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4.8/5
Excelente
1221 valoración
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Valoraciones reales
Ubicación4.8
Instalaciones4.7
Servicio4.8
Limpieza4.8
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Habitaciones grandes(118)
Desayuno estupendo(105)
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Usuario invitado
Private Hot Spring Double Bed Room With Exclusive Access
Fecha de estancia: oct 2024
Parejas
4 valoración
5.0/5
Excepcional
Fecha de publicación: 25 nov 2024
Location was a little far from the town center (approx 25 minutes), but it was quiet and near a mountain.
I couldn’t find much reviews on the hot springs room.
The person hot springs is not as private as you think. Unfortunately, as we didn’t book a villa, the room above us could easily look into our hot springs or walk over to look at us.
Would recommend to bring a bathing suit. Take note that the water temperature is above a degree lower as compared to the onsens jn Japan. The room itself was lovely and clean, the reception allowed us to have a slightly later check out timing.
Overall, would recommend for its price point, and was a much more comfortable stay compared to boutique hotels.
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Respuesta del alojamiento: Dear guest, thank you for staying at Cloud View Hotel! We are very happy to receive your comments. We attach great importance to your feedback about the low water temperature of the pool. We have confirmed with our colleagues in the engineering department that the upper limit of the temperature of the pool in the hotel is 41 degrees Celsius, but the temperature will drop due to the influence of climate and weather. We are very sorry for this, and we will heat it for you in advance next time you come to ensure you have a better experience. Best wishes to you.
Mohamed Husain Mohamed Shaeri
Private Hot Spring Twin Room With Exclusive Access
Fecha de estancia: nov 2024
Viaje con amigos
2 valoración
5.0/5
Excepcional
Fecha de publicación: 5 dic 2024
The stay was great. Hotel staff were the best part. Everyone was friendly and trying to help, beyond what's required of them.
Housekeeper Sisi went above and beyond to ensure we are not lost as foreigners, and even offered to use her private meituan account to get us food when we couldn't create an account.
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Respuesta del alojamiento: Dear guest, thank you for staying at Cloud View Hotel.We are very happy to receive your perfect rating. Following SiSi example, we will continue to work hard to ensure that your next stay is even better. Our hotel also has a sea view room, we sincerely invite you to experience next time. Thank you again for your kind words and have a nice life.
Usuario invitado
Habitación (2 camas), con vistas al patio
Fecha de estancia: nov 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 27 dic 2024
Good and big rooms . Small goodie bags every night.
Need to improve the breakfast quality.
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Respuesta del alojamiento: Dear guests, thank you very much for choosing our hotel. Thank you for your evaluation. This is a great affirmation and encouragement to us. For breakfast, we will add more diverse choices and better ingredients according to your feedback to meet the tastes and needs of different guests. Once again, I sincerely apologize for the inconvenience caused to you, and I sincerely ask you to give us a chance to correct it. If you are willing to visit again, we will do our best to provide you with a more comfortable and high-quality service experience.
Usuario invitado
Deluxe Private Hot Spring Double Bed Room With Exclusive Access
Fecha de estancia: jul 2024
Parejas
1 valoración
5.0/5
Excepcional
Fecha de publicación: 15 ago 2024
Location is serene and peaceful, ideal for a relaxing getaway. You can easily take a car into the ancient city (<10 mins) so distance is not a big deal. Room is clean and spacious, we liked the private hot spring to unwind in after a long day exploring Dali.
The best experience here was the excellent service and assistance rendered by Judy. She went above and beyond her job scope to help us get in and around Dali, including arranging for transportation, booking of activities and restaurants, planning of itinerary etc. This was especially helpful as we are foreigners with no Chinese phone number, hence certain functions in various apps are restricted. Thank you Judy for making our holiday such a pleasant experience!
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Respuesta del alojamiento: 尊貴的客人:您好,能得到您的認可和好評甚是榮幸!酒店隱於蒼山之麓,面朝洱海,緊鄰崇聖寺三塔,景色優美恬靜。在溪水間客房隱現於山林雲霧之中,讓身心迴歸平靜享受真正愜意的度假時光。我們相信良好的口碑是源自客人的滿意;我們願盡最大的努力,以更加熱情、周到、貼心的服務來回饋您的支持和肯定。 期待再次相遇,繼續為您和家人留下美好的回憶
Respuesta del alojamiento: 尊敬的客人您好,感謝您選擇大理頤雲酒店並在此分享您的入住體驗,您對酒店服務的認可使我們倍受鼓舞,我們將繼續保持飽滿的熱情和用心的服務。酒店除了SPA之外還設有獨立泡池的湯泉房,我們誠摯的邀請您下次前來體驗,您可以邊泡湯邊享受酒店的美景。祝您生活愉快,萬事順意。
Respuesta del alojamiento: 尊敬的客人您好,感謝您選擇大理頤雲酒店。非常高興看到您對此次入住表示滿意。您對酒店服務人員的表揚和認可我們已經分享到所有酒店同事,相信您的鼓勵,我們會更加努力將完美的入住體驗帶給每一位像您一樣尊貴的客人。希望下一次您入住可以享受到我們更好的服務,體驗更加雅緻專屬的服務,期待與您的再次遇見。
huowenjie
Habitación deluxe (cama doble grande), con vistas al mar, con terraza
Respuesta del alojamiento: 親愛的客人,感謝您在百忙之中抽出時間點評酒店。非常高興看到您對此次入住入住非常滿意。您對酒店服務人員的表揚和認可我們已經分享到所有酒店同事,相信您的鼓勵,我們會更加努力將完美的入住體驗帶給每一位像您一樣尊貴的客人。希望下一次您入住可以享受到我們更好的服務,體驗更加雅緻專屬的服務,期待與您的再次遇見。
Usuario invitado
Deluxe Private Hot Spring Double Bed Room With Exclusive Access
Respuesta del alojamiento: 尊貴的客人:您好,能得到您的認可和好評甚是榮幸!酒店隱於蒼山之麓,面朝洱海,緊鄰崇聖寺三塔,景色優美恬靜。在溪水間客房隱現於山林雲霧之中,讓身心迴歸平靜享受真正愜意的度假時光。我們相信良好的口碑是源自客人的滿意;我們願盡最大的努力,以更加熱情、周到、貼心的服務來回饋您的支持和肯定。 期待再次相遇,繼續為您和家人留下美好的回憶