Leanlab.co

🎯 We're excited to share how Finland's largest job search engine Duunitori streamlined their customer research process with Leanlab. The results? Key achievements: ✅ Moving from sporadic research to a continuous dialogue with users ✅ Reduced time for collecting customer insights from weeks to days ✅ Ability to rely on online user research for decision validation "Leanlab transforms customer engagement from a complex task to an effortless process, providing the ability to run quick tests at a moment's notice" - Silja Rajamäki, Service Designer at Duunitori Ready to transform your user research approach? Read the full case study to learn how Duunitori uses their customer lab for: ✔️ Quick prototype and concept testing ✔️ Customer journey research ✔️ Video interview recruitment ✔️ Continuous idea crowdsourcing https://lnkd.in/dT5rr4vy #UserResearch #CustomerExperience #ProductDevelopment #UX #CX #Innovation

🔍 Choosing the right UX testing tool can feel like finding a needle in a haystack. In our latest article, we break down the essential features that transform how you collaborate with customers: - Continuous user collaboration - Flexible testing methods - Real-time feedback capabilities - Customizable research environments - Strong decision-making support Most importantly? We look at how these features tackle common challenges like participant recruitment, time constraints, and fragmented insights. Read the full article to discover how the right UX testing tool can help you: ✅ Speed up product development ✅ Gather more reliable feedback ✅ Make data-driven decisions faster https://lnkd.in/dYmY_g-n #UserExperience #UXResearch #CustomerInsights #ProductDevelopment #CX What challenges do you face in your UX testing process? Share your thoughts below! 👇

💡 Ever wondered what guesswork actually costs in CX/UX development? We did the math, and the numbers are eye-opening: Poor user research practices could be costing your business millions. In his latest blog post Ville Österlund break down: ☑️ Why you only have a 3.7% chance of success when making decisions without user input ☑️ How user collaboration can boost your success rate by 13.8X ☑️ The real financial impact: up to €20M in potential revenue for a mid-sized business Swipe through to see the full breakdown and discover why you should move from gut-feel decisions to continuous user collaboration. Also check the comments for a link to the full blog post. 🤔 What's your take on this? Have you calculated the cost of guesswork in your organization? #UserResearch #CustomerExperience #UX #ProductDevelopment #Innovation #CX #Leanlab

🚀 We are excited to share a new customer success story featuring Stockmann, a leading Nordic retailer. Discover how Stockmann leveraged Leanlab to elevate their customer experience: ✅ Built a thriving 1200-member customer lab ✅ Slashed insight gathering time from weeks to just 24 hours ✅ Enhanced decision-making with real-time customer feedback ✅ Boosted brand loyalty through continuous engagement From strategic visioning to tactical improvements, see how Leanlab is helping Stockmann stay ahead in the competitive retail landscape. "The best thing with Leanlab is the speed. If you want some customer perspective for an important meeting tomorrow, you will get it." - Arla Jussila, Lead Specialist, Customer Experience & Insight at Stockmann Ready to elevate your CX game? Learn more about Stockmann's success and how Leanlab can transform your customer research: https://lnkd.in/gWqTmudV #CustomerExperience #UserResearch #RetailInnovation #CX #UX #Leanlab

Most of our users say that Leanlab is the fastest and easiest way to engage with their customers. Having an own customer lab allows them to get customer insights as fast as in 24h! Want to know more and understand how a customer lab could help you become more customer centric by providing an instant channel to reach your customers? Join our next open demo to see the basic functionalities of Leanlab and get a better understanding of the platform. By joining, you get a chance to see Leanlab in action and ask questions from our experts. 📅 October 10th, 9.00 AM to 9.30 AM CET 🌐 Online Sign up now to learn more about the platform 👇 https://lnkd.in/dcwh4wZZ #ProductDemo #UserInsight #UserResearch #UX #CX #Leanlab

✨ Exciting days ahead as Ville Österlund and John Sjögren from Leanlab.co are attending SaaSiest in Amsterdam ✨ Ping either one if you want to meet up and have a chat! #SaaSiest2024 #amsterdam

📣 Calling all CX, UX, and Product Development professionals! Are you tired of slow, expensive user research that doesn't keep up with your agile development process? It's time to find a new way to engage with your customers. Join us for a live demo of Leanlab on October 10th at 9 AM CET and discover how to: ✅ Collaborate with users continuously across your development funnel ✅ Get actionable insights within 24 hours instead of weeks ✅ Increase your user research frequency by 3-5x In just 30 minutes, you'll see firsthand how Leanlab can help you transform your approach to user research and customer experience. Our customers have reported saving significant time and money while making more informed, user-centric decisions. Don't miss this opportunity to stay ahead in the competitive CX landscape. 🔗 https://lnkd.in/dcwh4wZZ #UserResearch #CustomerExperience #ProductDevelopment #CX #UX

If you won't be able to join the JourneyOps event in Oslo in person next week, you now have the opportunity to follow it live online! Join the live stream on Tuesday 24 of September to hear Ville Österlund and many more inspiring speakers share their experiences within journey management!

If you haven't yet signed up for the JourneyOps Event in Oslo on September 24th, now is the time to take action! You will have the opportunity to hear several insightful presentations on journey management and get inspired and network with peers during the morning. We at Leanlab.co are really excited to join the event and we are looking forward to seeing you there! Check out the details and sign up now 👇

Last chance to register for our Leanlab Open Demo tomorrow! https://lnkd.in/dQkYMVM3