Frequently Asked Questions

At Metro Discount Codes, we work with hundreds of the UK’s most popular shops, bringing the latest discount codes directly to you, all in one place. We have thousands of offers waiting to help save you money on your order, and they are all hand-picked and tested by our team of experts. Let us be your trusted shopping companions, ensuring you rarely have to pay full price for your favourite purchases!

Discount codes are also known as promo codes, codes, coupons and voucher codes. They all give you a handy discount on your online purchases, saving you money.

We have free delivery codes, discounts that give you a percentage off your order total, 2-for-1 codes, vouchers that nab you a free gift when you spend a certain amount, and many more. They are valid for just about everybody, with some specialised offers for demographics including students, key workers and seniors.

Not only that, but you can check out information about the retailer, and helpful saving tips, tailored for each shop!

• Once you have added your items to the basket and begun the checkout process, you will notice a discount code box or a prompt asking if you have a discount code.
• You can now copy and paste the discount code and apply it to your total basket. Right-click on your mouse and select ‘copy’ from the menu. Hit Ctrl+C on a PC or Command-C on a Mac to copy the code.
• If you notice the code does not work, double-check the code is correct, it is up-to-date, or check the terms and conditions.
• If the transaction is completed before adding the code, it cannot be applied afterwards.

All of our discount codes are hand-picked and tested by us. Our dedicated team works around the clock, scouring tasty deals and vouchers to help save you money and get you the best bargain possible.

If a discount code is marked as exclusive, that means you won’t be able to find it anywhere else - just on our Metro page. If it is marked as verified, that means we have tested it, and you can be certain it works.

If you head to the ‘best shops’ section at the top of the page, you can see a handy list of the most popular retailers we represent.

It varies depending on the voucher and retailer, but usually, you can expect to save between 5. Not bad, right?

In the unlikely event that one of our vouchers doesn’t work at checkout, please take a look at the terms and conditions. It might be that the offer is only valid when you spend a certain amount, or for new customers. If you’ve double-checked and the code is still not working, please head to the ‘contact us’ page to send us a message, and we will look into it for you.

Yes! Plenty of the hundreds of trusted retailers we work with offer a student discount. Simply head to the Metro Discount Code page of your chosen shop, and you’ll find the student discount listed there in one of the vouchers. All you’ll need to do is verify your student status. If they don’t offer a student discount, you will probably be able to find another promo code to use instead!

Absolutely - to say thank you for your valuable work, lots of the shops on our discount code pages offer a special little something for key workers, including those who work for the NHS. Head to the Metro Discount Code page of the retailer you’re shopping at, and you’ll see any NHS discounts listed there. You’ll just need to verify your status with a Blue Light Card. If they don’t offer a specific NHS key worker discount, take your pick from any one of the handy offers on the page.

We offer free gift cards when you purchase from selected retailers and stores via our website. You first have to register successfully with a valid email address and make the transaction via our website, whilst ensuring the terms and conditions are met. The terms and conditions for each reward are found and visible under the title of the offer, and before you register for the reward.

Our terms and conditions that apply to all rewards are as follows:

1. In order to receive the gift card, your basket total must meet the minimum spend before VAT.
2. Other cashback and discount codes that are not promoted on discountcode.metro.co.uk cannot be used in relation to this offer.
3. In order to be eligible for the gift card, a purchase must be completed online via discountcode.metro.co.uk using the link provided.
4. If you click out and follow other links or websites after discountcode.metro.co.uk and before making your online purchase, the gift card will be invalid.
5. Transactions completed over the phone are invalid.
6. The transaction has to be completed during the promotional period online.
7. Transactions will be invalid once they are cancelled or returned, and a Gift Card will not be issued.
8. You are notified of any status changes to the email address used to register with discountcode.metro.co.uk, provided the terms and conditions are met.
9. One gift card is issued per person and available per valid transaction.
10. The transaction must be completed in Pound Sterling (GBP).

1. Click on the reward offer.
2. Insert a valid email address on the reward registration form.
3. Complete your purchase immediately after registering.
4. OR click on "get reward" on your registration email to complete a purchase.

After registering for the reward, you will receive three update emails before potentially receiving a gift card:

1. A confirmation email of your registration. We have registered your email address and if you haven’t already completed your purchase, you can click on the “get reward” button and go on the retailer's website to complete the purchase.
2. A verification email of purchase. This email confirms that your purchase has been successful and has been tracked, and the brand is currently verifying whether you have met the terms and conditions and reached the minimum basket value before VAT.
3. The final email with the gift card. Congratulations! You will receive it in your inbox if you have met all the terms and conditions. Please check your spam folders too.
4. If the gift card is not opened within 90 days of receiving the email, it will expire and cannot be issued again. Once opened, you can use the gift card whenever you want!

Sometimes we are not notified about your transaction because it was not successfully completed via our website.

For example:

1. You did not click on "get reward" on your confirmation email to complete the transaction.
2. You clicked out of the retailer's website onto another site before completing the transaction
3. Cookies were disabled on the browser.
4. Adblocker was turned on.
5. Another code or discount was applied.
6. Another email address was used at any point in the transaction.

This process can take between 1–4 months, depending on the retailers' cancellation and refund policy. However, the waiting time can be found in the terms and conditions, which we highly advise you to read before completing your purchase. Examples of previous waiting times:

• Travel (e.g. booking.com, Travelodge) - Depends on travel date & cancellation policy.
• Retail (e.g. Debenhams, Argos, Missguided) – 30 business days.
• Utility (e.g. Vodafone, O2, BT Broadband) – 60-120 business days.

Your reward will be an e-gift card, and you will need to copy and paste the gift card number before you enter your payment details in the gift card section during checkout. If the gift card is not opened within 90 days of receiving the confirmation email, it will expire, and you will not be able to use it.

Example: How to redeem an Amazon gift card.

1. Go to the ‘my account’ section.
2. Click on ‘apply a gift card to your account’.
3. Enter your gift code number, and then tap ‘redeem’.