Hotelspeaker

Happy New Year from the team at HotelSpeaker 🏨 Wishing you all a prosperous new year filled with joy, success and new opportunities. 2025 is set to be an exciting year for the hospitality industry, and we're set to shake it up. Stay tuned, 2025 is going to be unforgettable 🥂

What if your ratings could guide your next big improvement? HotelSpeaker's platform gives you the tools to monitor and improve your ratings across all platforms. 🤝 See all your scores in one place 📈 Analyze how your performance is improving 💡 Understand what's driving your ratings and where to focus next No more guessing. With clear data, you can make better decisions to improve the overall experience.

We are entering an AI-accelerated world, and the hospitality industry is experiencing this takeover slowly. In this new era, guests are seeking personalised experiences catering to their preferences and aspirations. At HotelSpeaker, we've introduced AI to help us tackle the challenges customers are facing and tailor a better experience by collecting feedback and relaying this to the clients. The result of it is smarter decisions, happier guests, and a hospitality experience that continues to evolve overtime.

Happy Holidays from all of us at HotelSpeaker! 🏨✨ May your holiday season be filled with warmth, joy, and unforgettable moments 🎉 Here’s to a bright and successful New Year ahead. Thank you for being a part of our journey!

Top reviews or Flop reviews? HotelSpeaker introduces a section on the platform called "Review Performance". This is the all-in-one section which provides a total insight into your guest's experiences. We have a perfect section for you called 'Categories' 📂 Reviews are grouped into two categories, 'Top Categories' & 'Flop Categories' 📈 See which categories perform well (Top) and which need improvement (Flop) 🔗 Click on any category to instantly view the specific reviews behind the trends. Why is this valuable? ✔️ Quickly identify strengths and areas to improve. ✔️ Save time by focusing on what matters most to guests. ✔️ Make data-driven decisions to improve the guest experience. This section gives you the tools to improve your hospitality by understanding your customers. Exceptional feedback, all in one single place.

Managing reviews shouldn't be complex. At HotelSpeaker, we're making it simple and flexible, one feature at a time. Our platform lets you fully customize your response process: 🤖 AI Responses – Fast, personalised and precise for responses. 👥 Human Responses – A personal touch for critical feedback. 🔄 Mix & Match – Combine AI and human input for a balanced approach. But wait, there's more... ✏️ Edit responses to make sure they align correctly. ✅ Validate responses before posting for complete quality control. This flexibility not only gives every review the attention it deserves but also tailors it to your needs. HotelSpeaker believes in empowering the hospitality industry with the right tools to deliver better guest experiences. Let's transform how you manage reviews together.

HotelSpeaker is beyond excited to share that our new Platform is in its last testing phase! The goal is to improve the hospitality industry by simplifying reviews with our AI technology. Here's how easy it is: → Collect reviews from all platforms in one place. → Responses are crafted with the perfect mix of AI and human input. → Reviews are posted on the matching platform. → Deeper insights into performance, trends and response times. But that's not all. You can customise responses to suit your business needs with human input. With over 7 years of experience, HotelSpeaker understands the challenges of review management in the hospitality industry. Stay tuned for updates as we continue to share further developments and the release date.

Coming soon! 🚀 Get ready to experience the next generation of Hotelspeaker, where personalized review responses reach new heights. Stay tuned—you won’t want to miss this! Book a demo : https://lnkd.in/eA7H-M_A #AI #humanredactors #reviewresponseservice

Uniting bright minds in Barcelona! Stay tuned – something big is brewing, and exciting new developments are on the horizon! #onlinereputation #reviewresponses #ai

🔧 Maximizing guest satisfaction with HotelSpeaker – featured on Hotel Tech Report! At HotelSpeaker, we understand the importance of responding to guests in a timely and accurate manner. Recently, an Assistant to the General Manager at a 200-499 room branded hotel in Badhoevedorp, Netherlands, shared their experience with our platform, and it was highlighted on Hotel Tech Report. Here’s what stood out: - Accurate responses: with HotelSpeaker, they can always provide guests with well-crafted and timely responses. - Exceptional quality: the replies generated by HotelSpeaker are described as exceptional, ensuring every guest feels heard and valued. - Ease of use: the interface and support have made managing guest communications seamless and effective. While they are extremely satisfied with our service, they also shared a valuable suggestion: 💡 Room for improvement: "It would be great to have a 'live' chat function with HotelSpeaker, for quick questions/adjustments in your replies. This would speed up the process even more!" We’re always looking to enhance our platform, and this feedback helps us to continue evolving to meet our clients' needs. Stay tuned for our new platform, coming soon! ⭐ Ease of use: 5/5 ⭐ Customer support: 5/5 ⭐ Return on investment: 5/5 ⭐ Implementation: 5/5 Thank you for your trust and feedback! We’re committed to providing tools that make guest communication easier and more efficient. Curious about how HotelSpeaker can enhance your guest satisfaction? Try our service for free and see the results yourself! 🚀 Try for free : https://lnkd.in/eA7H-M_A #HotelSpeaker #GuestSatisfaction #ReputationManagement #HospitalityTools #CustomerFeedback #HotelManagement