret that the complimentary wine offered did not meet your price expectations; it was intended as a gesture of goodwill. Regarding your comment about the fire hoses, please be informed that they are newly installed and currently under construction to comply with the latest fire safety regulations, which is a top priority for us. Our technical team has reviewed the wifi network, and it is functioning correctly. We have not received any complaints during your stay, and we have two fiber lines to ensure wifi coverage for our guests. Demanding a refund in exchange for not posting negative reviews online is unprofessional, especially coming from someone representing themselves as a hotel manager. Leaving without settling the outstanding bill is also not an elegant approach, as you have done. Once again, we thank you for your stay. Best regards, Albert Lopez Hotel Manager
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