Comment pouvez-vous être à l’écoute dans un rôle de leadership ?

Evaluating your listening style is pivotal for becoming a better listener. I think adopting the "Empathetic Listening" is better approach. Are you genuinely attuned to others' emotions and perspectives, or do you merely hear words? Empathetic listening involves not just hearing but understanding and connecting with the speaker's feelings and viewpoints. For example, during a conversation with team member, do you actively listen to their concerns, validating their emotions and providing support? This approach fosters strong interpersonal relationships but requires patience and emotional intelligence. Advantages of empathetic listening include enhanced empathy, stronger relationships, and improved conflict resolution.

To be a better listener, start by practicing active listening, wherein you fully engage with the speaker, maintain eye contact, and refrain from interrupting. Prioritize empathy, seeking to understand not only the words spoken but also the underlying emotions and perspectives. Embrace a non-judgmental attitude to create an open and inclusive environment where team members feel comfortable expressing their ideas and concerns. Additionally, be mindful of non-verbal cues, such as body language and tone, as they can offer valuable insights into unspoken sentiments. Finally, demonstrate a commitment to continuous improvement by actively seeking feedback on your own communication style and adjusting your approach accordingly.

Great tips for the beginning of listening journey. Be ready, stay focused, pay attention, show sympathy & empathy. Listenin better will help you “lead” better.

The first thing to do is to create a culture where people feel like they can be heard You can’t listen if no one speaks Though you should also listen for silence … So culture wise you need to show and a courage ideas, open behaviour and ensure everyone feels seen The other key way to listen is … to talk less Leaders should foster an environment where others voices are heard first, they should try to hold back and not always lead the conversation The other key to listening does not involve your ears… it involves your eyes: -Watch faces -Observe body language -Notice silence Taking note of Non-verbal cues is a key part of being a good listener

Everybody in life & business wants to be seen, heard, and understood. People are happiest when they are in an environment where their opinions are welcomed, and where they are genuinely seen and heard. As leaders, we must seek to understand the people around us by asking questions. Once we have genuinely listened to and considered the other person's point of view, then it is ok to go in a different direction. However, it is important that you explain this decision to the person. Additionally, if you find that you are always right, then you are not leading. Part of being a good leader is embracing humility, taming our egos, and letting others lead us at times. Central to being a good leader is the ability to follow our teams!

Be in the moment, be with them whole heartedly, give them your time and heart… even if you cannot help or advice, just let them speak and pour their heart out. Giving them your undivided attention, time, and heart is more than you think. It can do wonders

“Listen more than you talk. Nobody learned anything by hearing themselves speak.” Listening is not waiting for your turn to speak. Listening is not judging or interrupting. Listening is not pretending to care or agree. Listening is not giving advice or solutions. Listening is being present, curious, and empathetic. Listening is asking questions that help the speaker clarify and deepen their thoughts. Listening is paraphrasing and summarizing to confirm your understanding. Listening is a rare and powerful skill that can transform your relationships, your team, and your leadership. Listening is a gift that you give to others and yourself. "Most people do not listen with the intent to understand; they listen with the intent to reply.\"

I call it Responsible Leadership. It is the responsibility of those in power to Listen. Learn. Grow and moreover Activate change. As I tell my little ones - we have two ears and one mouth. There's more to grab from life if we take a moment to listen more than we speak. Further start telling your inner voice to #STFU! As it's already formulating a rebuttal.

When leading, preparation to listen is key. As an empathic expert, I allocate time before a discussion to clear my mind. This lets me give my full attention, understanding, and compassion to those around me. It's about creating a receptive mental space, ensuring that when I listen, I am truly present. This approach has deepened connections, fostered trust, and driven impactful outcomes within my team.

Being intentional in how you show up for moments of connection is a game-changer. Coming to the conversation with empathy, curiosity and a genuine interest in understanding your colleagues will make magic happen when it’s time to collaborate on new ideas.

It is very easy to slip into a pattern of "getting stuff done" in our daily work. That can get in the way of active listening. To make active listening part of your natural interaction pattern takes mental work. Here are some ideas: + Approach a conversation with the intent to learn (not the assumption that you know already) + Develop a few phrases that you practice to prompt yourself and the speaker to dig into a topic. For example, "tell me more..." is a good one. + Listen not only to what is being said, but for HOW it is being said. These can be clues to help you empathize, reassure, and support the speaker. + Be authentic! If you can't listen actively, let them know and loop back if you can.

First and foremost actually listen. Do away with your list of questions or things you need to clarify. Go in with a blank pad and just hear what the person is saying - or better yet don’t even have a blank pad! Be totally present for them. If you have to ask questions make them open and avoid the trap of closing off an open question as soon as you’re asked it by giving closed examples of answers. We often do this because we’re uneasy about the direction of travel that can come with true open questioning but it’s not open unless there’s the risk it could go anywhere!

The key thing about active listening is the goal - if you're actively listening, you want the person speaking to understand that you're listening and even better, that you've heard them, and you understand them. So to portray that understanding when you reflect the speaker's message, be mindful not only of your words but also your tone, facial expression, vocabulary and your body language. In addition to more direct reflection techniques, think about other ways to land the message that you understand the speaker, without interrupting the flow of the their message, like providing an example or sketching something quickly, and asking the speaker to confirm.

“Active Listening Techniques” are just fancy words to describe that paying attention to what other people say, matters. Be authentic in your responses and value what others are saying.

Active listening is pivotal for effective leadership. One technique is practicing reflective listening, paraphrasing or summarizing what's been said to confirm understanding. For instance, a leader in a team meeting could say, "So, what I hear is..." followed by a summary of key points shared by team members. This not only confirms comprehension but also demonstrates respect and validation for their input. Additionally, maintaining non-verbal cues, like eye contact and open body language, conveys receptiveness and encourages open communication. Being an active listener fosters trust, encourages diverse viewpoints, and leads to informed decision-making, essential qualities for effective leadership.

Stop thinking about what you’re going to respond with or say. Just listen to understand and ask questions. Allow the other person to ask you for feedback. It will happen as they will conclude their narrative. If you’ve asked good questions and listened properly, they may not need to ask for feedback. Maybe they just wanted you to listen to understand.

Vermeide es, deinen Gesprächspartner aufzufordern, dir etwas zu erzählen, wenn du nicht die Zeit oder geistige Kapazität hast, zuzuhören. Manchmal fühlt es sich unhöflich an, NICHT zu fragen, wie es dem anderen geht oder was seine Meinung ist. Aber noch unangenehmer ist es für ihn, auf deine Aufforderung motiviert mit seinem Statement zu beginnen und dann festzustellen, dass du nicht aufmerksam bist oder gar keine Zeit hast, ihm zuzuhören. Dann ist es besser, dies gleich klarzustellen. "Ich möchte deine Meinung wirklich gerne erfahren. Aber lass uns dazu einen Termin vereinbaren, zu dem wir beide Zeit und Ruhe haben. Ich könnte morgen nach der Mittagspause..." Damit verhinderst du Frustration bei dem anderen und Überforderung bei dir.

Common barriers to active listening in a leadership role include distractions, preconceived notions, a lack of empathy, a desire to dominate conversations, and a busy or impatient mindset. Overcoming these barriers is crucial for effective leadership communication.

Recognizing your own triggers is a path through difficult conversations. Many times in conversations people are only interested in getting their point across. It’s helpful to know your own hot button issues so you can calmly and intentionally listen to the other person’s thoughts without the shroud of your own feelings.

In sales, these barriers are like roadblocks to a successful pitch. Noise, stress, and personal stuff can mess with your focus, and I've faced that. But the real deal is our own behavior. Interrupting a client can make them feel brushed off—I've learned to let them finish. Judging? Big no-no. It makes you look closed-minded. I've found that offering advice without being asked doesn't fly well. It's about respecting their journey. And deflecting? That's like saying, "Your story doesn't matter." In sales, being aware of these barriers is key. Self-control, respect, and curiosity? They're my secret weapons for smashing through these obstacles and closing deals like a pro.

Follow ups can make substantial difference in work culture especially to those worked in mutiple places that they always compare their current work culture to their previous one, this can help retain talent and build confidence

I have had many mentors. I have come to admire a few of them, very few. And those were the ones who sent me an unsolicited follow-up message after one of our conversations. Thet really ticked me. And now I do it every time. For me, it represents a token of gratitude for the person who reached me and called me for advice. For them I know the impact it causes, confirming they did do the right thing opening to someone else - me, in this case. Do it. It is a sign of true leadership.

I'm not sure who needs to hear this, and perhaps it's a lesson even those who aren't in business development can learn from, but you can make just as much an impression by following through and following up as you can reaching out or proactively listening. It's funny that we seldom make the same amount of effort that makes an impact on or impresses us individually. Think about the thoughtful follow up, the hand written note, or perhaps even something as simple as following up in the timeframe that was agreed upon? Imagine what impact you could be having on the people who feel validated by your follow-through. It could be as simple as following their directions, or meeting or exceeding their expectations. In either case it will be memorable.

In my experience, follow up and follow through are the most critical steps to listening. When there’s empathy present but no compassion/desire to help, trust will be lost at some point which isn’t good for the culture.

Die Themen lassen sich in 3 Kategorien einteilen: 1.) Es gibt Themen, über die du nachdenkst, aber die du nicht umsetzen kannst. Bei diesen Themen kannst du dich später für die Inspiration bedanken´. 2.) Dann gibt es Themen, bei denen du vielleicht nicht zustimmst und sie darum nicht umsetzt. In diesem Fall kannst du deinem Gesprächspartner signalisieren, dass du über sein Statement nachgedacht hast, dich aber aus bestimmten Gründen anders entschieden hast. Auch das ist eine wertvolle Rückmeldung für ihn. 3.) Bei den Themen, die du aufgrund seines Statements umgesetzt hast, kannst du dich später bedanken, ihm den Fortschritt deines Projektes mitteilen und ihn so an dem Erfolg teilhaben lassen. In allen Fällen wertschätzt du den Input.

The critical thing about listening as a leader is understanding that your presence and the space you're providing the individual (or team) is just as important as the listening itself. As a leader, it's your responsibility to create a space that welcomes feedback, and often times, you will need to actively solicit it. So, how do you get real, actionable feedback when you ask for it? As a leader, you'll need to model what that looks like. It has to be a part of your regular practice--soliciting feedback, giving feedback, receiving feedback--and, often times, acting on that feedback in the moment or in a way that others can see. If you can do that, your team will come to you often, and you will be a better listener as well.

Sometimes the speaker is just looking for a good listener and not a problem solver. Actively listening to the speaker and empathising with the speaker is very important.

At ITC Vegas 2023, Gary Vee delivered a compelling message that resonated deeply with me. He emphasized the profound impact of genuine care on financial success, highlighting how, in an era where technology commodifies knowledge, our uniquely human ability to care for those driving our company's success stands apart. Gary urged the cultivation of a company culture rooted in human values, urging leaders to prioritize empathy, active listening, and thoughtful problem-solving. His central mantra was simple yet powerful: Care more, for it is this genuine care that sets us apart from the limitations of artificial intelligence.

Listening is a cornerstone of effective leadership, transcending beyond the mere act of hearing to encompass a deep understanding of others' perspectives and concerns. A leader who actively listens fosters an inclusive and collaborative environment, where team members feel valued and heard. By attentively tuning into the ideas, feedback, and challenges of those around them, a leader not only gains valuable insights but also builds trust and rapport. True leadership involves acknowledging diverse viewpoints, encouraging open communication, and making informed decisions based on the collective wisdom within the team. In essence, the ability to listen empathetically is not just a skill but a crucial trait that distinguishes exceptional leaders

As a Christian, who is always trying to learn and grow, I look at the world and approach life from a Biblical standpoint. This being said, Leaders must first be listeners. I once read: 'When you speak, nothing you say will teach you anything. Only when you listen - to God and to others - will you gain understanding.'