¿Cómo se mide el éxito o el impacto de una reunión?

Evaluate achieved objectives, participant engagement, action items clarity, follow-up actions executed, and overall contribution to organizational goals and productivity.

As a meeting leader, chairperson, or facilitator, you have an important dilemma to consider at this point. If the purpose of your meeting is to make an important decision, and you allow everyone to speak up and say what they think, there is a risk that the meeting will go on for much longer than you intended. On the other hand, if you attempt to control or restrict the contributions that meeting participants are able to make, they may feel that you are being unfair. Be clear on how the format of the meeting will enable you and everyone present to achieve a shared objective.

Purpose and objectives are like a roadmap for a meeting. The purpose is why the meeting is happening, like solving a problem or making a decision. Objectives are what the meeting aims to achieve, such as discussing ideas or reaching a conclusion. They help everyone stay focused and know what they need to do. Think of them as goals to reach by the end of the meeting. When everyone understands the purpose and objectives, it's easier to measure if the meeting was successful or not.

Time management is one of the most important challenges for the host of a Business Meeting. It is crucial that you achieve the goal of the meeting, in as short a time as possible. With this in mind... Establishing the goal is the first step. Communicating the goal to all attendees is step number 2. With these two steps in place well before the meeting takes place, you are providing everyone the time to prepare for their contribution and thus reducing any time waste.

A successful meeting is one that achieves its purpose. You can measure this by checking if clear decisions were made, actions were assigned, and everyone understood their responsibilities. It’s also important that the meeting stayed on track, respected time, and added value to the team. If people leave feeling clear and aligned, it’s a success!

Participation and engagement are all about being involved and interested in the meeting. Participation means taking part by sharing ideas, asking questions, or giving feedback. Engagement is how much people are paying attention and contributing. When everyone participates and is engaged, meetings become more productive and enjoyable. It's like everyone bringing their puzzle pieces to create a complete picture together. So, it's important for everyone to join in and be active during meetings to make them successful.

Remember that culture may play a part here. In some instances, a participant in a meeting may say very little, but this lack of active interaction needs to be carefully considered. A meeting participant may feel that listening to others is a way of showing respect and they may therefore choose to speak only when directly asked, or when they feel there is an urgent problem that needs to be addressed. A person who has carefully listened and understood everything in the meeting may be better able to apply the lessons from it when they return to their normal workspaces. Avoid falling into the trap of believing that the people who have spoken the most are the ones who have made the most significant contributions.

It's also really important that everyone has fully understood the contents, particularly if you have an international audience. If someone is reluctant to speak out (perhaps due to lack of confidence in their communication abilities), you could also open the way for them to contribute their ideas independently. As a manager, this is your call. You do not want a huge influx of ideas AFTER the event.. this is a real waste of your time. However, if someone has a particular challenge, it is worth adressing.

Action and follow-up are like the next steps after a meeting. Action means doing something based on what was discussed or decided in the meeting, like completing tasks or making changes. Follow-up is checking to see if those actions were done and if they had the desired results. It's like planting seeds in a garden during the meeting and then making sure they grow afterward. Action and follow-up help turn ideas into reality and ensure that progress continues even after the meeting is over.

I also recommend all Business English students to review their own performance after each meeting. What went well? What can be improved upon? How do you feel about the meeting? How can you ensure you feel better next time? Answering these questions briefly will help them to gain more and more confidence with their contribution with each meeting in the future.

Efficiency is about doing things quickly and with the least amount of resources, while effectiveness is about doing the right things to achieve the best results. For example, if you're working on a project, being efficient would mean completing your tasks on time with minimal effort. However, being effective means making sure the project meets its goals and delivers quality results. Both are important, but sometimes it's better to focus on effectiveness to make sure you're achieving what really matters, even if it takes a little more time.

Measuring meeting success involves evaluating efficiency—optimal resource use like time management and focus—and effectiveness in achieving objectives and clarity on action items, minimizing disruptions for productivity. Effectiveness evaluates meeting outcomes, including achieving objectives, making decisions, progressing on key issues, ensuring participants understand their roles and responsibilities, promoting team alignment, resolving conflicts, encouraging collaboration, and generating innovative ideas. By using these measures, organizations see how meetings help with goals and getting things done. They find ways to do better with managing, talking, and making decisions, which makes things work smoother and better.

~ After every meeting, think about how well you spoke in English and what new words you learned during the meeting. ~ Ask yourself these questions: "Did I feel more confident speaking English in the meeting?" ”Were my clients and partners able to understand me easily?" ~ Try to improve how you speak, read, write, listen, and understand English in every meeting.