DigitalGuest

Ready for some BIG NEWS? DigitalGuest becomes the Preferred Guest Experience Platform Partner for Small Luxury Hotels of the World™ in EMEA 🥳 With a portfolio of over 600 independent luxury boutique hotels known for exceptional service, each property offers a unique and intimate guest experience in a characterful space - and we’re thrilled to be able to support them in creating an equally unique experience digitally. Richard Hyde, Chief Operating Officer, Small Luxury Hotels of the World, said: “We are committed to seeking out the best partners who share our vision for exceptional hospitality, and DigitalGuest perfectly embodies this.  We’re proud to partner with them to bring their innovative platform to our valued hotels and guests, ensuring effortless stays at their fingertips.” Through this new partnership, SLH hotels seamlessly extend their unique branding and identity into the digital side of the guest journey, especially by showcasing and offering their best features, from elegant spas to world-class dining, both before and during the stay ✨ We are delighted to work with Small Luxury Hotels of the World to offer guests unforgettable experiences. Cheers to a valuable and strong partnership 🥂 #partnership #hospitality #guestexperience #slh #digitalguest

Digital Star of the ‘Week’: Introducing Mathias, one of our Customer Success Managers ⭐️ Mathias's journey with DigitalGuest started 1.5 years ago as an intern. By the time he completed his Service and Experience Management studies, he had become an indispensable part of our team. He officially took on his full-time role in July 2024. He often says the best part of his job is the people, and frankly, we think they'd say the same about him ✨ He greatly blends professionalism with a personal touch. He finds great joy in collaborating with both passionate colleagues and clients to ensure that everyone gets the maximum benefit from our services. Out of office, Mathias is also(surprise) a people person who is likely to be found enjoying quality time with family and friends. Thank you for being you, Mathias, a warm, caring, and curious colleague 💙 #employee #hospitality #customersucces #digitalguest

We’re thrilled to welcome Hildebrandt Hammer and their three hotels, Ascot Hotel, Wide Hotel, Hypernym Hotel & Suites. An exclusive collection of luxury hotels in Copenhagen offers unique and personalized experiences 🇩🇰 In addition to a beautiful digital guest directory filled with valuable information, they will communicate with their guests through an automated flow, ensuring everyone is well-informed. Naturally, everything will be fully personalized for the guests, regardless of which hotel they are staying at 🎯 We’re excited to have you, Kirsten, Amalie, and the rest of the team on board. We are confident that this project will be successful, and we can’t wait to see it in the hands of Hildebrandt Hammer’s guests 💙 #hospitality #hoteltech #digitalexperiences #personalization

Hejsan from Jesper in Sweden 🇸🇪 Earlier this week, Jesper went to Stockholm for a couple of days, and he didn't waste one minute. Along the way, he met with Alexandra from our valued partner, First Hotels, signed a contract with Sasha from Queens Hotel (more on that coming soon), and had a second meeting with one of Sweden’s largest hotel chains. Colleagues in the HQ office are exhausted just looking at his calendar, as he’s been a busy bee during his visit 🐝 So many exciting things are happening these days, and we’re eager to see where 2025 will take us. So stay tuned 👏 #hospitality #hoteltech #digitalguest #guestexperiences

Janne on the road 🚗🇫🇮 Yes, we’re bringing this little series with us into 2025. For three days, he has been traveling around mid-Finland, visiting some of our lovely customers, such as Spa Hotel Kunnonpaikka, Spa Hotel Runni, and Hostel Cafe Huvila, and meeting some new hoteliers, of course. If you own a hotel in Finland and want a platform to modernize your guest journey, send Janne a message. We’re pretty sure he’ll pass you by next time. A big thanks to Janne for all the great energy and for representing us so well! 🙌 #hoteltech #hospitality #digitalguest

Well, we know Chat GPT isn't always 100% correct, but… in this case, we’re pretty confident it’s onto something right! And to be honest, we wholeheartedly agree 🤩✨ Also, considering that Chat GPT bases its answers on user information and internet data, we’re very happy to read this. #chatgpt #hospitality #hoteltech

Hi from London 🇬🇧 Our Market Manager, Janne, is currently in London, having a great time meeting new potential hoteliers, catching up and taking in some of the city’s charm. A big thank you to Jad from Andaz London Liverpool Street for a great talk! And hey, if you are located in the UK and want to know more about how DigitalGuest can benefit your hotel, then reach out to Janne. He will be back in March/April ✨ See you next time 👋 #hospitality #londonhotels #hoteltech

Can you go live with DigitalGuest in only 1 week? YES!    A big welcome to Storsätra Fjällhotell i Grövelsjön - a classic mountain hotel where you eat good food, stay comfortably and enjoy magnificent nature right outside the door in Sweden 🇸🇪 Through an automatic communication flow, every guest now receives all the essential information effortlessly - covering everything from day-to-day practicalities to inspiring activities available in the area 📲 In the digital guest directory, guests can access today’s menu, explore ski trails, follow sauna instructions, review the pet policy, and more - conveniently available in their pocket. We’re excited about this partnership with you, Andreas. It's so lovely to see the fantastic work you have already done with the platform. A warm welcome 💙 #hospitality #hoteltech #digitalguest #guestexperience

🌹 Ready to make this Valentine's Day unforgettable for your guests and profitable for your hotel? Our latest blog post dives into innovative upselling strategies tailored for the season of love 💕 Discover how to enhance guest satisfaction and boost your revenue, whether it's romantic room upgrades, unique dining experiences, or personalized packages. You don’t want to miss the opportunity to turn every stay into a special occasion. Find the link in the comment 👇 #hospitality #hoteltech #guestsatisfaction #valentine

Nothing beats kicking off a new year with a commercial team gathering 💫 This was us yesterday - we had the chance to spend a whole day with everyone in the office for a few days. It’s always a highlight when we can all meet up from different countries to bring the team closer and share motivation and goals. But also find time to play a table tennis tournament and eat pizza 🍕 At the start of a new year, there’s a certain magic in the air, filled with brainstorming sessions and dreaming big about what 2025 might bring. And now we’re charged up and excited about what’s ahead. A huge thanks to the team for sharing and engaging 💙 #commercial #team #hospitality #hoteltech #motivation