1. Stay Calm and Composed: Maintain a confident and calm demeanor, even if faced with challenging or critical questions. 2. Acknowledge the Question: Actively listen and acknowledge the question, ensuring participants feel heard. 3. Provide Clear and Concise Answers: Address the core of the question with focused, well-structured responses. 4. Be Honest About Uncertainties: If unsure of the answer, admit it and offer to follow up later. Honesty builds credibility, and participants will appreciate transparency. 5. Engage and Involve the Audience: Where possible, involve other participants by asking for their insights or experiences, fostering a collaborative and inclusive discussion.

Escuchar las preguntas tranquila, sino se está seguro de la respuesta, hacer preguntas sobre esto, hacer que participen más gente en ar la respuesta. Si no hay forma de saber contestar, reconocerlo

My approach to this will be to acknowledge the question. Shed light on the part of the question you know and give a commitment to get back with the correct answer. Another approach is to take the contact of the requester for further conversation. I may also request the opinion of other facilitators or even participants. I strongly believe that facilitators are not islands, our strength is in leading conversations and finding answers.

To navigate tough questions from virtual participants, stay calm and prepared. Listen carefully, take a moment to think, and respond clearly. If you don't know the answer, it's okay to admit it and offer to follow up. Keep your answers concise and stay professional, making sure to engage with the participants and thank them for their questions.

1. Listen actively 2. Clarify questions if needed 3. Structure your responses: Begin by acknowledging the question, then provide a clear, concise answer. If needed, break down complex topics into smaller, digestible points 4. Balance depth and brevity ;Keep responses focused and to-the-point 5. Use visual aids: illustrate key points and help participants follow along. 6. Engage the audience 7. Stay positive and confident 8. Redirect if needed :politely steer the discussion back to the main agenda , if the question out of topic. 9. Invite further questions :Leave time at the end for additional queries. This shows your willingness to thoroughly address participant concerns 10. Follow up afterwards