Test d’acceptation par l’utilisateur (UAT
Avant de commencer les tests, vous devez définir vos objectifs et critères UAT, qui doivent correspondre à la portée, aux objectifs et aux besoins des utilisateurs de votre projet. Ceux-ci vous aideront à mesurer le succès de vos tests et à documenter les résultats en conséquence. Par exemple, vous pouvez utiliser SMART (Spécifique, mesurable, réalisable, pertinent et limité dans le temps) critères pour définir des attentes claires et réalistes pour vos résultats HUA. Vous pouvez également utiliser un modèle de plan UAT pour décrire votre approche de test, votre calendrier, vos rôles et vos responsabilités.
From my experience, effective documentation is essential for tracking defects, communicate finding and informing stakeholders about readiness. Objective include - Validating system meet business requirements and user needs, identify and address any functional or user specific issue, and system perform optimally Criteria include- Functional requirements, feature work as per user needs, user interface and navigation, performance, response time, scalability, data integrity and compliance. Tools we can use are - Test management tools- HP ALM, JIRA - Bug tracking- JIRA, MANTIS - Collaboration- MS Teams, MS Sharepoint - Screen recording- Camtasia, Loom - UAT Summary- Powerpoint, MS Word - Version control- Git, subversion
Before diving into UAT, defining clear objectives and criteria is essential. Align these with your project scope, goals, and user needs to ensure success. Use SMART criteria to set realistic expectations and a UAT plan template to outline your approach. 🛠️ 1. Specific: Clearly define what success looks like. 2. Measurable: Ensure you can track progress. 3. Achievable: Set realistic goals. 4. Relevant: Align with business objectives. 5. Time-bound: Set deadlines. Example: If you're testing a new feature, specify the exact user actions and expected outcomes. This clarity helps in documenting results and making informed decisions. 🚀
User acceptance testing (UAT) results can be documented effectively using tools like Excel or Google Sheets for organizing test cases and results. Capture objectives clearly—what functionalities or scenarios must work flawlessly? Criteria can be outlined via detailed test scripts, with pass/fail outcomes noted. Document each step and its outcome succinctly, ensuring stakeholders understand the product's readiness for release. Incorporate feedback for an iterative process that refines user experience.
I guess that the best tools for documenting user acceptance testing (UAT) results include test management tools like TestRail, Zephyr, or HP ALM, which allow testers to log test cases, record test results, and generate detailed reports. Additionally, spreadsheets or document templates can be used to capture UAT results manually. Methods for documenting UAT results include creating test scripts, capturing screenshots, recording videos, and maintaining detailed logs of test execution and outcomes. It's essential to ensure that documentation is clear, organized, and easily accessible to stakeholders for review and decision-making.
Defining UAT objectives and criteria is critical as it ensures that the testing phase is focused and efficient. By utilising SMART criteria, teams can avoid common pitfalls such as scope creep and can better communicate the purpose and progress of UAT to stakeholders. A well-structured UAT plan template not only streamlines the process but also ensures consistency and accountability among team members, which is essential for the successful validation of user requirements and system functionality.
Selon la nature et la complexité de votre projet, vous devrez peut-être utiliser différents outils et méthodes pour mener et documenter UAT. Les cas de test et les scripts sont des étapes et des scénarios prédéfinis qui guident les utilisateurs tout au long du processus de test et capturent les résultats attendus et réels. Ceux-ci peuvent être créés et gérés avec Excel, Google Sheets ou un logiciel de gestion de test dédié. Les enquêtes et les formulaires de rétroaction sont des formulaires en ligne ou hors ligne qui recueillent les opinions, les évaluations, les commentaires et les suggestions des utilisateurs sur la fonctionnalité, la convivialité et la satisfaction du système. Des outils tels que SurveyMonkey, Google Forms ou Qualtrics peuvent être utilisés pour créer et distribuer ces enquêtes. L’enregistrement d’écran et les captures d’écran sont des méthodes visuelles qui capturent les actions, les interactions et les erreurs des utilisateurs sur l’interface système. Des outils tels que Loom, Snagitation ou ScreenFlow peuvent être utilisés pour enregistrer et annoter les activités de l’écran et les partager avec les parties prenantes. Les outils de suivi et de signalement des problèmes permettent d’identifier, de suivre et de résoudre les bogues, défauts ou améliorations qui surviennent au cours du processus de test. Jira, Trello ou Asana sont des exemples d’outils utilisés pour créer et gérer des tickets d’émission et des rapports.
For documenting user acceptance testing (UAT) results efficiently, consider using tools like Excel or Google Sheets to create structured test cases with columns for expected outcomes and actual results. Utilize screenshot annotation tools (like Snagit or Greenshot) to visually document issues. Collaborative platforms such as Jira or Trello can track bugs and tasks. Lastly, a concise report summarizing key findings using a standard template or format (like Word or Google Docs) ensures clarity and completeness of UAT results.
I recommend don't overthink UAT tools...there are several great options out there, however, often times a simple spreadsheet shared with the business that can be attached to your JIRA card or ADO board will do the trick without having to navigate issuing licenses, setting up accounts, and the users learning a new application. As for methods, document and streamline these 3 areas and you'll be in great shape: 1) traceability of test cases 2) detailed defect and issue reporting 3) comprehensive summaries / reporting on a regular basis
Quels que soient les outils et les méthodes que vous utilisez, il est important de respecter certaines pratiques exemplaires lors de la documentation des résultats de l’UAT. Cela implique d’être cohérent et organisé en utilisant le même format, la même structure et la même terminologie pour tous les documents UAT et en les stockant dans un emplacement central et accessible. De plus, vous devez être clair et concis lorsque vous décrivez vos résultats HUA, en évitant le jargon, l’ambiguïté et les détails non pertinents. En outre, l’exactitude et l’honnêteté doivent être priorisées lors de l’utilisation des données pour soutenir vos résultats UA, ainsi que la reconnaissance de toute limitation ou erreur. Enfin, vos résultats UAT doivent être exploitables et constructifs – identifier les domaines d’amélioration et fournir des recommandations spécifiques pour améliorer la qualité et la performance du système.
To document User Acceptance Testing (UAT) results effectively, use concise methods like structured test reports outlining test cases, pass/fail criteria, and any issues encountered. Utilize test management tools such as Jira, TestRail, or HP ALM to organize and track test cases and outcomes. Document observations, feedback, and user validation in a clear format, highlighting areas needing attention or improvements. Employ screenshots or videos to illustrate findings. Ensure all stakeholders have access to the documented results for transparent communication and decision-making.
For documenting user acceptance testing (UAT) results, consider using tools like JIRA, TestRail, or Microsoft Excel. Methods should include detailed test case descriptions, expected vs. actual results, and clear status indicators (pass/fail). Incorporate screenshots and comments for clarity. Ensure traceability by linking tests to requirements. Additionally, maintain a change log for transparency. Regularly review and update documentation to reflect changes in testing outcomes and requirements, fostering clear communication among stakeholders.
I wouldn't be hung up over the specific tooling - although I'm a big fan of JIRA and Confluence. UAT testing is going to be a collaborative process, so ensure your documentation and process is easily understood and accessible to everyone involved. Don't forget version control - testing is bound to go through several iterations, so you'll need to track the history and make sure you have the most current version.
As someone who does the UAT testing, reviews the testing from the client and logs it on JIRA to be investigated by the Developers, do not waste their time. Ensure that you've tried everything that you can possible think that could fix the issue. And if the issue can be easily fixed, then take note of that JIRA and check if it something similar ever comes up again. On the other hand, fight to get a fix and not workarounds. Workarounds create technical debt and provides a point of excellence to the client. It demonstrates we can take ownership if any further issues occur.