Comment gérez-vous efficacement votre temps lorsque vous traitez avec des clients exigeants lors des suivis ?

Prioritizing tasks when managing multiple clients is crucial for efficiency and client satisfaction. Use a task management tool to track deadlines and follow-ups. Establish clear communication channels and set expectations about response times to minimize interruptions. Delegate tasks to your team when possible, freeing up time for critical client interactions. Regularly review and adjust your task list to stay responsive to changing client priorities. Utilize CRM software to keep detailed records of client interactions. Implement time blocking to allocate specific periods for different tasks, enhancing focus and productivity.

To manage your time effectively with demanding clients during follow-ups, prioritize tasks by urgency and importance. Set clear expectations for response times and keep communications concise and focused. Use tools like calendars and task managers to stay organized and allocate specific times for follow-ups. Automate routine tasks where possible and ensure you regularly review and adjust your schedule. By staying organized and efficient, you can meet client needs without becoming overwhelmed.

Managing multiple clients is an art of balance and prioritization. To begin with, for prioritizing and managing any task, a well rested focused mind which is stress free is utmost important to be more productive and to better equip and handle demanding clients effectively. Blocking time for specific activities has proved to be more productive. Being proactive in communication and setting boundaries helps manage client expectations. Use AI to write follow-up emails based on context and many more. Set calendar reminders as required to be organized.

My motto is: Don’t major in minors. Oftentimes we busy ourselves with small tasks as the more difficult and time consuming project awaits. What is going to have the biggest impact on your work today? Do that first.

Your readiness and preparation is the key. I have set it in my follow-up task. If not possible by me, I delegate to the right person. I try to provide counter solution until problem analysis is done & communicate clearly and never let conversations open-ended.

As an accountant, managing time effectively when dealing with demanding clients during follow-ups involves prioritizing tasks based on urgency and impact, using tools like calendars and task lists to stay organized, setting realistic expectations for response times, and ensuring clear communication to maintain client satisfaction while meeting deadlines.

This also means setting boundaries for yourself. Establish times in your calendar for “head time,” which is strategizing and thinking time, as well as writing time. I also used my “out of office” automated message to respond to emails when I was in meetings. It’s easy to change and helps set the expectation for a response.

I tell my clients that I am available 24/7. Their questions and needs are my fiduciary responsibility. Why should they have to wait if they have a pressing question? A quick call to answer them makes them comfortable and think you really care about them.

Establishing clear boundaries with clients is key to managing my time effectively. I make sure to communicate my availability upfront, letting them know when I'm accessible and when they can expect responses. If a client expects immediate replies at all hours, I gently explain my working hours and reassure them they'll receive a timely response during those times. This approach helps set expectations from the beginning, prevents burnout, and allows me to provide better service during dedicated work hours.

Nem sempre que o cliente pede ou solicita está ali para atendê-lo, se for uma informação técnica é rápido e fácil em responder, mais quando sua solicitação, tipo uma cotação de alguma peça, implementos e você depende de outras pessoas para obter a resposta é mais demorado um pouco. Quando o cliente é ansioso ou agitado eu me apresento de outra forma, procuro ser mais ágil e me concentro mais nas respostas e na forma de explicar e tirar suas dúvidas, tenho cliente que quer tudo pra ontem e nesses casos você precisa se preparar para atendê-lo naturalmente e ter certeza do quê está expondo diante dele, agindo assim você consegue conquistar a confiança do cliente resolver todas suas colocações.

A significant benefit for me of the AI tools is the automation of routine tasks, freeing up valuable time for more strategic activities. Tasks such as scheduling follow-up emails, updating client records, and generating reports can be seamlessly handled by AI-powered systems. This automation not only enhances efficiency but also ensures accuracy and consistency in client communications. For instance, using an AI-based email automation tool, I can set up personalized email sequences for different client segments, ensuring timely and relevant communication without manual intervention. This has allowed me to focus more on building meaningful connections with clients rather than getting bogged down by administrative tasks.

I use SB Money Flow AI software which fully automates my business operations like scheduling appointments, Follow-up calls, Emails, contacts, all social media platform posts, and many other functions needed. I can also give my staff access so we are all on the same page and can see each other progress.

Using technology like Customer Relationship Management (CRM) systems has been a game-changer for me in managing follow-ups effectively. These tools help me track client interactions and schedule follow-ups efficiently. With automated reminders and scheduling features, I can ensure I never miss a follow-up, which is essential when dealing with demanding clients. This not only improves my time management but also allows me to focus more on providing quality service and meeting client needs without feeling overwhelmed by administrative tasks.

Sim, hoje a tecnologia é importantíssimo em todos os aspectos, sem ela não resolvemos praticamente nada em nossas vidas. Sei que é uma ferramenta importante no dia a dia e perigosa ao mesmo tempo, pois temos muitas coisas positivas e verdadeiras que nos ajudam diariamente, como temos várias coisas na tecnologia que acabam te deixando em situações difíceis. No caso do tempo você precisa ter disciplinas em tudo, ex. Quando estamos numa reunião ou numa solicitação que requer mais atenção do que atitudes você tem que administrar o tempo, pois ele fará que a sua colocação ou apresentação seja clara e objetiva, fazendo que o resultado seja atingido.

This is going to be short and sweet, but I promise it will stick with you. Follow the three D's: Do it, Delegate it, Ditch it. Time is your most valuable commodity, and following this plan will help you manage it.

Prioritizing Tasks and Importance...Follow up is crucial but easy to forget. Setting up automatic touch points for holidays and market reports keeps your name in front of them, but if you don't personally reach out, you become just another ad..Some clients will try to dominate your time, not realizing how much time they are requiring, especially if they are gathering info for a year or two down the road. When they are demanding a lot now, but not wanting to commit for 6 mo-2 years, I usually point out that I can set up reports/updates for them to follow market changes, but that things will change a lot by the time they are ready, so getting too detailed now will not help them be ready in the future.

I don’t delegate . I do it and they are shocked that I care enough to do it for them. That builds a relationship with them . They can count on me for everything. After a while , you build a rhythm with one another . If you are unable to do something , they understand because you do so much. Then comes the time to delegate. They feel okay with it and do not feel you are abandoning them as some clients feel when there are too many deferent realtors handling them.

Delegating tasks has been a game-changer for me in managing my time wisely. When I have a skilled team, I assign them tasks that play to their strengths and don't necessarily need my direct input. This allows me to focus on handling important follow-ups and strategic planning. Trusting my team with responsibilities not only helps them grow but also ensures our clients receive top-notch service, even when I'm tied up with other commitments. It's all about working together efficiently to deliver the best results for our clients.

Sim, quando você tem um time treinado e comprometido com suas tarefas você tem mais facilidade e confiança em delegar novas tarefas e ter os resultados necessários para que a meta seja cumprida. Nesse caso quando você incentiva a equipe e passa confiança a eles a meta estipulada para cada um deles é fácil de atingi-la. O ser humano é movido através de elogios e quando você consegue mexer no ego dele tudo se sai bem.

There are a couple of important aspects to follow-up. 1) It must be scheduled. If you don't put it on the calendar you increase your chances of forgetting to follow up immensely. There are simply too many things going on to remember everything. So if you finish a call and you know you have to follow up it needs to go on your calendar. 2) Detailed notes on what you are following up on and exactly what you need to accomplish on each and every phone call. You don't have to push the conversation far, but every call has to push you closer to your goal.

Stay Organized: Maintain a well-organized workspace and digital environment. Utilize calendars and reminders to keep track of follow-up appointments and client communications. An organized approach minimizes the risk of missing crucial deadlines and helps you stay on top of your responsibilities.

Keeping detailed records of client interactions has been a game-changer for me in managing my time effectively. It helps me quickly recall what we discussed and any follow-up actions needed. This organized approach not only saves me time but also ensures I stay on top of client needs and deliver timely follow-ups. It's all about being prepared and providing the best possible service.

Reflect and Adjust: After each client interaction, take a moment to reflect on what went well and what could be improved. Use this feedback to adjust your approach and enhance your efficiency in future follow-ups. Continuous reflection and adjustment enable you to better meet client expectations and improve your time management skills. By prioritizing tasks, staying organized, and reflecting on your performance, you can effectively manage your time and handle demanding clients with confidence.

Regularly review and adjust your time management strategies. If some methods aren't effective or a client's demands are too time-consuming, reassess your approach. Consider different communication methods or a more structured follow-up plan. Adapting will help you manage time efficiently while providing excellent service.

Reavaliação de time é algo comum no dia dia com cliente , porém algumas regras de planejamento podem ser quebradas como cada cliente lhe consume uma energia ou mais ou menos e tudo bem , pois o mais importante não é o tempo mas sim o relacionamento que se quer criar com seu cliente.

It's crucial for me to take time to reflect on how I'm managing my time. If I notice that some strategies aren't working well or if I find myself spending too much time on certain clients, I know it's time to rethink my approach. Maybe I need to try different ways of communicating or set clearer plans for follow-ups. Adapting to what's needed helps me find the right balance between being efficient with my time and still giving each client the attention they deserve.

1. There's need to prioritize your most important clients depending on the value they bring on board in terms of revenue. Basically I'll follow the money. 2. Adjust your priorities to cover for all clients. No should be left behind. If possible, explore more on human capital to account for every client. 3. Remember 90% of successful business comes from returning clients.

When a houses closes, I continue to send them info of houses in the neighborhood. This keeps you in front of them and keeps them informed of home values in the area.