The main reason people often resist adopting new technology is fear of change, typically stemming from a lack of understanding or confidence in using the new tools. To ensure staff proficiency with new technology, it is important to start by assessing skill levels and tailor training. Training sessions should be offered in a modular approach and have a strong hands-on component with real scenarios and role-specific use cases. Implement a feedback loop, using surveys to refine training and regular assessments to track progress. Recognise milestones and expertise to incentivise learning, and foster a culture of continuous feedback by offering ongoing training opportunities. This approach will enhance confidence using new technology.

From observations in the past several years, I have noticed a tendency of resistance to adapt to new technologies. Most people prefer to stay with the status quo. To make them proficient: 1. Encourage them to try the new technology. 2. Give them enough time to get to know the technology. 3. Prepare rewards to motivate them.

To ensure staff become proficient with new technology in student services: Tailored Training: Focus on relevant features to avoid overwhelm. Peer Mentoring: Pair tech-savvy staff with others for guidance. Engaging Learning: Use gamification for a more interactive experience. Open Feedback: Regularly collect feedback to adjust training as needed. Ongoing Support: Offer continued support through office hours or a help desk. Combining tailored training and regular feedback often leads to the best results.

The first step is introducing the technology to the teachers, emphasising the potential impacts of the new technology and real-time evidence from the schools currently adopting it; this will instantly promote teacher interest in the apps and their willingness to embrace the latest technology. The next step is to organise training, workshops, or PD to train teachers on various aspects of the apps and how they can use them to improve their current practice. Additionally, to promote interest, the school should offer fun prizes to teachers who demonstrate skills and regularly use the apps. Lastly, all teachers should be provided with a school-wide data presentation revealing the technology's impact.

Afin de rendre autonome nos personnels à l'utilisation des nouvelles technologies, il peut être intéressant de prévoir des réunions informatives et formations au fil de l'eau.