¿Cómo puede mantener las relaciones con los socios y proveedores de envío?

The relationship with the supplier is similar to the relationship with the customer. You should build the trust and show muscles and make some exceptions. In my experience, as a sales working with many reputable suppliers globally, I recommend that you should ALWAYS be the focal point between your customer and your supplier. In the other hand, as a customer or procurement, I’d recommend that you also put barriers between your supplier and your end users.

In my experience, Maintaining a strong relationship with logistics service providers and suppliers is crucial for the smooth operation of any business. Here are some key strategies to consider: 1. Clear Communication 2. Mutual Trust 3. Performance Evaluation 4. Collaboration 5. Relationship Building Activities 6. Continual Improvement 7. Fair Contracts and agreements By following these strategies, you can maintain strong and productive relationships with your logistics service providers and suppliers, leading to improved operational efficiency and customer satisfaction.

With shipping carriers, over communicating is key, and never assume anything. Even dedicated lanes can have unique challenges daily. This goes the same with suppliers. I take my time to really learn all the key people in the organization, which helps with transparency and expedition of communication.

One major benefit of logistics partnership is use of supply chain levers to rationalize tail spend. Transparency and prompt info sharing can definitely bring in benefits that go a long way in setting a foundation for a solid partnership. This journey also demarcates respective obligations and performance metrics to monitor/review and improve over all output in terms of revenue and turn around time.

When dealing with vendors, it's important to understand that they too have business to run and want profits out of it. If a client pushes too much on cost, vendors are bound to compromise on service and cut corners. Hence, focus should be on mutual growth and achieving excellence through common goal setting. Contradictory SLAs could be a big reason for gaps in efforts and communication. Keep communication open and treat a vendor as an extension of the team.

Having ongoing negotiation training is essential to keep your negotiation skills active. Looking towards a win-win situation and having this mindset is essential to have a good intention when you start the negotiation. Deal with your logistics vendor as a partner. Think about the challenges they are facing and collaboratively find solutions.

Honesty is still the best policy! Build trust with transparency from start to finish, and relationships will strengthen naturally!

Get to know your clients, their culture. Not all situations will come out as you would like, but a good client will coming back if you always provide a good service level. Kindness and always going beyond to search for solutions will always be a perfect match.

Negotiation is a 2 way street. Everyone needs to make something in the business world. We get that. BUT.......all too often, greed will demolish an otherwise great business prospect or business relationship. All parties really need to show some form of flexibility when negotiating deals.

A negotiation can begin, unfortunately, when both you and your customers hands are tied. I've discovered it necessary to have a back and forth in crisis situations, as this means giving more and more information to the customer, so that the negotiation mostly seems to come out fair, when both parties need to compromise and help each other the best way possible.

I feel that new technologies are great help in most cases these days to ease issues with documents and process but it’s not able to help in one area That’s with hands on experience and knowledge. You need to work with people who have that hands on experiences to assist with solving problems and issue that over the years can become a make or break situation

Reflect always on the past performance. Use good, unbiased lesson learnt logs and 5Whys analysis to investigate the root causes of the one-time unfulfilled operation. With those data, conduct a brainstorming and challenge the norms to find better ways to do the operation. If you think it will not work .. ask yourself why before dropping any idea.

To enhance logistics efficiency, start by categorizing products into strategic, non-critical, leverage, and bottleneck segments. Prioritize important vendors within these categories and aim to improve their performance through collaborative efforts and innovative solutions. Employ the SCOR model. Focus on Supplier evaluation, Communication, Optimization, Relationship Management, and Efficiency Enhancement. This structured approach ensures a comprehensive strategy, optimizing both product categorization and vendor relations for overall logistics performance improvement.

I've said that collaboration is one of the crucial keys to the success of any business. the two Cs together are like a pill for the leap to success, Collaboration and Creativity (2C).

Shipment consolidation is a useful strategy for saving on transportation costs. Combining multiple shipments into one reduces the number of loads that need to be shipped, which can help you negotiate lower rates. Look into less-than-containerload (LCL) options to combine several small loads into one larger shipment.

Consider rewards and recognition as the afterglow that lights up the logistics sky. It's not just about acknowledging contributions; it's about fueling relationships. Imagine bonuses and discounts as applause, certificates as medals of honor, and testimonials as standing ovations. Expressing gratitude is the encore that keeps the logistics performance memorable, and celebrating successes together is the grand finale that everyone cheers for. In the logistics stage, a well-timed "thank you" is the spotlight that turns partnerships into star performances.

Al reconocer y comunicarse con su proveedor te traerá mejor servicio siempre, eso fortalece la relación y tendrás más confianza

From the start, having a solid contract specifying the conditions for rewards and penalties is essential for a good relationship with your logistics provider. Managing the contract is equally important to always be in a situation of success and overcome challenges.

It is obvious to me that stress increases as business volume increases. This is apparent in hearing your coworkers struggle with the intense amount of extra effort needed on busy days, while also understanding the disappointment on slow days...hurry up and wait. I try to keep it balanced somewhere in the middle, to 'ramp up' or 'ramp down' my coworkers level of expectations. That may sound too obvious, but you would be surprised how much your level-headedness is appreciated!

Recompensar e expressar gratidão na gestão logística são poderosas ferramentas para motivar equipes e fortalecer parcerias. Reconhecer o desempenho excepcional e a dedicação contribui para um ambiente positivo, incentivando a produtividade. Além disso, expressar gratidão aos colaboradores e parceiros destaca a importância de suas contribuições, fortalecendo os laços e promovendo um espírito colaborativo na cadeia logística.

Para manter relacionamentos sólidos com parceiros de transporte e fornecedores, é fundamental implementar um sistema eficaz de monitoramento e avaliações. Mantenha comunicação aberta para feedback constante, estabeleça indicadores-chave de desempenho (KPIs) e conduza avaliações regulares para identificar áreas de melhoria. Isso promoverá transparência, alinhamento de expectativas e aprimoramento contínuo da parceria.

Monitoring the performance of your logistics partners in managing the contract is essential, and assuring it happens on the system by building the process with feedback points is necessary. Having the team and your logistics partners in the mindset of what we can improve rather than whom to blame is critical for transparent feedback capture and action.

Monitorar e avaliar constantemente são fundamentais na gestão logística para identificar oportunidades de melhoria e garantir a eficiência operacional. A análise contínua de processos, desempenho e indicadores permite ajustes ágeis, promovendo uma cadeia logística mais adaptável e capaz de atender às demandas dinâmicas do mercado. Essa abordagem proativa é essencial para manter a qualidade e a eficácia em toda a cadeia de suprimentos.

Um gestor que acompanha sua equipe, que possui metas claras, objetivas, alcançáveis, tem a gestão diária de cada colaborador para reconhecimento de performance e diante disso, tempo para auxiliar a equipe a alcançar as metas.

We should evaluate and supervise all time, something is not measured cannot be measurable and cannot be improved, so that is an essential tip we should consider, otherwise we are blind folded in our daily basis operation.

I will leave you with one last tip. Always trust your guts. Whenever I feel a vendor's performance is not going on track, I openly speak with them in a collaborative and transparent way

Very important create a win win situation between both parties, work with transparency, having goal of improvements and partnership.

Regularly evaluate the performance of your shipping partners and suppliers. Monitor key performance indicators (KPIs) such as delivery times, order accuracy, and quality of goods or services. Provide feedback on their performance, both positive and constructive, and work together to address any issues that may arise.

Remember, the key to maintaining successful relationships with shipping partners and suppliers is mutual respect, open communication, and a commitment to collaboration and continuous improvement. Regularly assess the health of these relationships and make adjustments as needed to ensure long-term success.

To maintain strong relationships in the fashion industry, prioritize transparent communication, adhere to deadlines, and establish fair agreements. Foster long-term partnerships through regular performance evaluations and a willingness to adapt to market changes. Collaborate on innovation, treat partners with respect, and demonstrate commitment to sustainable practices. These principles, when followed, contribute to lasting success in the industry.