¿Cómo se puede involucrar a las personas con discapacidades en el diseño y la evaluación de productos, servicios o sistemas?

Estoy de acuerdo. Está probado que equipos diversos traen resultados creativos e innovadores. Es importante ser conscientes que todas las personas tiene sesgos y cuánto más podamos diversificar las voces, más reduciremos esos sesgos.

Si, pero por sobre todo los equipos y las organizaciones tienen que estar preparados para alojar a esas personas para que se sientan cómodas, seguras, cuidadas y respetadas. Sino, por más buen reclutamiento que hagas, es probable que la experiencia de la persona no sea la mejor

Designing with people who have disabilities involves recognizing them as experts in their own experiences. It means embracing their unique insights and expertise throughout the design journey. By actively involving them in the process, it's not just about accommodating needs; it's about empowering them to shape solutions that resonate with their lives. This approach isn't merely about adding accessibility features; it's about cultivating an inclusive mindset where diverse perspectives flourish, fostering innovation that benefits everyone. It's a beautiful interplay between creativity, empathy, and collaboration, resulting in designs that truly reflect the richness of human experiences.

Evaluating with people who have disabilities requires a tailored approach that respects their diverse needs. It's about creating an environment where feedback isn't a checkbox but a conversation. As a UX professional, it means adapting evaluation methods to ensure accessibility—be it usability tests with screen readers or user interviews in comfortable settings. It's not just about gathering data; it's about fostering an atmosphere of trust and respect. Their feedback isn't just valuable; it's pivotal in refining designs that cater to everyone. It's about ensuring their voices aren't just heard but actively listened to, amplifying their perspectives to craft truly inclusive solutions.

Communicating with people who have disabilities involves embracing diversity in expression. It's about understanding that communication isn't one-size-fits-all. As a UX professional, it means being flexible in how information is conveyed—whether through verbal, written, visual, or tactile means. It's about asking, listening, and respecting individual preferences. Sometimes it's using alternative formats like sign language or braille, or simply allowing more time for comprehension. The key is empathy—acknowledging and adapting to diverse communication styles to ensure everyone is included and understood.

Learning from people with disabilities is about ditching assumptions and being open to a whole spectrum of challenges and innovative solutions. It's not just about gathering information; it's about diving into their lives, respecting their expertise, and appreciating the unique ways they navigate a world that might not always cater to their needs. Learning from them means taking their insights and weaving them into the fabric of how we design, creating spaces, products, and experiences that genuinely include everyone. It's an ongoing process of discovery, empathy, and reshaping perspectives to craft a more inclusive world.

Involving people with disabilities in designing and evaluating products, services, or systems requires a thoughtful and inclusive approach: Engage from the Start: Include individuals with diverse disabilities in the design process from the initial stages. Collaborate to understand their needs, preferences, and challenges. Accessible Design Principles: Ensure your design follows accessibility guidelines (like WCAG) and standards that accommodate various disabilities, including visual, auditory, motor, or cognitive impairments. User Testing and Feedback: Conduct usability tests with people with disabilities, allowing them to interact with prototypes or products.

A mí me ha resultado no subestimar a las personas con discapacidad. Una vez estaba dictando un taller y me había olvidado de hacer una adaptación para uno de los participantes. Tenían que hacer una máscara de papel maché y la persona tenía dificultades motrices. Me miró como diciendo a mi no me vas a dar un globo? Y ahí supe que lo estaba subestimando, pegue su globo a la mesa y pudo hacer la actividad. Por esto creo fundamental involucrar a las personas en los procesos y no subestimarlas.

Designing for people with disabilities goes beyond basic accessibility. Some key aspects to consider are: 1. Understanding the nuances within disabilities helps create interfaces that accommodate a wider spectrum of users. 2. Recognize the intersections in disabilities to create more holistic designs. 3. Some impairments can be temporary, like a broken arm or a temporary loss of vision due to surgery. Keep adaptability in mind to allows users to adjust interfaces based on their changing needs. By acknowledging these aspects, designs become more inclusive, accommodating a broader range of user needs.