Vous êtes un professionnel de l’externalisation informatique qui cherche à faire progresser sa carrière. Quelles voies devriez-vous envisager ?

First thing to do is to decide whether you're looking for a vertical or horizontal career path. Second, make sure that your organisation provides the chosen option. Third define your career development plan with the senior management, supervisors, mentors and go step-by-step to reach the clear objectives. Finally, set small daily goals and be ready to achieve them regularly. And make sure that today's hard work will tomorrow make you a better version of yourself.

It is crucial to focus on obtaining certifications in your technological specialization, as these act as a badge of excellence and reliability. By holding recognized certifications, you are conveying to your clients a tangible commitment to quality and continuous improvement. This external recognition validates your expertise and strengthens client confidence by providing objective evidence of your skills. Furthermore, proactively communicating your ongoing pursuit of knowledge and your willingness to keep clients updated on newly acquired competencies reinforces transparency and demonstrates a long-term success-oriented approach for your clients.

As an IT Outsourcing professional looking to advance your career, consider specializing in high-demand areas like cloud services, cybersecurity, or artificial intelligence. Gaining expertise in these fields can make you invaluable to clients needing specialized skills. Alternatively, transitioning into project management or business analysis could broaden your scope, allowing you to oversee larger projects and impact strategic decisions. Building strong leadership skills could lead to managerial roles, overseeing teams or entire operations. Another path is consulting, where your experience can guide businesses in optimizing their IT outsourcing strategies.

From my experience, there are many paths that IT outsourcing professionals could follow once they have a strong background: 1. Project Management Roles: Advance in project management positions to oversee outsourcing projects, ensuring timely delivery and client satisfaction. 2. Strategic Planning and Consulting: Transition into strategic planning or consulting roles to provide high-level guidance on outsourcing strategies for clients. 3. Client Relationship Management: Advance client relationship management to strengthen partnerships and identify new opportunities for collaboration. 4. Entrepreneurial Ventures: Consider entrepreneurial paths, such as starting a consultancy or offering niche outsourcing services to diversify your career.

IT outsourcing has many flavors like managed service providers like Accenture , Capgemini etc. and global organizations that have offices in multiple countries like Google , Amazon etc. So first decide which type do you wish to be with. Next is to decide the type of work such as technical vs managerial. Next step understand the career path and growth options in your area of choice and look for companies that make sense. example IBM , Google etc. maybe good for technical growth where Accenture may make sense for managerial roles in the outsourcing space.

In this modern world it is important to become a generalist and have a consultative mindset. Generally being interested with many things helps us explore different paths, which in turn will help us focus our attention to the field we love the most.

I like this one, as I feel it brings the broadest path for success. I have been successful at learning a lot about a lot of things, and looking for patterns and opportunities to transpose learning from one area to another. You're not confined to the boundaries of just IT topics. You can find inspiration through all experiences in life. For example, I worked at a tire manufacturer and manually created what was to be the inside of a tire. 2-3 times per shift a QA analyst would check my work (for safety reasons) and if I failed, I'd lose the ability to manufacture without a peer review until 10 consecutive without an error. Fast forward to now, we are exploring a similar principle for peer reviews of a business process using IT Tooling.

Considering a path toward becoming a generalist in IT outsourcing can be a strategic move for career advancement. Developing a broad skill set allows you to adapt to various projects and challenges, making you a valuable asset. Stay updated on industry trends and technologies to enhance your versatility.

To start with you can focus on specific skills to gain expertise. But slowly increase the knowledge of various aspects to become a generalist to become a Trusted Business Advisor to your clients. To become like this, you need to be a generalist.

Becoming generalist during design thinking phases of program, project or even an initiative, this will ensure providing aligned product and services that last and easy transitioned to and from.

Never forget the key skill of an effective leader is to listen. Many of the best insights and learnings come from others. The people on the ground know a lot about what is really going on and how to maximise effort for effectiveness. This enhances your ability to be prepared and pro active instead of reactive. Ask questions. Being a leader doesn’t mean you should have all the answers.

O grande segredo aqui é saber se você quer se relacionar com pessoas. Ser líder é tratar com pessoas e não mais com tecnologia, e para que tenha sucesso é preciso saber que o foco muda. Ver apenas como um passo para melhores salários nem sempre é uma boa saída.

The title of this one is misleading, it should be called Enhance your Leadership skills. What is listed in the advice is great, but also find your own voice within your learnings. Seek feedback is crucial. If your company doesn't have a 360 feedback process, research and talk to your HR point of contact to see how best one could be implemented. You'll gain unique insights and you can use them to grow. As Eduardo mentions, a big part of leadership is the people part. You need to lead, deal with, and inspire people. Sometimes this means tough conversations. Don't run away from them, embrace the opportunity. Reflect afterwards, continue to grow and improve and they will get easier to deliver and discuss with your employees.

Once you become a generalist and Trusted Business Advisor, then you will take up managerial roles to lead the team. Then aquire leadership skills to become Accepted Leader to take Leadership poision at the top level of the company eventually.

Leader from front or back, based on the situation which also require courage, empathy and the care to serve focusing on the goal and the moral of the team to ensure a common success

I have created a YouTube channel to share my experience in projects, cybersecurity, Dynamics 365, and finance and operations. The practice of teaching has not only provided me with a platform to share my knowledge but has also been an invaluable tool for ongoing research and preparation. Interacting with the audience and addressing their questions through the channel has strengthened my understanding and skills. Teaching has proven to be an essential part of effectively showcasing my expertise, establishing myself as a reference in my field, and staying constantly updated in a dynamic technological environment.

Absolutely correct. After gaining lot of experience, by sharing your experience you will attain personal satisfaction. You can groom many leaders by sharing your knowledge thru workshops. You can become a teacher or Head of Leadership Development at your company to impart the knowledge effectively

If you have a solid understanding of the market and a viable business idea, consider starting your own IT outsourcing firm. This path can be challenging but potentially very rewarding.

For a successful career in IT outsourcing, key factors include technical proficiency, strategic thinking, continuous learning, and effective networking. Tailor your career path to align with your strengths, interests, and the evolving industry demands. Seek mentors who have navigated successful careers in IT outsourcing to benefit from their insights. The dynamic IT landscape requires a constant willingness to learn and adapt. Be flexible and broaden your skills to stay relevant and resilient to technological changes.

Seek opportunities that give you international exposure. Working with global clients or in different countries can significantly enhance your understanding of diverse business cultures and operational methodologies.

Craft how you execute in your current role to fit the next step in your growth journey. Consider how the work that you do empowers others to succeed in their role and, therefore, measure the value that create. Remember the fundamental principle that as an expert you are offering excellence in industrialising operations, which allows your client to devote time and attention to transformational work.

Of the above to advance your career, you need to learn how to be a specialist and focus when required, a generalist when you design, a leader and teacher when you coach a team and an entrepreneur and innovative for the differentiation of yourself and your organisation.