Artyzen Habitat Suzhou arvostelua

Arrived at front desk to do checkin, male front desk attended to me and did my check-in. Shared that he did a free upgrade for us, and asked for a 5star review. (But i believe in an honest review) Then came the deposit collection of 500RMB. Site show Cash/Credit/Alipay/Wechat Pay. Since i have excess cash with no use, i decide to do cash deposit. Not to mention site shows *non cash deposit may take 2-4 weeks to refund* The guy gave an unwilling face to receive it and wanted a change of deposit method, asking if i have Alipay or WeChat pay since "We dont even use cash in china mainland anymore. We all use ewallets. Also, you giving cash deposit will require longer checkout process as it is more tedious" When i shared that this was excess cash with no use as i also use Alipay, he asked me to change my deposit method. Next we wanted to do laundry, but it was a chargeable (?) facility. Other hotels are giving free laundry but here at this *5star* hotel is chargeable..? Nevertheless, for obvious reason, we can't use the self laundry service because it requires an APP installation and account setup that can only be tied to a local number, which we do not have as a tourist. When attended to front desk, we had to ask for specifically their help to run the washer and the first thing the male front desk ask was "i can help you run it, but how do you want to pay me for the fees later?" Went up to the laundry room with him at level 2 and he was enquiring if we can do Alipay or WeChat pay for the fees before he even assist with the wash. It was merely a 5RMB! Immediately ask for me to add him on WeChat and facilitate payment at soonest. Free gifts by hotel - we only tried out the canal cruise. But of cos, for the reservation with hotel is 2H prior, but to receive the reservation details is with local number. Since I have already added their WeChat so they sent me the booking details with the local number confirmation. But we had issues at cruise to scan the QR code as it was not the right one. Breakfast, basic spread i'd say. Not the best, quite limited but i suppose it's sufficient for filling up your empty stomach before finding alternative outside. Room size is definitely spacious since "upgrade" was given. We transported around with DiDi but the drop off lobby is so tight that the drivers made us board the car on main road with so many cars moving, which can be quite dangerous especially we still have to check the carplate numbers. Metro station, however, is just across the street. Which is very accessible for guest doing public transport. All in all, i would say the hotel offers a very comfortable sleep for the room amenities but the hotel facilities and service requires more improvement.

地鐵站出門旁邊就是酒店，房間景觀不錯能遠看到蘇州東方之門，房間很新很乾淨，下次有機會住帶院子露台的房間

很滿意 就是訂的帶陽台的 會有蟲子 別的都很好

雅晨悦居連鎖酒店，一直都沒失望過，很感謝工作人員耐心的服務和儘可能滿足住户的要求 特別感謝一下前台小汪，特別耐心，熱情 謝謝

小陳服務熱情 酒店新 舒適

酒店位置很好，交通方便出門就是軌道交通五號線。附近還有一個十全街可以走走逛逛吃吃。一樓大堂的設計感很強，外面還有一個水景池，晚上飯後走走消消食。前台Peter服務很好，非常滿意。安排的房間住的很舒服，乾淨衞生。Peter介紹的附近景點也很詳細，前台也有一個小地圖可以使用。還挺方便的。酒店二樓還有設有自助洗衣房和健身房，真的非常適合我們這種短途旅行的，換洗衣服什麼的都很方便。

房間很安靜，乾淨衞生，大廳接待人員服務態度很好，就是早飯已經冷了，餐廳好像沒開空調。

趕着來蘇州看張學友演唱會，順便帶爸媽和崽一起出遊。中午抵達時候房間還沒有清潔外，工作人員小王看到我們帶的崽，貼心的幫我們做了房間升級。酒店環境很好，乾淨整潔，崽一進房間就開心的爬了起來，爸媽對房間也很滿意

房間很乾凈，周圍的商業帶比較多，可以散户去十全街，出門就有地鐵很方便～ 因為不是假期去的，商務出差工作日去的，前台還進行了套房升級，很貼心～

房間很乾凈 服務也很好

第一次來蘇州住在雅辰悦居酒店，一出地鐵口就是，出行很方便，旁邊就是吃飯的十全街，真的太太太方便了，而且性價比高，下次來蘇州還要住這裏！

再次入住體驗依舊很不錯，衞生乾淨整潔，前台服務也很好，辦理入住很細心很效率，Peter管家超貼心～有問題找他就對了

優點：酒店所在位置出行很方便，出門就是地鐵站；環境很好，大堂乾淨明亮，並且酒店內部有一個小花園，拍照打卡很漂亮，很有蘇式園林的風格特點；服務人員服務都很好，辦入住得小汪印象深刻；酒店很新，床品舒適整潔 缺點：大堂很冷，樓層與大堂温差相差很大，感覺大堂空調都沒有開，這讓初次進入酒店的客人體驗感很差；

房間非常寬敞 院內的園林景緻也很秀氣 除了被凌晨兩點在走廊上哭鬧的小朋友吵醒 就很久沒辦法入睡以外 其他都挺好