Valoraciones de HENGLI HOTEL

It was our first time to Suzhou, and we chose to stay in hengli hotel. The first impression was impressive, luxurious lobby and beautiful design. We kind of love the environment here. There is one hotel manager assigned to service us, I remembered her name is 冠玉冰. I must give a thumbs up to her services, she answered most of our enquiry and always check with us if we need any assistance daily. Our room view is stunning! We enjoyed seeing the sunset everyday. Definitely will come back to stay here again.

Hengli is truly a definition of a 5 star hotel. In every aspect, the service, facilities, location, housekeeping and extra services provided we are truly happy with the exceptional quality provided. Right from the time we arrived, during our stay and checking out, the experience was excellent. The sunset view and the laser show from our 38th floor room were also some of the highlights. Thank you for the fresh fruits and porridge during our stay, it was really thoughtful. We truly enjoyed our weekend stay here. This will one of those truly memorable place where we will reflect with fondness.

I can’t have the words to describe how friendly and helpful the persons who work there are (from the lobby until the cleaning lady) Such a nice stay. The room was so very clean, the bed was amazing and the gym/pool area was more than 5 star hotel. What a new, and chic hotel is. I will for sure be back. Thank you so much.

Good for traveler, not close to Suzhou center but near outlets

Amazing hotel, service is very good you get your own personal housekeeper who can arrange everything, mine was Zhang xiangting very nice.

friendly and helpful frontdesk staffs

An established hotel with great service from all staff, with special mention to Kobe. We were given the room on the 38th floor with an amazing lake view 😍 Love the use of technology. The toilet seat is automatic which makes it more hygienic. Some things are also delivered by a robot. My girl had fun in the bathtub and loved the free soft toys. Gym is huge. Hotel breakfast also has a wide variety. There was even free fruit platter and green bean soup for supper 👍🏻 A lovely stay and highly recommended!

Good service

Great place!

新酒店 2022年開業 高端大氣上檔次，整潔明亮，鮮花着錦，服務周到，設施完備 自助晚餐既豐盛又好吃，很有特色：水果品種既多又新鮮，橙子超甜，本地甜瓜好吃，還有甘蔗;有熟醉蟹、醉蛤蜊和醉蟶子；有米露和桂花釀 自助早餐亦佳 步行至“蘇州灣大劇院”衹要幾分鐘 下次還會選擇

一句話：蘇州酒店業的No. I！主要是三項：服務意識強烈，設施設備一流，早餐中餐絕對是蘇州酒店業頂流！感謝你們的工作，你們的老總肯定是認真負責重服務質量的酒店管理者！加油！作為酒店愛好者提幾點建議供參考：一，酒店節日期間的餐飲服務活動內容，和實際的實施方式有脱節，應該全員培訓知曉！衞生間備品應該及時更換。淋浴房門下面膠條己壞。手持淋浴頭插上座子無法朝前。房間夜燈設定不知道怎麼調，要麼全關，要麼全黑。小冰箱必須叫人來開才能用。服務是細節的堆疊，希望加油！

我有幸入住了恆力大酒店，這次的入住體驗簡直超乎想象，讓我必須要給這家酒店一個大大的好評。 房間佈局合理，空間寬敞，床品柔軟舒適，房間內的各種設備一應俱全，從高速穩定的無線網絡、高清的電視到功能齊全的空調系統，每一個細節都考慮得十分周到。而且，房間內的衞生狀況無可挑剔，每一個角落都一塵不染。 酒店的前台工作人員任慧寧態度熱情、專業。從辦理入住手續的那一刻起，就感受到了他們無微不至的服務。他們耐心解答我的每一個問題，無論是關於酒店的設施使用還是當地的旅遊資訊，都能給予準確而詳細的回答。辦理手續的速度也非常快，整個過程高效而順暢。 酒店的餐飲服務也給我留下了深刻的印象。餐廳的菜品豐富多樣，無論是當地特色美食還是國際經典菜餚，都做得十分地道。 如果我以後有機會再次來到這個城市，我一定還會毫不猶豫地選擇這家酒店，並且會向身邊的朋友大力推薦。

酒店的環境很美，建築設計也非常的別具一格，讓人感到心曠神怡。特別是酒店管家姜禕凝的服務也非常的周到，我們的要求都能得到及時的滿足，特別開朗的一個小姑娘，可以稱之為絲滑的服務，給我們留下了非常好的印象。酒店的房間以及早餐都非常注重的讓我滿意，住的很舒服很安心，很值得推薦。

酒店設施很新，乾淨整潔。剛到大堂就有服務人員上前接待幫拿行李，辦理入住後管家姜禕凝親自帶我們到房間並詳細介紹注意事項，還為我們準備了晚安粥和牛奶，主動詢問是否需要熨燙衣服，非常細緻體貼。第二天早上還提醒我們早餐就餐地點和時間。