Qualtrics

Did you know that we serve over 300 federal clients here at Qualtrics - including every federal cabinet-level department? Brian, Rachel and Paul talked us through the impactful work their team does here, as well as how Qualtrics has fit into their post-military career! Learn more about how Qualtrics builds community engagement and public trust at every touchpoint. 👇 https://lnkd.in/gCVkJK2d #QualtricsLife

How much does bad customer experience actually cost companies? A lot. In 2025, poor customer experiences will drain $4 trillion in lost revenue, based on the latest research from the Qualtrics 2025 Consumer Trends Report. In today’s landscape, you can’t afford to miss the mark on customer experience. Check out the latest findings on the cost of poor #CX and steps to take to ensure positive experiences this holiday season: https://lnkd.in/eqebXWQG

Synthetic data is transforming privacy by design into a competitive advantage. Faster, more secure, and cost-effective, it’s a game-changer for teams looking to stay ahead. Want to understand how this trend is reshaping the market? Download the 2025 Market Research Trends report now! Explore how synthetic data is becoming a key asset and how you can leverage it for greater innovation and impact. https://lnkd.in/g4uEbHm6

Refreshing your LinkedIn feed with a video of some cute dogs in our office... and a friendly PSA to download our 2025 Customer Experience Trends Report. 🐩 🐕️ We've done the research, and now you get the insights. Download now! https://lnkd.in/djmXYytN

🌍 The world of work is changing fast, and our 2025 Employee Experience Trends report reveals that many organizations are struggling to keep up. But there's good news: employees are more engaged and ready to embrace AI when equipped with the right tools! Join our exclusive webinar to dive into key findings and gain actionable insights to boost employee engagement and performance in your organization. Can’t make it live? Register now, and we’ll send you the recording!

Join us on Wednesday, December 11, 2024, at 1:00 PM ET for a webinar on the State of the Contact Center 2025! We’ll be diving into insights from a survey of over 23,000 global consumers on key topics, including: - How our partners are empowering their agents to deliver better experiences - The trends our CX experts discovered will be shaping the next 5 years in the industry - How to implement the results we obtained to improve your contact center operations ⭐ Featuring industry experts from Forrester, AWS, and Qualtrics, this is your chance to have your questions answered live!

Want to dive further into the game-changing trends that will shape employee experience in 2025? 💡 Join us for an insightful webinar focused on navigating the evolving world of work! As the workplace transforms, it’s essential to prioritize your employees. We’ll explore key insights from our 2025 Employee Experience Trends report, including: - Rebuilding trust between teams and leadership - Bridging the AI maturity gap - Addressing frustrations in the employee journey - Tapping into the potential of the next generation of talent Register now and receive a recording if you can’t attend live: https://lnkd.in/gCy8mXXP #FutureOfWork #EmployeeExperience #Webinar #Leadership #AI #Engagement #Trust #Talent

🔍 4 Market Research Trends You Need to Know for 2025 🔍 As the research landscape evolves, staying ahead of key trends will help you make smarter decisions and drive more impactful insights. Here’s what’s shaping the future of market research! 📝 Want to learn more about these shifts and how you can leverage them in 2025? Download the full report now! https://lnkd.in/g4uEbHm6 #MarketResearch #DataTrends #AI #SyntheticData #CustomerInsights #QualitativeResearch #BusinessStrategy #2025Trends #ResearchInnovation #Qualtrics

I had the pleasure of sitting down with Dr. Umair A. Shah, M.D., M.P.H. where we had an insightful discussion on the importance of experience management in healthcare. The partnership between Qualtrics and the Washington State Department of Health is a great one, serving the 8 million community members across the state. At Qualtrics, we help organizations find experiences that cause a lack of trust and recommend what actions they should take to enhance those experiences. The biggest takeaway from this discussion was that across both commercial and public health systems, patient trust is built on two things: positive experiences and emotional connection. When community members trust and feel connected to their healthcare system, this leads to better health outcomes. That’s what experience management is all about. Check out the full video: https://lnkd.in/gwRN3RXZ #qualtrics #experiencemanagement #healthcare #publichealth #government

We’re all entering the AI era—and it’s transforming the way companies deliver exceptional customer experiences. 🤖✨️ AI is helping brands listen, understand, and act faster and smarter than ever before. Want to see how this trend and others are reshaping the customer experience landscape in 2025? Download the 2025 Customer Experience Trends report now! https://lnkd.in/gbzCmvDU