Nano Logistics Egypt

To apply for this job email your details to info@nlegypt.com

Job Function: Senior Operation Executive Office Location: Alexandria (ALY) Start Date: 01/11/2024 Nano Logistics Egypt is a supply chain solution. The company combines its core products of Ocean Freight, Air Freight, and Road freight with expertise in refrigerated containers. We are looking to hire a senior operations executive. The primary function of the role is to implement a strategy for Export business development and operations in line with the overall company strategy and policies for the ocean field. To develop, and maintain profitable operations and to execute the Export Ocean freight Jobs. To serve as a point of contact for the customer and documentation processing staff, ensuring operational excellence, high productivity, and customer satisfaction We offer At Nano Logistic Egypt, you’ll be part of a team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits to clothes, electronics, and cars! No matter our role in the company, our end goal is to simplify the lives of our customers. This is done through seamless processes, ease of business, and great operation and customer service! Our diverse team of passionate and dedicated colleagues is empowered and supported to grow by their leaders. We all have our customers in mind, in every action of our daily work lives, and this is truly the key to reaching our target! Key Responsibilities Receive and validate customer's order. Issue shipment handling instructions to Document Processing staff Arrange for pick-up/transfer of cargo. Answer all customer inquiries in accordance with the Customer Service Policy standards Further, increase customer satisfaction and business share through proactive and regular contact. Establish customer communication preferences, i.e., phone, e-mail, fax, or visit. Handle and manage all customer contact at the file level regarding exceptions Provide accurate job cost forecast. Assist Sales in compiling quotes by providing rates, tariffs, etc. Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations Other duties, as requested.           We are looking for. Alexandria residences Experience of 3 to 4 years in the shipping field. An energetic candidate who will grow along with the company. possess demonstrated skills such as communication skills, i.e., verbal, written, and English proficiency. Advanced Microsoft Office software skills (Excel, PowerPoint) for reports and presentations Great analytical skillset, challenger mindset, high drive, and focus on personal development. Strong sense of urgency and drive to deliver quality in your work—all at the same time. Stakeholder management Ability to handle change, be energetic, passionate, and fast to learn new things. Ability to work under pressure and stay organized with the ability to prioritize. Degree qualified.