If you don’t receive an acknowledgment within 24 hours, please resubmit this form again from a different browser or computing platform. You can also email us after 24 hours to ask about the status of your submission. (Please check your spam folder before you do; sometimes our responses will go there.)

Unfortunately, we can not accept cases by email. All help requests need to be submitted through this form.

Please note: We advocate all our cases online only. If we are able to help, we will ask you to forward your correspondence with the company by email.

Here are some frequently asked questions about our advocacy.