Usuario invitado
24 de noviembre de 2024
ve stayed at this hotel three times, and each time it gets worse. This last visit was absolutely unacceptable. • No Hot Water: I asked for hot water three times, and each time I was given excuses. They claimed the water heater was broken, but it was clear they deliberately shut off the hot water when there weren’t enough guests. When a group of Asian tourists arrived, the hot water was suddenly available, but as soon as they left, it was turned off again. As a Moroccan from Canada visiting my home country, I found this treatment deeply disrespectful. It seems they prioritize foreign tourists over locals. • Terrible Rooms: The rooms are outdated, smell awful, and are not clean. The faucet in my bathroom was broken, adding to the frustration. • Inedible Breakfast: While breakfast was included, it was so bad that it was practically inedible. The cheese was spoiled, and the overall quality was extremely poor. • No Accountability: Despite all these issues, they still charged me full price without offering any discount, apology, or acknowledgment of their terrible service. The lack of consideration is shocking. This place is a disaster. I would strongly advise anyone to avoid staying here. It’s not worth the money or the stress.
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