¿Cómo mantienes a las partes interesadas de tu proyecto informadas y comprometidas utilizando herramientas colaborativas?

Engaging Stakeholders Effectively ~. Regular Check-Ins: Utilize Zoom for consistent communication. ~. Task Updates: Jira or Asana to share progress and timelines. ~. Real-Time Collaboration: Google Workspace for co-authoring documents. ~. Active Participation: Involve stakeholders in decision-making. ~. Open Communication: Foster transparency to align goals and expectations.

In the design systems world, managing stakeholders is as critical as making components. A design system is successful if it's actively used, this is why stakeholder engagement is essential. The start is to map all stakeholders and assign the right level of communication for everyone. For different types of stakeholders, there should be communication activities—demos for DS users, onboarding for new company designers and developers, or reports for business stakeholders. Tools like Miro and FigJam make all these activities smoother, allowing for brainstorming and feedback, regardless of remote or on-site work. These tools make it easy to shift from communication to collaboration and help drive the design system's adoption across the company.

Implement a stakeholder-specific communication matrix, by mapping each stakeholder's preferred communication style, frequency, and level of detail. Use this matrix to tailor your approach, ensuring information is delivered in the most effective format for each individual. While this feels like additional work, by taking the time to understand the communication style (and needs) of each individual, you are more likely to have the backing of multiple groups when integrating new collaborative tools.

Keeping Project Stakeholders Informed and Engaged: 1. Project Management Tools: Track tasks and updates 2. Shared Documents: Update files and dashboards regularly. 3. Video Conferences: Hold regular meetings for feedback. 4. Communication Platforms: Use Slack/Teams for quick updates. 5. Active Engagement: Foster participation and address concerns.

Keeping project stakeholders informed and engaged is all about using the right collaborative tools. Regular updates through project management platforms like Jira or Asana keep everyone in the loop, while Slack channels ensure quick communication and feedback. Sharing progress via Google Docs or Notion allows for transparent tracking, and hosting video calls on Zoom or Teams makes sure everyone’s voice is heard. It’s all about combining real-time updates with easy-to-access resources to keep the momentum going and the team aligned.

If you are using Microsoft 365 make sure you are not spamming your users with messages. Don't use mail for internal communication. Teams is for teamwork, Viva Engage for information, boost news, questions, feedback, Intranet is for storing current state of policies and the news. No internal newsletters on e-mail. Learn the tools and use them correctly aligned with the size of your org and ALWAYS remember that the aim is to do better for our customers long term. An e-mail blast might seem like the quickest way but that is not sustainable.

To do this 1) train, 2) analyze, 3) correct. Coms are to make the trainings and make sure to keep their content creators out in the business (managers, experts, leaders) on their toes and coach them. Not to the work for them. In this new world we don't have time to get a message by coms where they take 2-3 days and come back with something that looks good but lost the points. Coms need to be coaching and mentoring these people in programs where they align align align.

Solicit Input: Use tools like online polls or surveys to gather stakeholder opinions, ensuring they feel heard and valued. Centralized Communication: Implement platforms like Slack or Microsoft Teams to streamline updates and discussions, keeping everyone informed. Define Roles: Clearly outline responsibilities using project management software to prevent confusion and enhance accountability. Visual Collaboration: Utilize Kanban boards for task management, promoting transparency and enabling stakeholders to track progress visually. Regular Updates: Schedule consistent meetings or updates through video conferencing tools to maintain engagement and address concerns promptly.

Asking questions is always heplful with polls and things, but to really get them involved ask them to be a bit of quality control. "Did we hit the mark with these instructions, UI, trainings.." Not just easily measurable questions but really deep ones. And respond as deeply. That will enage them to engage more since it was worth something.

Simply follow the stakeholder communication plan to keep your project stakeholders informed and engaged. This plan details everything from what to communicate and when to communicate to how frequently updates should be provided, the preferred communication method, and who will be responsible for each update. Neglecting the communication plan, especially after gathering stakeholders’ preferences can signal disregard because you first asked about stakeholder communication preferences, and now, you are not fulfilling the expectations. To maintain effectiveness, it is advised to regularly revisit and update the communication plan to accommodate changes in stakeholders’ needs and expectations.

Make sure you stay true and clear about WHY they are stakeholders. We don't want to know if -they- like anything. You as a sales person, can you sell this? You as a end user, can you use this to achieve X, Y and Z. To often we ask questions to our stakeholders as if they were customers, and some have that role but not all.