Quels sont les meilleurs moyens de rendre les flux d’utilisateurs intuitifs et faciles à utiliser ?

Following are the key steps to better scope user flows 1. User Goals Identification 2. Persona Development 3. Journey Mapping 4. Touchpoint Analysis 5. Pain Point Identification 6. Emotional State Mapping 7. Task Analysis 8. Goal-Aligned User Flows

Here are some ideas to make user flows intuitive and easy to use: - Progressive Disclosure: It's important to Introduce information gradually, only revealing what's necessary were necessary. - Feedback and Validation: Provide immediate feedback when users take action. Use visual cues, such as loading indicators or success messages, to confirm that an action has been completed. Include error messages that are clear, specific, and help users understand how to correct their mistakes. - Prioritize Key Actions: Identify the primary actions users are likely to take and prioritize them in the user flow. Make these actions easily accessible and prominent.

Define goals, map user journeys, and test with real users. Keep it simple, accessible, and consistent with clear language and familiar patterns. Focus on one task at a time and provide clear instructions. Iterate based on feedback for a seamless user flow.

When you're creating a user flow there are really 2 situations: 1. the product exists 2. it's a new user experience In the first case, defining the scope and purpose may not be as really if you are trying to understand the existing experience end-to-end. I'd always recommend this as a practice for any company to get familiar with the current user flow, even if they plan on updating it. It can be great insight into what is inefficient, what can be removed, and where users struggle. In the second scenario, you'll want to define the scope of the product area and the purpose of the project.

1. On performing any action on a UI, receiving feedback from the system gives the users a sense of acknowledgement. This way they feel guided to perform the next action or to try again the same action. 2.Developing frictionless designs makes the user flow smooth for all users - including users having impaired vision and other disabilities. 3. Simple, intuitive and easy-to-understand UI gives a good user experience as it makes it easier for an average user to complete their goals. 4. Minimising the number of steps in the user flow can help you reduce friction and make it easier (and faster) for the user to achieve their goal. 5. Keep limited CTAs, texts and images on a page to keep the users focused by keeping the UI uncluttered.

I always try to maintain a consistent design language throughout the user flow. Consistency in terms of colors, typography, and visual elements helps users feel oriented and confident in their interactions.

It's not only important to have a consistent style of notation within the user flow, but it should be consistent with the overall convention of notations. If people are used to seeing a diamond shape for a 'decision' in the flow diagram, it wouldn't make sense for you to use another style of shape for that purpose. That'd only confuse whoever's reading your user flow.

It is important to understand your Target users , their pain and gain areas, their preferences, their actions and then decide the flow on the basis of that. The navigation should be simple and the flow should be very clear with proper action points and CTAs marked using various different shapes. Using a logical hierarchy with understandable labels helps. Make sure that all the CTAs are clear, easily understandable and furthermore present the information in a proper order and gradually so as to avoid overwhelming the user with too much information.

A UX designer should be user centered. So before presenting walk the user flow with the set of target users. If they are able to understand, you can proceed in the same direction or else you need to make changes based on user feedback.

Knowing your audience is key with any type of shared documentation. When creating user flows, the key audience is your immediate team members and key stakeholders that you require to get buy-in from. A consistent notation directly helps your audience digest the documented flows quicker and with less and less misunderstanding over time. You might decide to create a mini-system for yourself and a meta-documentation on how to read your user flows.

Ensure you're representing clearly visually the start and end of the flow. Depending on the scope, the user might complete many tasks throughout the flow, but the "end" should represent when that goal is achieved, regardless of the path the user takes. Usually, we may use a circle or rounded rectangle to represent these, but make sure you label them and add a legend.

I agree with the fact that userflow should be logical and sequential. It should be able to should a user journey from a start point to a finish point in a logical order, taking into consideration the various actions and decisions the users would have to take from the money they embark on the journey till they reach the final destination. Also because users are humans and are social in nature, behaviour on a journey might not be uniform. Thus a userflow might have different route a user might take, base on their actions and what they decide to do or not to do on a journey. Albeit, through out the process of mapping the different route in a userflow, there must be focus on the purpose and the end goal the design has in mind.

I would follow the steps shown below: 1. Start from the user's entry point, such as a landing page, search query, or notification, and end with the user's exit point, such as a confirmation message, feedback form, or logout button. 2. Show the user's actions, decisions, and interactions, as well as the system's responses, feedback, and errors. 3. Avoid unnecessary or redundant steps that might frustrate or distract the user. 4. Map only one task in one user flow, avoid excessive branching or looping, and provide context and feedback for users. 5. Use user flow diagrams to combine visuals with connectors to define the sequence of steps toward the desired outcome.

Implement a design system with consistent UI elements, colors, fonts, and other visual components. This maintains a unified and recognizable interface across the application. Use pattern libraries to document and share UI components and their use cases, fostering consistency in design and development. Use card sorting techniques to organize content and navigation in a way that aligns with users' mental models. Conduct usability testing to validate the effectiveness of navigation. Identify any confusion or roadblocks users may encounter.

Los puntos claves giran entorno a: • Que sea amigable con el usuario • Fácil de usar •Fácil de aprender Las interacciones deben tener un claro entendimiento de las habilidades del usuario, cuáles son sus capacidades y como las constumbres pueden afectar esa interacción. Es importante conocer al usuario y crear flujos compatibles con sus actividades.

User flow is the base of any UX research project. My suggestion is while designing user flow please go step by step. Many designers try to learn whole user flow at a glance. Also, you can split user flow into several categories such as touch points areas, opportunity areas, pain areas, support areas etc. Use simple clear user language. Don't use heavy images or heavy animations. Use soft color for arrow marks. Bright color arrows might distract your vision to understand.

Muitas vezes, vejo situações em que resolvemos coisas simples como se estivéssemos realizando uma tarefa complexa. As empresas, hoje em dia, parecem estar numa corrida pela aparência visual, polvilhando informações desnecessárias, criando uma confusão que afasta o usuário. Acreditamos, às vezes ingenuamente, que ele consumirá, compreenderá ou até mesmo lerá toda informação que oferecemos. Vejo um futuro onde a interação será cada vez mais personalizada para cada indivíduo. O verdadeiro desafio será criar interfaces que ofereçam não apenas beleza, mas também relevância e praticidade, entendendo que a simplicidade muitas vezes é a chave para uma interação eficaz e envolvente.

Em um fluxo de usuário, a simplificação e a priorização das informações são fundamentais para garantir uma experiência eficiente e agradável. As heurísticas de Nielsen que falam sobre: - Ajudar os usuários a reconhecerem, diagnosticarem e recuperarem-se de erros - Visibilidade de qual estado estamos no sistema - Estética e design minimalista destacam a importância de manter apenas as informações essenciais visíveis para o usuário. Simplificar implica em remover elementos desnecessários, focando no conteúdo relevante e nos recursos que são vitais para a conclusão das tarefas. Ao eliminar distrações e excesso de informações, o usuário pode se concentrar nos aspectos principais da interação.

Can't overestimate the value of stripping everything down to the bare minimum. Provide exactly what is needed to achieve a goal. No distractions. Straightforward.

The Cluttered Designer (a fable) 🔍 Starting with Research: Had tons of data. Felt like a detective. 🕵️♂️ 📊 Overwhelming Data: So much info, like a maze! 🌪️ 🤯 User Reaction: Users looked at it and said, "What's this?!" 🤷♀️ ✂️ Simplify: Cut down the noise. Felt like a gardener trimming bushes. 🌿✂️ 🗣️ Clear Language: Used simple words. Suddenly, users nodded! 🙌 🖼️ Visual Cues: Added icons and images. Like painting a picture. 🎨 🗂️ Organize Info: Grouped data like a librarian. 📚 🏷️ Label Everything: Users find info like treasure hunters. 🏴☠️ 😌 User's Relief: Users finally said, "Now it makes sense!" 🎉 👍 Moral: Less is more! Simplify, prioritize, and guide. Users will thank you! 🌟

1. Set Test Objectives Clearly outline testing goals. 2. User Testing - Test user flows with real users. 3. Collect Feedback - Gather insights on interactions and pain points. 4. Metrics Analysis Use analytics to identify improvement areas. 5. Iterate Design Implement changes based on feedback. 6. Prototype Testing Test refined prototypes. 7. A/B Testing - Compare different flow versions. 8. Collaborate CrossFunctionally Work with diverse teams for improvements. 9.User Surveys Supplement testing with broader insights. 10.Accessibility Check - Ensure flows are accessible. 11. Continuous Monitoring - Establish ongoing monitoring. 12. Feedback Loop - Consistently integrate user insights for refinement.

User flows are dynamic processes, not static products. Test and iterate with real users and stakeholders like developers or designers to validate assumptions, identify errors, and uncover insights. Document and communicate findings, incorporating feedback to continuously enhance your user flows.

Check the users you test with. Are they mostly similar in tech skills, location, and abilities? Aim for diversity to get a truly representative sample and understanding. You may even consider hiring a translator for testing in different languages or working with local associations to test against different abilities. Remember, user testing is to gain insights to better your design, not prove that your design is “right”.

Ensuring user flows are intuitive involves more than just testing and iterating; it's also about creating a seamless journey. In my experience, understanding the user's mindset is crucial. Additionally, documenting and sharing findings from these tests is vital; it's like building a collective understanding within the team, allowing us to refine and enhance the user flows collaboratively. Considering various user scenarios and edge cases during testing has been eye-opening. This approach has not only ironed out glitches but also uncovered unexpected opportunities to streamline the flow, ultimately making the entire user experience more straightforward and satisfying.🚀

The documenting and sharing part of your findings is integral to your testing work. If a tree falls in the forest and no one is there to hear it, does it make a sound? No, because you didn't document it. Whatever you learn good and bad when testing your work with users: Take notes on the go, synthesize them on the go with previous experiments, and send out a newsletter on your findings regularly to your team members and your key stakeholders.

Here are the steps I follow 1. Define Objectives:** Clarify project goals. 2. User Persona Analysis: Understand the target audience. 3. Identify Key Tasks: Break down the user journey. 4. Map User Flow: Visualize steps in a flowchart. 5. Consider User Paths: Anticipate deviations. 6. Minimize Steps: Streamline the flow. 7. Prioritize Content: Offer relevant information. 8. Responsive Design: Ensure adaptability. 9. User Testing:Validate with real users. 10. Iterate and Optimize: Continuous improvement.

Here's few simple Tips for Intuitive User Flows: Understand your users: Who are they? What do they want? What are their goals? Keep it simple: Avoid clutter, use clear language, and prioritize key actions. Guide users visually: Use icons, images, and white space to highlight important elements. Offer clear feedback: Let users know what's happening and what they should do next. Test and iterate: Get early feedback and keep improving your flow. Bonus considerations: 1.Be accessible for everyone. 2.Offer different paths for different users. 3.Anticipate errors and provide solutions. 4.Remember, user flows should be user-centered and enjoyable to navigate.

Approach Tailoring: Differentiate between existing product flows and new experiences. Insights from Current Flows: Understand inefficiencies in established products. Scope Definition for New Projects: Clarify project purpose and outcomes. Consistent Design Language: Maintain uniformity for user confidence. Logical Flow Sequencing: Ensure clarity, acknowledging user route variations. Simplified Information: Clear language, visuals for user-friendliness.

Having read a few of the contributions in this article, I see that most of it is laid out in an ideal world, but more often than not there are technical constraints, system legacy, and not enough time allocated to do all the things outlined in this article, so my advice would be: - Be strategic and identify where in the flow, or experience, you can provide the most value for the user - Do all you can to keep the flow frictionless (unless need it) - Clearly outline all the different states and possible errors, so that there is always a path to solve it - Keep coming back to it. It will be very hard to nail everything in one go, so remember that this is an iterative process. Godspeed ;)

Be in-context Give the user what they “need” “when” they need it. Eg. A translate functionality can very well sit inside a menu icon (globally accessible) but in my opinion and experience, giving the translate CTA at the reading view with a single tap is a far superior user journey than the former.