Okapi Hotel arvostelua

My stay at Okapi hotel started with the surprise that my room was not in the main building but inside a massage center. Week mornings were very noisy and people were around all day. Also, there was no hot water, wifi, fridge and Tv, all services that were listed on the app for that kind of room. Breakfast was average, not great not bad. Staff has been nice, but to be honest I wouldn't recommend staying at Okapi. It should be a hostel for the services it offers. I tried to complain with trip.com just to find out that ******* was the supplier and that nobody was able to contact the hotel by phone to solve the question. The owner actually read the email sent by the assistance and he approached me just a day later, not answering the email but trying to solve it personally. I do not what to think, I'm very disappointed about how this was managed.

Very exceptional experience with Okapi hotel. Staff amazing

Zupełnie przeciętny hotel w dobrej lokalizacji. Dosyć dobre śniadania w formie bufetu. Jest ok.

hotel for little money but in a good location and good service, good breakfast.

環境： 地段還不錯，很適合第二天坐車 衞生： 還算乾淨 設施： 最基礎的設施，沒有電梯但是會幫忙放行李 服務： 服務很好，原來訂的房間沒有wifi還給升級了。

ロケーションが、ダウンタウンに近いので便利です。

Amazing

EXCELLENT LOCATION AND SERVICE

Good value on your money Hotel is ok and rooms too. Hot shower and big bed. Very good buffet breakfast on own restaurant where can order good food on menu. Staff are nice and helpfull. Airport transporting arrange. If arrive by bus to Kigali it is better take to motorbike lift then walk to the hotel.

A nice budget hotel in Kigali. A simple budget hotel in Kigali.

Recommended gem in city centre Excellent hotel for the price.while it might not be Hyatt quality, the rooms are functional, clean and comfortable with great views from the balcony if you get the 3rd or 4th floor. ALL staff members go the extra mile to make sure you have a nice stay Breakfast is Ok. VFeuit us excelkent, but uou have to order cooked eggs. The restaurant meals for lunch and dinner are excellent. Order about an hour before you want it though!

Breakfast was very nice especially the African tea. The people are very polite and helpful.

No fan no ac how can any one stay or sleep on multiple request was given fan in room

It was good but when i asked to refund my money they didn’t gave me back and say you have to stay till your last day we don’t refund the money back But on the site they said they have full refundable policy