Kyukaruizawa Kikyo, Curio Collection by Hilton arvostelua

第三次來，還可以

這家輕井澤希爾頓格瑞温泉酒店，很滿意，房間面積大，我們的温泉晚餐也很滿意，很高級，這次輕井澤酒店選的很不錯～～

The hotel room is spacious but slightly outdated. Upon entering the room, there was a surprise birthday treat, which was very lovely. The staff provided excellent service!

Excellent location with nice restaurants close by

安靜 整潔 房間大 房間略顯陳舊 但保養很好

房間老了，但是保養的挺好，周圍環境也很好，距離火車站很近，但是會堵車，酒店有接送火車站，但是需要打酒店電話叫他們來接的，攜程酒店訂單裏面的聯繫酒店的電話不對，打過去沒人接，後來是聯繫客服幫我讓酒店來接的，等了一個多小時，攜程應該要確認一下訊息是否正確，特別是這種需要聯繫酒店的，酒店和攜程的溝通也有問題，我是預付費的，退房的時候酒店還拿賬單讓我付，還好和他們説了確認以後沒問題，不然又要花時間溝通了，希望攜程以後預訂訊息能正確點，不要增添不必要的麻煩。

飯店環境很好 備品也都用得很好 不論是地點還是各項設施都值得他的價格 下次肯定還會再回來住 臨時訂房卻沒有踩雷 超推薦的

飯店人員都很熱情，從房間窗戶看出去一片綠油油的景色，讓人整個很放鬆。下次還會想再住。

We had a fantastic stay at hotel. The hotel serve us well and taken great care of our old parents. The rooms are a bit dated but the staff, the driver and cafe staff service made it all up. The hotel is located to the old town area and with plenty of good restaurants near by. The hotel car service takes you to train station for free. This save us a lot of time and money as we are travelling with two old people.

호텔규모는 작았으나 깔끔하고 친절했습니다. 특히 식당과 사우나가 고급지고 좋았고 스키장까지 무료 라이드 해주셔서 아주 편리 했습니다.

酒店很老，但位置環境很好，出行便利。酒店的早餐還行，但温泉池其實就是個小小的浴場泡池，根本沒温泉味，連日本人都是先泡下再沖澡。

위치가 매우 좋습니다. 긴자 거리가 걸어서 5분 거리에 있구요. 호텔 바로 앞에 톤보노유 온천으로 갈 수 있는 버스 정류장이 있습니다. 객실의 톤앤매너, 친절함은 굉장히 격조가 있습니다. 다시 오고싶은 곳입니다

The staff are all very friendly and helpful from driver to receptionist to cleaning staff. We have a pleasant stay in this hotel. The pick up service to and from JR station as well as the snow house are a plus for us. Furthermore, the breakfast variety as well as freshness of ingredients are highly appreciated. They are nice enough to give me a ride after my checkout for picking my luggages back . Overall speaking , I will recommend to others of this hotel .

酒店職員保持微笑樂於助人，並且提供貼心服務。