To build credibility in Public Affairs, take the case of a country facing negative foreign press. It's essential to respond with transparency and professionalism. Begin by presenting clear, factual information to address the narrative, avoiding any defensive or accusatory tone. Engage diplomatically with the other country, prioritizing shared goals and mutual respect to ease tensions. Consistent communication with international audiences, focused on ethical standards and collaboration, can gradually shift perceptions. A steady, positive approach will help restore trust and foster constructive dialogue.

Implemente um código de ética rigoroso e exija seu cumprimento por todos os servidores públicos. Incentive a liderança ética em todos os níveis da administração pública, com exemplos práticos de comportamento íntegro. Crie mecanismos para que a sociedade civil possa acompanhar e participar das decisões governamentais.

Transparencia, transparencia y más transparencia. La transparencia es uno de los pilares fundamentales para reconstruir la confianza pública. Las AP deben hacer un esfuerzo consciente para ser más abiertas, no solo en cuanto a la información que proporcionan, sino también en cómo la presentan.

Rebuilding credibility after a public trust crisis in public administration requires a combination of transparency, accountability, and consistent communication. Begin by openly acknowledging the issue and taking responsibility, which demonstrates accountability. Engage with the public through clear, empathetic communication that explains the steps being taken to address the crisis and prevent future issues. Focus on long-term strategies such as improving service delivery, building stronger community engagement, and fostering a culture of ethical leadership within the administration. Regularly provide updates and involve citizens in decision-making to rebuild trust over time.