Enento Group

See you on Thursday at the #NordicBankingForum Come to meet us directly at our booth or book an appointment in advance through Brella networking tool. Ask, discuss, and discover with us how we can help you succeed and make smart decision with customized data and insights #NBF24 #KYC #AML #PEP #compliance

Prepare for a new era of KYC!    Meet Teemu Kettula, Asiakastieto’s Compliance Stream Lead. Join us at #NordicBankingForum where Teemu is delivering one of the keynote speeches! It is all about how Asiakastieto has unravelled Swedish companies’ ownership structures with a help of artificial intelligence. By expanding ownership and group structures data across the region, we are truly unlocking the Nordic potential and welcoming the next era of KYC.    Our aim is to help financial institutions and other companies regulated under AMLA to fulfil their obligations to know their customers. The new process provides up to date and high-quality structured shareholder data with proof documents - please join and learn all about it!   See you at #NBF24 on 28th of November!

Enento Group half year financial report published I Solid progress in Business Insight and cost efficiencies, but continued decline in consumer credit information. During the third quarter of 2024, Business Insights continued its solid performance, and we reached our Efficiency Program target. However, the consumer credit market in Sweden remained challenging through the third quarter of 2024 due to the weak market environment. Consumer credit volumes were also muted in Finland and consumer confidence remains low. The challenges in our Swedish and Finnish consumer credit information services resulted in lower net sales at the group level.    Highlights from Q3 2024 🔹 Solid progress in Business Insight, particularly in Finland and Norway  🔹 Consumer credit market remained challenging in Sweden and consumer credit volumes were also muted in Finland  🔹 Strong free cash flow and decision to pay the second dividend instalment to our shareholders  🔹 NPS from strategic and large customers remained on a good level      Efficiency Program target reached 🔹 Targeted 10 MEUR run-rate benefit impact fully achieved  🔹 IT infrastructure consolidation is proceeding and will be finalized in H1 2025    New services   🔹 Share of net sales from new services 16,6% improved from previous year (12,9%)  🔹 Improvement was driven by new services related to Swedish daily credit register, Finnish SME-offering modernisation and new real estate information services    Looking ahead Our current strategy continues to be valid, and we remain fully committed to delivering sustainable, profitable growth once the market conditions improve. We continue to closely monitor the market situation and anticipate that the difficult situation in consumer credit information continues in Sweden. We have seen stabilization in consumer credit volumes on a quarter-to-quarter basis in 2024, but it is not yet turning into sales growth.     We face margin pressure due to muted volumes, price increases of data, and sales mix impacts as we see highest growth in services that come with variable costs. The situation in Finland is also tough for consumer credit information, but development in Business Insight is more stable and helps to offset this. We have the right direction in our strategy execution and expect demand to stabilize, and hence keep outlook and guidance unchanged for 2024.    Full Q3 financial report available at enento.com/investors

Our payment default statistics show that over-indebtedness often begins early in life. To address this, we've offered financial literacy programs in Finland and Sweden since 2011, helping young adults manage their finances and avoid high-risk loans. 📊 We have developed the TarkkaFyrkka program for educational institutions in Finland. The purpose of TarkkaFyrkka is to create and share material about managing personal finances. In Finland, we have organized workshops and webinars for adults working with young people and created a free-of-charge material bank to support financial education. We have developed Tarkka Fyrkka with our partner Nuorten Akatemia since 2016, and the first joint workshops were held in 2017. 🎓 This year we have been developing a new TarkkaFyrkka video lesson. The idea behind these lessons is to provide educational institutions and those working with young people with easy-to-use materials for teaching personal finance. The material has been pre-tested in workshops and will be released soon. It will be available free of charge for educational use.     Within our The Bill program in Sweden, we have concentrated on offering our Kreditkollen service for free to individuals under 21 and on developing and distributing digital educational materials through our various partnership networks. These materials have been prepared in multiple languages, including Arabic, to reach a wider audience. 🌍 Our local collaboration partners include Alkompis, the largest Arabic news outlet in the Nordics; Fryshuset Foundation, a non-profit organization focusing on empowering young adults; and Gimi – Financial Superskills for Life, a financial application designed for children and young adults that features digital lessons and quizzes. 🤝 Read more in this article: https://lnkd.in/dJZYyhjZ 🔗 #Youth #YouthEmpowerment #sustainability 

Last week, we celebrated World Mental Health Day, highlighting the importance of mental health for everyone. The conversation around mental health is growing, and at Enento Group, we believe it’s crucial to create an environment where our people feel supported and valued. Mental well-being starts with the actions we take every day, and we are committed to playing our part in making a difference. Here are a few ways we’re making mental health a priority: 🧠 Cultivating a culture of safety, inclusion, and trust  🌱 Encouraging personal and professional growth  🤝 Ensuring everyone feels seen, heard, and appreciated  🌍 Fostering a strong, supportive community  🎯 Providing leaders with the skills and resources to lead with care and empathy Our initiatives include: 💼 Training for all employees focusing on emotional intelligence  📲 Access to mental health support through the psychology platform Auntie  🕒 Dedicated time for personal wellbeing, including a weekly Wellbeing Hour and meeting-free Wednesday mornings  🩺 Professional psychological support through our healthcare services  📊 Monthly check-ins to track motivation, trust, and mood  🧘♀️ Yoga and mindfulness sessions on an ongoing basis    During the month of November, we’ll continue this conversation through our Empowered People Month, diving deeper into how we can promote wellbeing at work. #mentalhealthmatters #wellbeing #worldmentalhealthday

🌍 Staying future-ready in the era of AI and continuous change 🤖 At TCS Summit Europe 2024, Enento was proud to be represented by our CEO, Jeanette Jäger, who participated in a panel discussion about the role of adaptability in today's fast-evolving business landscape. As businesses face increasing complexities, from technological advancements and AI 🤝 to global economic shifts 🌐, adaptability and digital transformation have never been more crucial. Jeanette shared invaluable insights on how we at Enento Group are constantly reshaping our strategies to stay agile and help our customers navigate these global challenges. We are thrilled to continue this journey of innovation and leadership 🚀 as we prepare for the future, driving success for our partners, stakeholders, and the industry as a whole. #TCSsummit #AI #DigitalTransformation #Adaptability #Leadership #EnentoGroup 🔗 Read more from Jeanette Jäger: https://lnkd.in/dH-a8TSG 🔗 Event Highlights from TCS: https://lnkd.in/dkvAxzua  

Customer-First Culture means placing our customers at the center of everything we do. The annual Voice of the Customer event week is an important way to maintain and enhance customer understanding and remind the entire organization of customer-centric thinking. This year, the event focused on artificial intelligence and future customer expectations, interactions, and insights. With the integration of AI and new technologies, we explored innovative ways to collect, understand, and act more effectively on customer feedback. Read more on the blog about how our AI chatbot plays a central role in this. https://lnkd.in/dbty564k

This Friday we have a real treat for you all interested in KYC, compliance and banking! Our Nordic KYC Product Owner Teemu Kettula is sharing his extensive knowledge on Helsinki Fintech Farm #KycMastery webinar - this one is not to be missed 💡 Next era of KYC in banking is already here - stay ahead of regulatory developments, drive efficient AML processes and harness your valuable data into good use. See you on Friday! https://lnkd.in/dBamPGkR

It was so great to have our managers from Finland, Sweden, Norway and Denmark in Helsinki for our annual Leadership day a couple of weeks ago 🙌 Our HR Director Sari summed up well the programme and relevance of the day, check out her post 👇

Maija Kunttu-Lindblom, Commercial Insights Manager at Santander, introduced the journey that Santander has been on in the past few years. They have moved from being a country-centered organization to a Nordic set-up, and how that has affected gathering and utilizing customer feedback. She kindly shared their path of leveraging Generative AI to cluster and comprehend customer insights and feedback, and emphasized the importance of customer and partner centricity in their business model. Enento’s UX Manager Aki Koski shares the same sentiment: “Enento has faced similar challenges when expanding its activities and collaboration across the Nordics. Now, we are about to introduce a GenAI-based tool. This innovative approach will help us enhance our customer experience strategy while driving business growth in the right direction. By utilizing new insights, we will continue to uncover fresh ways to serve our customers. This will enable us to listen to our customers even better and make data-driven, high-quality decisions more efficiently. A key focus for us is engaging every employee to consistently think from the customer's perspective. We are committed to taking this to the next level.” This session was the final presentation of Enento’s Voice of the Customer week. We thank all the visitors for sharing their top-notch knowledge of GenAI-based customer experience!