Valoraciones de Rosa Hotel & Spa

Really worst hotel ever in HCM. They moved me to another hotel just slightly better but their service was a big no

The rosa spa massage was very lousy, I think we was charge extra instead of 250,000 dong n a very bad impression from the masseur demand for more tip 😔 No discount for hotel guest n I swear I won’t go that spa anymore , few year back the masseur was good now very lousy

mixed feelings at first when booking this hotel bcs of mix reviews. but end up, it is not that bad after all! family room big enough for 4. daily cleaning and towel change. only thing lacking is the tv wasnt functioning but since we went out a lot so we didnt bother asking for a reair. aircond takes time, pillow is just one per person. but for the price is okay. 4 mins to ben thanh very near walking distance

This hotel had a good breakfast buffet, the rooms are quaint and the location is great for walking to stores, restaurants, metro, and opera house.

Girl on reception is scammer. They told me i don’t have to pay tip to massage girl in hotel because they didn’t had my room, and just to pay full price for massage 290k vnd, then 3 days later they again change my room and she apologized and say to give me 30% discount extra (and dont need pay tip) after i booked massage, massage girl told me to leave tip, and i said yo her that girl on reception told me i dont pay tip. Then when i came to reception to pay, she told me no need pay tip. But since im not paying tip price is 400k vnd instead 290k and she “discounted” from 400k to 350k. Scammm… avoid this hotel

Worst rooms ever, staff is rude does not have courtesy to help thier customers issue

Good location.

The location is pretty good, but this hotel rating is 100% not meeting the reality. I was really surprised that I can’t lock my door with the key they provided to me. And the trash can inside the room still have trash. Will never back to this hotel again and strongly recommend you to sleep somewhere else since 300k/night you can find many hotels with much better condition.

Very very ok

簡單來說我們被騙了，我們訂家庭房，到達飯店時櫃檯服務安排我們到對面的飯店，並且說這邊沒有房間，我們第一次自由行，一家人被安排在一個雙人房的空間，我們夫妻及三個小孩被擠在一個小房間，我跟他們反應房型不對，只是一直抱歉沒有多餘的房間，並且只搬一張單人床給我們，以上的照片就是證據

飯店房間環境乾淨舒適，服務人員也非常親切，交通便利，距離市中心非常的近，走路就能達到濱城市場，早餐的餐點也非常多，是個很棒的住宿空間

服務還算可以~，,只是他的水療SPA，沒有說清楚，服務員說只要30萬越南盾，我拿了50萬給她，結果就說剩下的是小費 天啊~~那妳也事先明講啊~~ 哪有這種霸王硬上弓的~~

性價比很高的，也很 乾淨，服務好

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