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Bengtsson
Gartenblick Zimmer mit einem Kingsize-Bett
Aufenthalt im Aug. 2024
Business
10 Bewertungen
2.0/5
Gepostet am 26. Sept. 2024
The hotel was in bad condition due lack of maintenance. First they try to give me a room in bad condition, but realized that it was to bad. The swimming pool also in bad condition. A lot of mosquitoes in the room. The didn’t clean up at breakfast restaurant. Decided to go for other hotel after one night.
Übersetzen
Antwort der Unterkunft: 尊敬的客人,非常感謝您對我們酒店的反饋。我們非常重視您的意見和建議,對於您在入住期間遇到的問題,我們深表歉意。我們非常抱歉給您帶來了不便,這主要是由於我們酒店自身的原因,我們沒有做好維護和保養工作。我們已經對此進行了深刻反思,並採取了一系列措施來改進我們的服務質量。針對您提到的房間問題和游泳池問題,我們已經對所有房間和游泳池進行了全面檢查和維護,確保所有設施都處於良好的狀態。同時,我們也加強了蚊蟲防治工作,確保客人的住宿環境更加舒適和安全。對於您提到的早餐餐廳清潔問題,我們也已經採取了相應的措施,加強了清潔和衞生管理,確保客人可以在一個乾淨、整潔的環境中享用美食。最後,我們再次向您表示誠摯的歉意,並保證我們將繼續努力提高服務質量,為客人提供更好的住宿體驗。如果您有任何其他問題或需求,請隨時聯繫我們的工作人員,我們將竭誠為您服務。
Shane
Gartenblick Zimmer mit einem Kingsize-Bett
Aufenthalt im Juni 2024
Single
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Juli 2024
Let me start by saying I checked in for 1 night and after breakfast decided to stay for a further 3 nights! From the moment you enter the amazing foyer you get the sense this hotel is going to impress and it does. The rooms while not enormous (I stayed in a king river view room) are really spacious and the bathroom is excellent including both a tub and powerful shower. I had a really deep and relaxing sleep and woke refreshed. The room lighting is even really soothing as is the colour scheme. The view from the balcony is beautiful looking over the lush gardens onto the river and hills in the distance. And then there was breakfast- a huge range of western and local foods in the salubrious dining room reminded me of when a hotel stay was almost an event (before a lifetime of traveling made them just a necessity). I can’t wait to try out the pools over the coming days and I’m sure the remaining nights will be as restful as the first. Highly recommended.
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6/7
Antwort der Unterkunft: Dear guests, thank you for your support and recognition of the hotel, which makes us more motivated to bring guests a more colorful stay experience, to provide each guest with elaborate and elegant service is our purpose, we will continue to work hard, looking forward to your visit again!
Kong Seng
Garden View Twin Room With Private Balcony And Chaise Longue
Aufenthalt im Okt. 2024
Business
2 Bewertungen
4.7/5
Wunderbar
Gepostet am 25. Nov. 2024
Overall this hotel is clean and cozy, and staffs are friendly. Breakfast food is tasty and variety choices. Will recommend others.
Übersetzen
Antwort der Unterkunft: Dear guests, thank you for your support and recognition of the hotel, which makes us more motivated to bring guests a more colorful stay experience, to provide each guest with elaborate and elegant service is our purpose, we will continue to work hard, looking forward to your visit again!
R.GoSC
Garden View Twin Room With Private Balcony And Chaise Longue
Aufenthalt im Dez. 2023
Familie
25 Bewertungen
4.5/5
Großartig
Gepostet am 16. Jan. 2024
A Resort theme hotel with relaxing ambience surrounding and close to Wanda mall accessible by a link passageway. Good ambience in the room and wide variety of breakfast spread for the stay ! Enjoyable and comfortable stay ! Great experience ☝️
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for your support and recognition of the hotel, which makes us more motivated to bring guests a more colorful stay experience, to provide each guest with elaborate and elegant service is our purpose, we will continue to work hard, looking forward to your visit again!
Lakeea
Gartenblick Zimmer mit einem Kingsize-Bett
Aufenthalt im März 2024
Business
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 11. Mai 2024
My first trip to China led me to the WANDA Realm Hotel, chosen amidst uncertainty. The hotel is amazing, Its prime location adjacent to a mall made shopping a breeze. The spacious, clean room and delightful Western breakfast added to the experience. Although I didn't capture any photos, I'd eagerly return for business or leisure. Overall, the experience, location, room quality, and staff were exceptional. I would definitely recommend anyone to stay at this hotel.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for your support and recognition of the hotel, which makes us more motivated to bring guests a more colorful stay experience, to provide each guest with elaborate and elegant service is our purpose, we will continue to work hard, looking forward to your visit again!
Zeeinchina
Zimmer, Flussblick, Stadtblick und Nachtausblick (Queensize-Bett) (Balkon)
Aufenthalt im Aug. 2023
Pärchen
37 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Nov. 2023
We visited my wife's family in Nanning. Hotel was great. Disappointed that the spa advertised wasn't opened. Breakfast was great with a good variety. Will definitely book again when we visit Nanning ✊
Übersetzen
Antwort der Unterkunft: Dear guests, thank you for your support and recognition of the hotel, which makes us more motivated to bring guests a more colorful stay experience, to provide each guest with elaborate and elegant service is our purpose, we will continue to work hard, looking forward to your visit again!
Gastnutzer
Executive Prime River-View Double Bed Room With Private Balcony & Chaise Longue & City Nightscape
Aufenthalt im Apr. 2022
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 25. Mai 2022
Being a foreigner in China it's always difficult when it comes to check-in, however the staff was friendly and patient in helping us. The hotel it self is beautiful and the different services were amazing. The room service was quick and delicious and so was the breakfast selection. When the trip ended We were sad to go since we had such a great time, rooms are spectacular and the surrounding area offers lots to do. Would 100% recommend to other and go again.
Übersetzen
Antwort der Unterkunft: Dear Guest, We're glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us. Happy exploring!Best Regards,
Gastnutzer
Garden View Twin Room With Private Balcony And Chaise Longue
Aufenthalt im Aug. 2022
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 24. Sept. 2022
Elena is so good for service
Übersetzen
Antwort der Unterkunft: 能夠為您提供優質的入住體驗是我們的榮幸。感謝您的反饋以及對酒店地理位置和施設的認可和支持。酒店距離方特東盟神畫僅需約五分鐘車程,位於萬達茂一號門旁,吃喝玩樂一站式體驗。酒店每間客房均配備私密觀景陽台,可欣賞邕江美景。我們會繼續努力,真誠期待您的再次光臨
Gastnutzer
Gartenblick Zimmer mit einem Kingsize-Bett
Aufenthalt im Mai 2022
Single
4 Bewertungen
4.0/5
Sehr gut
Gepostet am 2. Juli 2022
Good enjoyed
Übersetzen
Antwort der Unterkunft: 很高興陪伴您度過了愉快的酒店時光!您對酒店的(一如既往的)支持和認可給予我們極大的鼓勵。我們期待為您創造下一次的精彩旅行!
Antwort der Unterkunft: 親愛的客人,首先,非常感謝您對我們酒店的反饋,您的意見對我們來説非常寶貴。對於您在點評中提到的衞生問題,我們深感抱歉,這絕對不是我們希望提供給您的體驗。我們深知五星級的標準遠未達到您的期望,對此我們深感愧疚。關於您提到的地墊灰塵問題,這確實是我們清潔工作的疏忽。我們瞭解到您和您的家人因此受到了不便,對此我們表示誠摯的歉意。我們已立即對清潔流程進行了審查,並加強了對客房清潔的監督,確保每位入住的客人都能享受到乾淨整潔的環境。至於早餐的問題,我們承認我們的早餐選擇可能沒有滿足您的口味。我們已經與廚房團隊進行了溝通,並計劃增加更多樣化的早餐選項,以更好地滿足不同客人的需求。關於服務方面,我們深感遺憾,您在酒店遇到的員工似乎沒有展現出應有的專業態度。我們已經對全體員工進行了服務態度的培訓,並確保每位員工都清楚自己的職責,以提供更加周到的服務。對於您提前退房的決定,我們非常理解您的失望,並對此表示遺憾。再次感謝您的反饋,我們承諾會持續改進,以提供更好的住宿體驗。希望未來有機會再次為您服務,並讓您感受到我們酒店的真誠與改變。如果您有任何疑問或需要進一步的幫助,請隨時與我們聯繫。衷心感謝您的理解與支持
Anonymer Benutzer
Garden View Twin Room With Private Balcony And Chaise Longue
Antwort der Unterkunft: 親愛的賓客,您好!感謝您選擇南寧富力萬達嘉華酒店並在此分享您的入住體驗。我們已將您的點評分享給酒店相關的部門和同事,相信大家看到後一定會萬分感激,感謝您的鼓勵。正是用心的關懷,使得眾多客人選擇下榻我們的酒店。我們將在此等候,期待再次為您提供完美的入住體驗。謝謝!
Gastnutzer
Garden View Twin Room With Private Balcony And Chaise Longue
Antwort der Unterkunft: 親愛的賓客,您好!感謝您選擇南寧富力萬達嘉華酒店並在此分享您的入住體驗。我們已將您的點評分享給酒店相關的部門和同事,相信大家看到後一定會萬分感激,感謝您的鼓勵。正是用心的關懷,使得眾多客人選擇下榻我們的酒店。我們將在此等候,期待再次為您提供完美的入住體驗。謝謝!
Antwort der Unterkunft: 親愛的賓客,您好!感謝您選擇南寧富力萬達嘉華酒店並在此分享您的入住體驗。我們已將您的點評分享給酒店相關的部門和同事,相信大家看到後一定會萬分感激,感謝您的鼓勵。正是用心的關懷,使得眾多客人選擇下榻我們的酒店。我們將在此等候,期待再次為您提供完美的入住體驗。謝謝!