A continuación, te explicamos cómo puedes desarrollar atributos clave para un profesional resiliente en la comunicación interpersonal.

l'écoute reste primordiale pour déceler le besoin de l'interlocuteur, il faut être attentif et suffisant patient, laisser le temps à l'interlocuteur d'expliquer ses difficultés, ses attentes souvent sa vision. on pourra par la suite, l'accompagner suivant les signaux observés dans la recherche de la solution la plus adaptée.

Desenvolver atributos-chave para ser um profissional resiliente na Comunicação Interpessoal envolve aprimorar habilidades como empatia, escuta ativa, e clareza na comunicação. Pratique a auto-reflexão para entender suas emoções e como elas afetam suas interações. Aprenda a lidar com críticas construtivas e conflitos de maneira positiva. Invista em autoconfiança e flexibilidade para se adaptar a diversas situações e pessoas.

Practice mindfulness: Pay close attention to the speaker, both verbally and nonverbally. Minimize interruptions: Give the speaker your full attention and avoid interrupting with your own thoughts or questions. Show empathy: Use nonverbal cues like nodding and eye contact to show you're engaged. Ask clarifying questions: Ensure you understand the speaker's message by asking thoughtful questions

I believe active listening is all about giving my undivided attention to the speaker. I always have a notepad handy to jot down my queries and concerns to ensure important aspects aren't overlooked. In a 1-on-1, non-verbal affirmations like nodding, and using conversation fillers ensure better engagement. I prefer asking open-ended questions that encourage the speaker to provide more in-depth responses. Paraphrasing is hands down the best approach in a multicultural setting to minimize miscommunication and bridge cultural gaps.

To develop key attributes for a resilient professional in Interpersonal Communication: Emotional Intelligence: Understand and manage emotions effectively. Adaptability: Quickly adjust to changing circumstances and remain flexible. Problem-Solving Skills: Address challenges with creativity and resourcefulness. Positive Mindset: Maintain optimism and focus on solutions rather than problems. Self-Reflection: Continuously assess strengths and areas for improvement. Boundaries: Establish healthy boundaries to manage stress and maintain balance. Communication Skills: Express thoughts and feelings clearly and assertively. Support Network: Cultivate relationships for emotional support and guidance.

See things from their perspective: Try to understand the speaker's emotions and viewpoints. Acknowledge their feelings: Validate their emotions without judgment. Respond with compassion: Show that you care about their concerns

D'expérience, faire preuve d’empathie, se mettre à la place des autres et appréciez leur situation de leur point de vue est extrêmement difficile mais ô combien constructif. On peut ne pas être d'accord et être empathique à la fois. De grandes "batailles" ont été remportées comme ça… A ne pas confondre surtout avec d'autres sentiments

En una sociedad cada vez más egoísta, se está perdiendo la empatía en muchos sitios. Los que critican el trabajo de alguien sin conocer el esfuerzo y la dedicación que hay detrás no se han puesto en el lugar de esa persona. Por ejemplo, el que no es profesor de una asignatura, pero le hacen dar clases de otra materia para sustituir a un compañero y se prepara la clase cómo puede y la gente que asiste se piensa que quién da la clase se tiene que saber lo mismo que el maestro aunque no sea su materia. Si esas personas se pusieran en el lugar del profesor verían que no es tan fácil preparar algo si encima no es tu materia si te avisan con poco tiempo de antelación.

Organize your thoughts: Before speaking, consider your key points and organize them logically. Use concise language: Avoid jargon and technical terms that your audience may not understand. Speak confidently: Project your voice and maintain good eye contact.

Je m'efforce jour après jour à travailler mon articulation. Je m'exprime dans une langue non maternelle et dois travailler ce sujet plus que les autres. Je vois que la plupart du temps je suis plus précis dans mon discours que la moyenne, normal je le travaille avec vigueur. Je gagne aussi en crédibilité.

Articulating your thoughts and feelings is another skill itself, found in part of emotional intelligence in tandem with strong communication skills. Having the capability to gather one's own thoughts while in high stress situations and tight deadlines gives an advantage for the individual to excel and execute plans when articulating effectively.

Focus on specifics: Provide constructive criticism that is specific and actionable. Offer suggestions for improvement: Don't just point out problems; offer ways to solve them. Be respectful and professional: Even when delivering critical feedback, maintain a respectful and professional tone.

Au travail et en privée, il est primordial de faire du feedback et en échanger. Utiliser les éléments déployés sur cette page peuvent vous faire grandir !

A feedback system which includes empathetic and active listening and is oriented towards a shared goal can bring about exchange of interaction, ideas, reflections and solutions towards self development and directional progression.

Stay calm and collected: Avoid getting defensive or emotional. Focus on the issue, not the person: Address the specific problem at hand, not personal attacks. Work towards a solution: Be willing to compromise and find a solution that works for everyone involved.

With the world drastically changing at the faster pace than most businesses will ever adapt to, it is considering that conflict resolution MUST be a mandatory training in all workplaces. If companies can either find certification trainings to have a fundamental base of dealing with conflict at any given time while accomplishing your role/position in your organization.

I've found that having the ability to adapt communicatively in all levels and areas creates an unfair advantage. It will develop the sense of a strong communicator to accommodate many kinds of individuals with various circumstances and character traits.