To gain the trust and support of employees when introducing IT changes that affect their work, it is crucial to manage the process with sensitivity and transparency. A change monitoring process allows you to identify any problems and intervene quickly with solutions. Flexibility in adapting operational aspects to employee needs is often highly valued and can build trust. Using these strategies helps create an environment in which employees do not perceive IT changes as threats, but as opportunities for growth and improvement for themselves and the organization.

Explain the changes' necessity and benefits. Early participation in pilot programs. Ensure employee security and usability. Training is essential to adapting to new technologies. Increase job efficiency and satisfaction with changes

To earn employees' trust during IT changes, emphasize transparency and empathy. Communicate the purpose and benefits clearly, highlighting how changes will improve workflows rather than threaten jobs. Offer training to boost their skills and reassure them about job security. Create open channels for feedback, address concerns promptly, and involve them in decision-making to foster a sense of ownership and support.

É fundamental trazer os assuntos pra mesa, estudar, entender, conectar com especialistas para que a primeira barreira, a do desconhecido caia logo. Depois precisamos cruzar esse cenário futuro ao mapeando que devemos ter da nossa equipe, assim conseguimos criar planos que mostre como as pessoas serão relevantes e importantes para a companhia no longo prazo. Feito isso eles tendem a comprar a ideia e nos ajudar a construir esse futuro onde eles seguem sendo importantes.