Usuario invitado
20 de agosto de 2024
We stayed 2 nights. family with 2 little kids.
First night we stay in 2nd floor and it was noisy, feelings like we don’t have a door at all. In the morning time around 9 am housekeeping try to enter without knocking our door, after I opened our door and look at her she was like don’t worry you can stay longer.. What ? Really thank you.
Btw be aware , Check out time is 11am in this hotel.
Second day, actually we come back to Calgary late in the evening and book this hotel again because in weekend there were not much options with reasonable price. So we got better room in 5th floor but price was almost double as well. There was no noise out of our door even thought we stay close to the elevators. But front desk managers make some mistake and because of that I have been getting calls in the middle of the night 3 times. First a man from reception called me and ask my name, second time after 5 min he called and ask me what is the name of my family members, after 5 min he called again and asked me the same questions … I was so angry and he was telling sorry is not his mistake, we have another guest for this room … but luckily he don’t tell us to check out at night or change room.
He was like is okay you can stay , really wow..
Btw someone came to our room in the middle of the night after and try to open our door …
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