Hyatt Regency Koh Samui

Valoraciones de Hyatt Regency Koh Samui

Hyatt Regency Koh Samui

north chaweng, 99/11, Bo Put, Surat Thani, Bo Put, Surat Thani Province, 84320, ThailandVer datos del hotel
Hyatt Regency Koh Samui
Hyatt Regency Koh SamuiHyatt Regency Koh SamuiHyatt Regency Koh Samui
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1 noche

Valoraciones de usuarios

4.5/5
Fabuloso
176 valoración
Valoraciones reales
Ubicación4.3
Instalaciones4.5
Servicio4.5
Limpieza4.5
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Todos los comentarios(176)
Valoraciones positivas(170)
Valoraciones con fotos/vídeo(85)
Propietario amable(55)
Piscina estupenda(32)
Desayuno estupendo(27)
Fantásticas vistas al mar(22)
Diseño fantástico(21)
Bien comunicado(11)
Cerca del aeropuerto(11)
Habitaciones grandes(8)
Valoraciones negativas(6)
Usuario invitado
Villa, 1 dormitorio, con vistas al mar, cerca del mar, con piscina
Fecha de estancia: jun 2023
Familias
28 valoración
5.0/5
Excepcional
Fecha de publicación: 15 jul 2023
El tipo de habitación de villa que reservé es excelente, el paisaje es súper hermoso. Este tipo de habitación es relativamente rentable en Koh Samui. Hay muchas piscinas públicas en el hotel, pero también hay muchos huéspedes. bueno como el anterior Vana Belle, pregunté después de agregar prestigio. ¡Me tomó 2 días responder a la pregunta! Pero puedes llamar directamente a la recepción, así que no es un gran problema. El único inconveniente es que la ubicación es remota, no hay nada fuera del hotel y todavía está un poco lejos de lugares populares en taxi. La comida del hotel es normal.
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Respuesta del alojamiento: Estimado usuario invitado: Gracias por compartir sus comentarios sobre su reciente estadía en Hyatt Regency Koh Samui. Nos disculpamos por cualquier inconveniente. Sus comentarios son valiosos y los utilizaremos para mejorar nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida pronto a Hyatt Regency Koh Samui. Saludos cordiales, El equipo de Hyatt Regency Koh Samui
Kyps
Habitación con vistas al océano y acceso al club - Cama extragrande
Fecha de estancia: oct 2024
Parejas
24 valoración
4.5/5
Fabuloso
Fecha de publicación: 9 nov 2024
We thoroughly enjoyed our stay at this hotel. Every staff member we encountered was friendly, courteous, and always ready to assist with any questions. Kudos to the entire team for delivering such heartfelt service. This is truly what exemplary hospitality looks like! 👍🏻👏🏻
Traducir
Respuesta del alojamiento: Dear Kyps,Thank you very much for taking the time to share your experience at our resort. We're thrilled to hear that we were able to provide you with the wonderful experience during your stay in Koh Samui.We are very happy to see that you had such a lovely stay with us. Your kind words and compliments have already been shared to the entire team whom it has been a tremendous source of encouragement.Thank you very much again for staying with us and taking the time to review our hotel. Please do let us know, should your travels bring you back in the future.Best regards, The Hyatt Regency Koh Samui Team
Usuario invitado
Habitación (2 camas), con vistas parciales al mar
Fecha de estancia: oct 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 5 dic 2024
The Thai staff was very helpful. Especially the chef.
Traducir
Respuesta del alojamiento: Dear Guest,Thank you for taking the time to share your feedback on your recent stay at Hyatt Regency Koh Samui. We are pleased to hear that you enjoyed your time with us, and we appreciate your rating. We hope to have the opportunity to welcome you back to Hyatt Regency Koh Samui soon. Best regards,The Hyatt Regency Koh Samui Team
Phattaraporn V
Habitación con 2 camas individuales y vistas al jardín
Fecha de estancia: ago 2024
Viaje con amigos
1 valoración
5.0/5
Excepcional
Fecha de publicación: 10 sep 2024
Service excellence : Courteous, Knowledgeable and attentive staff. Accommodation quality : Spacious, well-furnished rooms with high-quality bedding and linens. Impeccable cleanliness in room and common areas.
Traducir
Respuesta del alojamiento: Dear Khun Phattaraporn,Thank you very much for taking the time to share your experience at our resort. We're thrilled to hear that we were able to provide you with the wonderful experience during your stay in Koh Samui.We are very happy to see that you had such a lovely stay with us. Your kind words and compliments have already been shared to the entire team whom it has been a tremendous source of encouragement.Thank you very much again for staying with us and taking the time to review our hotel. Please do let us know, should your travels bring you back in the future.Best regards, The Hyatt Regency Koh Samui Team 
Usuario anónimo
Habitación con cama extragrande y vistas al jardín
Fecha de estancia: jun 2024
Familias
14 valoración
5.0/5
Excepcional
Fecha de publicación: 1 ago 2024
There's a fire show at sesun grill restaurant every wednesday night. Room is practical and my favourite is the balcony. Would love to return again!
Traducir
Respuesta del alojamiento: Dear Guest,Thank you very much for taking the time to share your experience at our resort. We're thrilled to hear that we were able to provide you with the wonderful experience during your stay in Koh Samui.We are very happy to see that you had such a lovely stay with us. Your kind words and compliments have already been shared to the entire team whom it has been a tremendous source of encouragement.Thank you very much again for staying with us and taking the time to review our hotel. Please do let us know, should your travels bring you back in the future.Best regards, The Hyatt Regency Koh Samui Team 
Yusuf786.khan
Habitación con 2 camas individuales y vistas al jardín
Fecha de estancia: may 2024
Familias
10 valoración
4.7/5
Fantástico
Fecha de publicación: 3 jul 2024
Positives: Amazing room, amazing pools! Negatives: Rocky beach and the prices at pool restaurants are a complete ripoff. Will also cost you 300 bhat oneway to chaweng beach from this location
Traducir
6/10
Respuesta del alojamiento: Dear Yusuf786.khan,Thank you very much for taking the time to share your experience at our resort. We're thrilled to hear that we were able to provide you with the wonderful experience during your stay in Koh Samui.We are very happy to see that you had such a lovely stay with us. Your kind words and compliments have already been shared to the entire team whom it has been a tremendous source of encouragement.Thank you very much again for staying with us and taking the time to review our hotel. Please do let us know, should your travels bring you back in the future.Best regards, The Hyatt Regency Koh Samui Team
MDing
Habitación con cama extragrande y vistas al jardín
Fecha de estancia: sep 2024
Familias
4 valoración
3.0/5
Fecha de publicación: 3 nov 2024
Quite poor service from the beginning and so many staff don’t know English, no following schedule on so many activities. Wooden flooring tails on main swimming pool required change ASAP Hotel keep it clean .
Traducir
Respuesta del alojamiento: Dear MDing,Thank you for sharing your feedback regarding your recent stay at Hyatt Regency Koh Samui. We sincerely apologize for the inconveniences you experienced. To enhance your experience and stay informed about our activities and promotions, we offer the Staytus app. You can easily access it by scanning the QR code located in the remote box in your room or digital TV in the lobby. We appreciate your comments and will use them to improve our services and facilities. We hope to have the opportunity to welcome you back and provide a better experience in the future. Best regards,The Hyatt Regency Koh Samui Team
MJ the traveller
Habitación (cama doble extragrande), con vistas parciales al mar
Fecha de estancia: mar 2024
Familias
1 valoración
4.5/5
Fabuloso
Fecha de publicación: 13 may 2024
I recently had the pleasure of staying at the Hyatt Regency Samui, and it was truly an unforgettable experience. From the moment I arrived, I was greeted with warm hospitality and impeccable service. The hotel's location is stunning, nestled on a hillside overlooking the crystal-clear waters of the Gulf of Thailand. The views from my room were breathtaking, especially at sunset when the sky was painted in shades of orange and pink. The room itself was spacious, elegantly decorated, and equipped with all the amenities one could ask for. The plush bedding ensured a restful night's sleep, and the private balcony was the perfect spot to enjoy a cup of coffee in the morning. The culinary offerings at the hotel were exceptional. I dined at several of the on-site restaurants, each offering a diverse menu of delicious dishes made with fresh, locally sourced ingredients. Whether I was craving Thai cuisine, seafood, or international fare, there was something to satisfy every palate. One of the highlights of my stay was the hotel's infinity pool, which seemed to blend seamlessly with the ocean beyond. It was the ideal place to relax and unwind, with attentive staff on hand to cater to my every need. Overall, my time at the Hyatt Regency Samui was nothing short of magical. The combination of luxurious accommodations, stunning views, and top-notch service made for a truly unforgettable vacation. I can't wait to return someday soon.
Traducir
6/9
Respuesta del alojamiento: Dear MJ the traveller,Thank you so much for taking the time to write such a wonderful review of your recent stay at Hyatt Regency Koh Samui. We are thrilled to hear that you had a fantastic experience with us and that we were able to exceed your expectations.It is always our goal to provide our guests with exceptional service and a memorable stay, and we are glad to know that we have achieved this for you. We appreciate your kind words about our facilities, accommodations, service, food, staff, and the beautiful location of our resort.Thank you for choosing to stay with us, and we look forward to welcoming you back to Hyatt Regency Koh Samui for another amazing stay.Best regards,The Hyatt Regency Koh Samui Team
Artem
Habitación (cama doble extragrande), con vistas parciales al mar
Fecha de estancia: sep 2024
Parejas
13 valoración
5.0/5
Excepcional
Fecha de publicación: 10 oct 2024
We had an amazing stay here. The amenities were top-notch, and the service was impeccable. Ideal for a romantic escape with plenty to do nearby!
Traducir
Respuesta del alojamiento: Dear Artem,Thank you very much for taking the time to share your experience at our resort. We're thrilled to hear that we were able to provide you with the wonderful experience during your stay in Koh Samui.We are very happy to see that you had such a lovely stay with us. Your kind words and compliments have already been shared to the entire team whom it has been a tremendous source of encouragement.Thank you very much again for staying with us and taking the time to review our hotel. Please do let us know, should your travels bring you back in the future.Best regards, The Hyatt Regency Koh Samui Team
Usuario anónimo
Habitación con cama extragrande y vistas al jardín
Fecha de estancia: feb 2024
Personas que viajan solas
1 valoración
5.0/5
Excepcional
Fecha de publicación: 10 abr 2024
I like stay in hyatt regency koh samui. I checked in early because i arrived early in the morning and and they allowed me to enjoy the facilities at the hotel while waiting for my room to be ready to be occupied . Thank you hyatt.
Traducir
Respuesta del alojamiento: Dear Guest,Thank you for taking the time to share your feedback on your recent stay at Hyatt Regency Koh Samui. We are pleased to hear that you enjoyed your time with us, and we appreciate your 5-star rating. We hope to have the opportunity to welcome you back to Hyatt Regency Koh Samui soon. Best regards,The Hyatt Regency Koh Samui Team
h3art
Habitación con cama extragrande y vistas al océano
Fecha de estancia: ago 2024
Parejas
48 valoración
5.0/5
Excepcional
Fecha de publicación: 26 sep 2024
Nice view Big room Location to airpot only 7min To samui central mall.also only 7min
Traducir
Respuesta del alojamiento: Dear h3art,Thank you for taking the time to share your feedback on your recent stay at Hyatt Regency Koh Samui. We are pleased to hear that you enjoyed your time with us, and we appreciate your rating. We hope to have the opportunity to welcome you back to Hyatt Regency Koh Samui soon. Best regards,The Hyatt Regency Koh Samui Team
KatLiuYu
Habitación con 2 camas individuales y vistas al jardín
Fecha de estancia: ene 2024
Familias
4 valoración
5.0/5
Excepcional
Fecha de publicación: 18 feb 2024
The service of staffs are great. Recommend us good Thai massage and good restaurant to go. Cocktails at bar is very nice
Traducir
Respuesta del alojamiento: Dear KatLiuYu,Thank you so much for taking the time to write such a wonderful review of your recent stay at Hyatt Regency Koh Samui. We are thrilled to hear that you had a fantastic experience with us and that we were able to exceed your expectations.It is always our goal to provide our guests with exceptional service and a memorable stay, and we are glad to know that we have achieved this for you. We appreciate your kind words about our staff, Verio Spa, and restaurants.Thank you for choosing to stay with us, and we look forward to welcoming you back to Hyatt Regency Koh Samui for another amazing stay.Best regards,The Hyatt Regency Koh Samui Team
Usuario invitado
Habitación doble con vista al océano - Acceso al club
Fecha de estancia: jun 2024
Familias
10 valoración
3.7/5
Fecha de publicación: 9 jul 2024
I do not recommend this hotel with toddlers. Accessibility is an issue.nothing outside the hotel and beach is rocky.
Traducir
Respuesta del alojamiento: Dear Guest,Thank you for taking the time to provide us with your insights. We regret to hear that your stay did not meet your expectations. We strive to ensure every guest has a pleasant experience, and your insights are valuable to us in our ongoing efforts to improve.We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant stay. Best regards,The Hyatt Regency Koh Samui Team
Metin DUZGEC
Habitación familiar (cama doble extragrande), con vistas parciales al mar
Fecha de estancia: jul 2024
Otro tipo
1 valoración
3.7/5
Fecha de publicación: 25 ago 2024
The beach is rocky, and those who like to swim in the sea are unsuitable hotels.
Traducir
Respuesta del alojamiento: 尊敬的賓客,感謝您抽出寶貴時間給予我們反饋,很遺憾在您此次入住過程中未能完全滿足您的期望,我們對此向您表示歉意。對於您提到的問題,我們立即與相關部門溝通並引起重視,您的反饋和建議將幫我們不斷完善,使我們的服務質量能夠不斷地提高。真誠歡迎您的再次光臨,我們期待與您的再一次相見。最好的問候,蘇梅島凱悦酒店團隊
Mostafa Iran
Habitación (cama doble extragrande), con vistas parciales al mar
Fecha de estancia: nov 2023
Parejas
14 valoración
4.2/5
Muy bueno
Fecha de publicación: 22 dic 2023
It's a very beautiful hotel well designed and very good pool but the beach is not sandy beach is full of rocks actually and it's not comfortable for swimming but the pools are great
Traducir
Respuesta del alojamiento: Dear Mostafa Iran,Thank you for taking the time to share your experience with us. We apologize for any disappointment caused by the condition of the beach. We regret that we did not meet your expectations in this regard. Your insights are valuable, and we hope the overall experience was still enjoyable.We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant stay. In the meanwhile, please reach out to us in case you need any assistance.Best regards,Hyatt Regency Koh Samui Team
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